I called Southern Insurance Group last week to cancel my auto policy for my sons car, which was…read morerenewing on December 22. I sold my sons car and he was getting his own policy for another car. It was set to auto pay on December 22. I spoke to someone at the office and she said that she canceled that Auto Pay. She said " just don't pay and the policy will cancel " They withdrew the funds anyway and now I will have to waste more time on the phone trying to get this money back. This agency is Southern Insurance, but they were bought out by this Patriot Growth Insurance. I will be switching my homeowners policy to another agency. This really screwed up my bank account because I was not expecting that large amount to come out of my account. I have been trying to call, but now there is no answer.

I had a bad experience. Fair warning if you go with them. I got home insurance through them on…read more12/15. I got an email on 3/16 from Cynthia saying I need to purchase another $200-$300 in wind and roof reports. I replied asking why and I even attached the home inspection done a few months prior which clearly said the roof was in great shape. I got no reply. The following week I got a letter saying coverage is going to be canceled in two weeks. I was shocked and called and left messages never hearing anything back. I don't know what to say. Never been treated like that before by a company. Got insurance with another provider just fine. They said the roof was fine but some companies try to gauge you for things.