I called Richland @10:55a, after discovering a section of wood, at the corner of the house, was…read moreseriously damaged by termites/carpenter ants. I was informed that they could have a technician out to the house to look at the area of concern, between 1-5pm, also noting that the technician would call when en route. Chris was courteous, knowledgeable, and thorough. He inspected the area of concern, as well as other areas that are known to be of concern; giving us good advice to remove any wood from the basement (that is just sitting), and replacing effected/damaged wood on the exterior corner of the house, before closing said exterior. Noting that this could be done prior to termite/ant suppression/abatement treatment.

I had the bee blanket coverage starting at the beginning of summer but yesterday I was stung by…read morebees from a ground nest near my house. I called Richland and even though ground bees are not covered by my plan, they showed up in less than 24 hours to take care of the bees as a courtesy. Not only that, they found a new nest of yellow jackets in a different location and took care of those too. I'm really glad!

Lance was very prompt with his response to my inquiry, was professional, flexible to our needs, and…read moredid a fantastic job getting rid of our unwanted guests, even inspected our home's exterior and discovered a second nest we hadn't even noticed! No extra charge!

Haven't received a call back on possible recurrence but seemed to do a good job. Nice gentlemanread more

The call center was responsive and the team did an excellent job communicating. We appreciate the…read moreexplanation of what to expect and the timely follow up.

I have been doing business with Target Pest Control over many years. My wife and I live in West…read moreHartford. Target Pest Control consistently has been "on target" in eradicating obnoxious invertebrates and mice in our basement and first floor. I unstintingly recommended this enterprise to any homeowner or business establishment. I wish to commend highly Carlo who has unerringly assessed infestation problems and most knowledgably crafted the appropriate applications to eliminate them. His balanced and comprehensive assessment is a real asset that certainly builds customer trust and respect. Moreover, I wish to add a few words about Carlo's graciousness and ease of manner. These characteristics, along with his knowledge and experience, make for a harmonious business relationship and willingness to have a long-term commitment with Target Pest Control. Pete Brown, 115 Walden Street, West Hartford, CT.

Bats in all four of my gable louvres were removed in a very professional manner at a very…read morereasonable price. The personal attention to detail was impressive. I will recommend them to anyone who needs pest removal.

From the owner: Michael's is your trusted insect and pest treatment partner, serving the greater Farmington River…read moreValley and North Central Connecticut since 2007.

I called Milner Pest Control because I heard mice in my attic. Steve talked me through his strategy…read moreon the phone and explained his process and products work. I was very reassured that he makes sure that pets cannot be harmed. He came out promptly and assessed the mouse exclusion needs for my home so quickly that I couldn't believe I hadn't figured out their entry point myself! He walked through the home, placing pet and child safe baits in strategic locations. He explained how mice move through homes and the damage they can do in clear terms. The price of the inspection and solution was very reasonable. I feel so much better knowing that we are protected for 3-5 years from this one visit! Steve was kind, trust-worthy, and very clearly an expert. I would call him again in a heartbeat if I suspect some other kind of pest trouble. I whole-heartedly recommend Milner Pest Control!

Steve is such a good guy. I called him stressed and anxious about a fly infestation, and he planned…read moreto come over for a free consult. He also gave me a recommendation for what to do in the meantime, which helped a lot. He is honest, caring, and straight to the point, which I appreciate in any business and find is so rare these days. Getting in touch with him was a huge relief. I will definitely be using him for all of our extermination services moving forward!

The bad - deceptive marketing. Their salesman, Emilio, rode up my driveway on a segway. I had…read morejust got done mowing my lawn and was sitting on my zero turn. He was very pushy. I dropped hints for him to leave and he did not. Long story short he sold me. I signed up, and the first visit was scheduled. The good - the tech called to inform me of levels of service concerning rodent control. My plan called for basic 'sealing' of the house, which sounded ok. The tech informed me that that level does not completely seal the house. If I wanted that I would have to upgrade, and pay more, for total exclusion service. After hearing that I called the company right away and cancelled my contract. I applaud the tech, Gary Sawrun, for being open about the different levels of service. I admire his integrity.

Absolute WORST experience with this company!!! Called on Sunday made an appt. for Tuesday between…read more1-5 for a carpenter bee issue. Took the day off because it was going to be a sunny day so they could see the active bees to determine the species. No call or text so I reached out at 10am to ensure they were coming out. Representative tells me I don't have an appt. as it was listed as an inactive account, unbelievable!!! I took an entire day off of work for nothing. Spoke with a Supervisor who assured me she would look into the matter.... No call back!!! Called back 3 hours later and was told a branch manager would call me ..... again no call from a supervisor or a branch manager. VERY UNPROFESSIONAL COMPANY!!! I called another company to make an appt. and they said they had a cancellation and came out in 20 minutes to resolve my problem!!

They don't return their calls. They return an email that is AI generated…read more.. Then when you call and ask for someone to call you, they'll send you another AI generated email. This business is best avoided!. There are far better pest control businesses in the area of Farmington Valley than this one!

I wish I could give Austin and his team more than five stars. The service wasn't just great - it…read morewas exceptional. From start to finish, the communication and follow-up were outstanding. Austin may very well be one of the best exterminators out there. Highly recommended.

Disappointed is an understatement. I have been a loyal Mission Green customer for almost 6 years. I…read moreexpressed concerns about my lawn not looking good (lots of big brown spots) and was told I had red thread. Paid for the suggested treatment and saw no improvement. After mentioning my concerns, I was told it was still recovering from the red thread and that I wasn't watering enough. The houses on both side of me looked amazing and used a different service. So, after not having my voice heard I made the switch in August. Fast forward to yesterday....I assumed my lawn was fried as they said so I went to clean out the dead grass in order to properly add seed only to find my yard is infested with grubs. You know, the grubs that were supposed to be killed with the treatment I've paid for over the last few years with Mission Green. After losing half my lawn and being completely devastated at the loss of money with nothing to show, I figured I'd give them the benefit of the doubt to fix it and standby their word. Only the joke was on me. They are only willing to treat and seed the areas if I rejoin them for the remainder of the year. So, continue to pay for a service that is not done properly or with the quality (proper products) they should be using. I wish I could say I was surprised by their lack of accountability but I'm not. If you want to throw your money away, cause more work for the DPW guys, Mission Green is the right choice. If you want a great looking lawn and a company who stands by their work, it's not them.

I really love the service I receive from missiongreen my grass is beautiful and healthy and when I…read morehad a problem. They came out and resolved the problem right away. I definitely recommend this company for all your lawn needs.