I take water therapy classes in three days a week. The pool is always clean. The dresser rooms are…read morealways clean for the most part people behind the desk are very cooperative. They do need a better system of checking people in the only have one person in charge of people buying memberships and checking it they really need to improve on that. some of the equipment like the noodles are old and have seen better days. They need to replace those..

Staff always attentive and very friendly. Locker room is always clean and showers are great. The…read morepool is awesome. Looks perfect. Wonderful stairs to gain access to the pool. It gets crowded in spurts but usually not for long. Most people are super nice and are aware of others around them. Always a great experience.

The instructor was great with my kids. Signed up for all 8 classes for both my grandchildren.read more

Amazing . My daughter was so happy. It was her first taking classes, and she trusted her instructor…read moreand learned so much.

This is not a well run facility in my opinion. They just want to get you in the door to pay an…read moreegregious amount for group classes. Auto pay is required for disclosures even if you pay up front for your one week of classes. No one at the front desk is able to do anything. They cannot even refund you money when they need to. You have to wait days till someone calls you.... terrible management. Front desk tried calling multiple people when they couldn't do anything and had no answers and no one would answer the phone. The poor reviews on here are for a reason. Don't waste your money

yeah, do not recommend this place at all !!! It has been a little over a year and all my child…read morelearned that I seen was him getting comfortable under the water, not coaches fault but they are unable to work with the kids as each one needed the owner needs better scheduling for each kid group them better and give each coach certain things to target from what I have seen the coached are scattered every where teaching the kids same things that they have already accomplished cause others are behind again not there fault they need better organizing in there.

My daughter has been swimming here for a while now. She has learned a lot and is now swimming! The…read morepool is a bit small but it still works out great and the employees seem organized in getting the kids in and out of the pool timely.

We have been going to the Fish Factory for 6 years - we have graduated 3 kids so far and it is…read moresimply THE BEST! Practically speaking: the year round classes, the warm pool the amazing curriculum and how they keep track of where each child is skill level wise and building off of that every week, is astonishing. I grew up on a swim team and the way the classes are laid out at the Fish Factory are different - and so much better because of it! Children first learn safety skills. And when they get to the swim strokes it's broken down in such a way that it is far more intuitive for kids. We travel a LOT and my kids are the best swimmers in the water compared to 95% of anyone else and are far younger as well. My littlest knows not to jump into the pool without permission and how to get to the side and pull herself out if she fell in. These classes don't look like the 2 week sessions teens teach. They are taught by adults who are paid an adult salary and the quality shows. Not to mention they all clearly love kids and the water! I can't say enough good things about the Fish Factory - I can say I will literally cry when my youngest graduated and we don't have a reason to come here anymore.