I had an excellent experience! I had a CT angiogram with contrast done. Everyone was very…read moreprofessional and kind.

I had a 3 pm appointment. Didn't realize I had past my doctor as I got the elevator at 3:10. There…read morewas a patient checking out with reception so I had a seat and waited when it was my turn. The receptionist told me that the doctor had already left. And I would have to set a new appointment. I was told my appointment was at 3 and they only wait 15 minutes. But he was already gone at 3:10. now days doctors want to charge you if you cancel without 48 notice. but they have no problem cancelling on you or my favorite. They tell you to get there 15 minutes early so you can wait in the waiting area for 20 minutes and then put you in a room and let you wait another twenty minutes. The receptionist had no idea who would refund me. since I did not receive 48!hours notice.

When you father has a major stroke, it's so hard to know the best place for him where he'll have…read morethe best chance to get better. I believe Brooks was the best place. Definitely they have some areas that need improvement, but the majority of the staff were excellent, especially the doctors, therapists, and administration. Their equipment and protocols are very good. Staffing is (as usual in health care), the biggest concern. They are desperately short on speech therapists. And the quality of many of the CNAs certainly needs improvement (although many were outstanding). If your loved one has trouble communicating or even knowing when to ask for help with basic needs, you will want someone from your family present for the majority of the waking hours to make sure their needs are met. The CNAs are just too busy to check on patients enough to take adequate care of their basic needs. Also, someone will need to be there at all times because you never know when a doctor is going to stop in. If you have any concerns to discuss (which you probably will), or just want to hear a report, you need to be there so you don't miss the visit. The one other thing to consider is the scheduling of therapy. Sometimes the sessions are scheduled too close together. Some recovery/rest/eating/bathroom/medication administration time is needed in between or else little value is gained from the therapy. We often had to ask for adjustments so my (very tired from the stroke) Dad didn't have 2 or 3 hours in a row of therapy. When you think about how weak someone is from ailments/surgeries/medications/stress, asking them to do 1.5 hours of therapy is like asking a well person to do cross fit for a full 1.5 hours! It's a lot! A rest is needed before the next session. But the bottom line is, the majority of the care at Brooks is excellent. The staff are mostly truly caring and go out of their way to give outstanding care. We are so grateful to Dr. Perez, Hugo, Muong Hwa, Michelle, Susie (Jesusa), Irish, Tara, Shaniah, Donna, Kate, and SO many more!

Absolutely the worst place I have see. Horrible care, very little PT and kick you out on the…read moreweekend soon as the insurance is up. Food disgusting cant say enough, but if you care about you realative this is the last place you want to send them. The Memory care my relative is in wont send anybody there. They brought her dinner it was 10 tater tots and nothing to drink. I sent pictures to the supervisor of the memory care facility and she was disguted. I got her out of there.

Had a Doppler to r/o blood clot, took me right away, a bit more pressure than I am used to but I…read morewas already in pain when I arrived. It was a very fast visit from beginning to end. Thank you for taking me straight from my drs. Office with out an appointment, as someone who suffers from anxiety, it was great to know that I did not have a blood clot and I could go about my day reassured by my doctor that everything was fine. Dr approved that and radiology Associates Port Orange Twin Lakes you guys rock thank you.

An excellent experience as always at this and the Twin Lakes location. My family and I have had…read morex-rays, mammograms, and I've had several MRIs and both locations. Today was an MRI of both my knees after an injury. I arrived early and checked in. Within five minutes I was called to the registration area and since I had answered all the questions online before my visit I was done within about five more minutes. I was then taken back into the MRI area within about 10 minutes and had the MRIs done. The text there were great and explained everything as we moved along. I was done and out before my actual scheduled appointment time. I also had a report in my email within three hours of leaving. WOW

Very professional very caring will set up Appointments mostly on time and then remind you of the…read moreappointments also

This used to be my go to place and the physicians are probably still great but when the front desk…read moretreats you the way they treated me today. No.thank you I will go elsewhere.

Second time here and it was even better than the first! I've had so many head MRIs I've lost count…read moreand this was by far the best and quickest appointment ever. The staff are so friendly and attentive across the board from reception to technicians and the facility is bright, clean and inviting. I was taken back well before my appointment, the IV contrast line was put in without any issue, and they must have advanced equipment because the whole test took half the time it has in the past. The MRI techs are calming, funny, and professional so if I were a nervous type they'd have put me completely at ease. My insurance tells at me to use non-hospital facilities to save myself money but it's well worth it for the service and comfort you get here!

Had multiple mri's and xrays. the staff was excellent and i was finished and out the door very…read morequickly. the sign in was smooth and easy i would recommend them 100%

The worst experience at a medical facility I have ever experienced went there with friend and the…read morewhole staff were very unprofessional I know i would never go or take anyone there they didn't even have a CAT scan had to come to Halifax urgent care for that. This place is set up for I don't know why they don't have automatic doors or nothing terrible

Very professional, very clean. Front desk staff was pleasant and tried to get me through as quickly…read moreas possible. The nurse, Kage, was superb; knowledgeable and helpful. The doctor diagnosed my problem very quickly, and they treated me within 15 minutes once I was in the exam room. I specifically chose this facility because it's ER doctors without the ER wait/price. It is a walk-in facility, so depending on demand, you may have to wait a while. But it's much better than, say, going to Quest and waiting without an appointment. And if you think about it, you wouldn't want them to cut your appointment time short and not give you the care that you deserve. So you might have to wait a little while.