Upon arrival the front office staff tells you it'll be about a 30 minute wait. I'm still waiting…read moreand it's been over 2 hours. They finally bring me into a room where I can hear every single word the doctor is saying to the patient in the room next to me. Waste of over 2 hours of my time I will never get back.

By R Bliss- Dr Darlington, Anne-Marie and the entire staff…read morewas very friendly, knowledgeable and provided excellent care and expertise. This team is top notch, I had gone to two other ophthalmologists in the area for cataract surgery, hands down this team at the Titusville office exceeds expectations in all areas from the moment you step into the office at reception through check out: friendly, efficient ,thorough, helpful, on time ,Minimal waiting, experts in field. They make a stressful physical situation feel comfortable and seamless. I recommend them highly!

I've been getting my glasses here for a few years now and in general, things have gone fine. This…read morelast pair, however, did not. I just didn't see well. I took them back and Brooke, a technician, started investigating. After checking a number of factors, including getting me back in to Dr Girard right then to confirm the prescription. It was determined that the prescription itself had been miss captured. They immediately ordered replacements as a rush order. I had the right ones in two days. No excuses, just corrective action (no pun intended). I think you learn more about a company when things don't go right than when they do. Thank You, Brooke.

Excellent work, friendly staff. Highly recommend Dr Kutrib if you need cataract or other eye…read moresurgery . My cataract surgeries were 100% painless and effective.

Dr. Pappas is very professional, compassionate. and…read moreapproachable. My experience with Dr. Pappas on my Cataract procedures were very positive with excellent results. The Pinnacle Eve Center staff was friendlv and knowledgeable making the my visits smooth from start to finish. I highly recommend Dr. Pappas, and the Pinnacle Eve Center for anyone looking for expert, and compassionate eve care.

Dr. Alexandros Pappas is the best of the best. I had my first cataract surgery completed and my…read morevision is excellent. I have to say that I was extremely anxious (after all, it is your eye they are going to work on). Well, it wasn't anything like I had worked up in my mind. Pinnacle Eye Center...both offices and these people are so personable and go through everything with you, taking the time to help you understand everything. With all of my many questions and phone calls, they were very patient and kind. Some of the eye drops aren't covered by some insurances. If you find that to be the case, make a phone call and see if they can call in a substitute. Saved me a lot of money. I will be back when I need my other eye done. Thank you for your excellent attitudes and professionalism.

Staff is always pleasant, efficient and professional…read more Dr Ho is always likewise and explains his diagnosis & treatment plans including options and reasoning. Dr Ho has provided care for us for over 2 decades. Reliable, knowledgeable and pleasant.

I have nothing to say good or bad about the doctor because I could never get past the Iron Curtain…read moreof the front office and actually get to see the doctor. I called to make an appointment as a new patient and they demanded that I get an referral frim my primary (I have an HMO). I explained that my plan does not require a referral or a primary. They didn't believe me. I had my primary send a referral but Ho's office never called me back to make an appointment. I called them after a few weeks to see what's up and they told me they have no record of receiving a referral and that I would need to have another referral sent. My primary was kind enough to send another referral and Ho's office called me the same day. The person on the phone made an appointment for the first available. The day before my appointment the office calls me and tells me that the referral had expired on the 1st. The first available appointment THEY gave me was on the 3rd. I said that the person that made my appointment must have seen the date that they claim was an expiration date. They said they know nothing about that. People! This is 2021! Their scheduling software surely documents the date the appointment was made and by whom! They had the nerve to ask me to request yet another referral from my primary. I refused! I mean come on; my primary knows that a referral is not even required by my insurance plan. I could go on & on about how the office manager calls me back that same day and offered to call my primary for another referral and a week goes by and I call back and the same office manager has no recollection of our previous conversation and asks me if I'm a new patient!!!!!!!!!!! Need I go on???????

I have been a patient of Dr. Nass since the early 1990's and even though I have moved to NC, I…read morestill see Dr. Nass for my eye exams when I go down to FL for a visit. Dr. Nass explains and teaches as he works and is extremely personable. He even gave my kids an idea for a science fair project. When I first started going to Dr. Nass I was having a horrible time with contact lenses that had been fitted by another doctor. Dr. Nass recognized the problem immediately and I have not had an issue in over 25 years! Dr. Nass is one of the few things I miss about living in Florida.:D

Dr. Nass is the best!…read more He takes his time when doing an eye exam, and is very effective at sharing his knowledge about the human eye. He also has a calm presence, and it's clear he loves what he does.

Needs to be investigated by Medicare fraud. I went in to get a simple procedure and ended up…read moregetting laser treatment on my eyes. I had no problem with my vision before I went in now everything is blurred. Not good. Taking advantage of seniors. Just saying. Dr Tres gave NO explanation why this needed to be done. Told me it was an emergency. Look at all the senior laser treatments

My family will not be back. Dr Stevens is very nice but beyond that the office is very mismanaged…read more I gave my credit card number over the phone to order my son's contact lenses amounting to over $700. Apparently my card was never charged, but they shipped the contacts and I got a letter at the end of the year stating that they didn't receive payment and that I was delinquent - never received a letter before this and that was over six months ago. They claimed to have called my phone, but I don't have record of a message from them. You would think they would have mailed a bill sooner. Someone took down my credit card number so is my card information just lying around the office? I have been trying to get in touch with someone for weeks left messages. No one has called back no answer on the billing line and a left a message in the office no call back. Finally today I got an answer and I gave my credit card number again so hopefully they have their money now but that will be the last dollar they get from our family. I missed out on the $200 rebate due to never getting the receipt.

I had a great experience here! The staff is the main reason I'll be coming back--they were…read moreextremely friendly and helpful the entire time. Everything was quick and easy, they had tons of glasses options to choose from, and it was very kid-friendly as well. I also love that they're open until 8pm on Tuesdays, which is super convenient. Highly recom

I had to leave after waiting 30 minutes past my appointment time. I came for an eye exam and…read moreneeded a form completed. I was told the doctor charges $15 extra to complete the form. I completed a 52 question text message questionnaire. Then was told they didn't receive it. I truly felt like they did not want to have me as a patient. They cater to children and it is readily apparent they do not want adults as patients. They are the most inconsiderate business I have encountered in a long time. If you are an adult, STAY AWAY!

Just wanted to share my experience with the new optometrist at Eyecare in Brevard…read more The new doctor, Dr Schindler, is fantastic. He was smart, friendly and very knowledgeable. The staff does appear to be different but they were also very nice and helpful. I will definitely continue to be seen here.

The whole establishment is top notch. Every single staff member was personable and professionally…read morecourteous. Dr. Gregas was very thorough and glasses prices were right in line with other places. Very happy my insurance led me there.