I needed a cane so I went to Keefer's whereupon the door was opened for me, two young ladies waited on me, made sure I purchased the correct cane. They made me feel very important, very kind to me. Try and find this politeness and customer service anywhere! Thank you, Keefer's. Patty Fraser read more

Old school pharmacy. I was pretty impressed with the fact that they do so much right on site. The staff is great and it's a local business.

I needed an anesthetic cream compounded and chose Keefer's as they quoted the best cash price. My medication was ready when I arrived and I was able to check out fairly quickly and speak to the pharmacist in a prompt manner. The woman ringing me up just appeared a bit confused about everything as we spoke. Her remarks or directions weren't very clear prompting me to ask her to repeat herself. I noticed your run of the mill drug store items available but didn't really glance at the prices. I would return for my compound drug needs in the future. read more

Our Vet sent us here for meds for our cat. It is a real pharmacy without the mini-store junk. Everyone was very nice and helpful. I would get my meds here, but it's not near home. read more

I went to Keefer's Pharmacy based on the recommendation of a veterinarian. I needed to purchase an inhalant and face mask delivery system for a cat. Keefer's Pharmacy sold me the wrong size face mask (meant for a large dog, not a small cat). They also sold me an inhaler that could not be used with the mask and delivery system. When I attempted to return both items I was informed that "they were used and could not be returned". Umm - if they sold me the correct products I would not have wanted to return them. Their refusal to acknowledge their error took a hard-earned $200 out of my wallet. Interesting that Keefer's Pharmacy did not respond to an investigation from the BBB regarding this business practice. Buyer beware. read more

Picked up a script, which I was told would cost $140. Actual cost was $173. Incompetence or deceit is difficult to tell.

This pharmacy is wonderful! The entire staff are friendly, patient, and caring. They took the time to explain everything about my prescription in detail, and answered all my questions. My interaction with Tim, the pharmacist, was especially refreshing. It's not often I feel listened to by anyone in the medical field! I highly recommend this pharmacy. It was far from my home, but well worth the drive. read more

Note: I haven't been here in years. This review is made solely on the nostalgia of my childhood. And that nostalgia is what keeps me going most days... Keefer's was my PLACE. My go to place for candy, baseball cards, football cards, and that awesome old-school pharmacy feel. They sold penny candy by the piece, by the bag, and all sort of other candy bars, suckers, etc. I was literally as happy as a kid in a candy store. We would ride our bikes from our adjoining neighborhood, excited to bring our $1.00 in change and bring home 100 pieces of candy. Seriously, what a deal! Now I realize this is a pharmacy, and they have all of those other things you'd want at a pharmacy, like medicine, and medicinal goods, but I barely ventured past the first 1/8th of the store. When I did, I was in an adult world I didn't understand, so I didn't do that very often. I haven't been here in years as I mentioned, so if you're looking for a staff or product recommendation, I'd say visit the store yourself. It probably doesn't have penny candy anymore, but is probably still totally worth it to drop on by. read more

Nostalgic I started going to Keefers when my veterinarian sent me there for medication for my cats infection.They compound medication, even making them to your felines fancy (chicken or tuna). The staff are always pleasant and polite.But the best part is the physical presence, it is like the pharmacies of my youth. The places with soda counters (no there isn't one ) and the pharmacy in the back of the store. They still do have the wood display cases filled with penny candies (that aren't a penny anymore).It makes me think of a simpler time when stores weren't big boxes and people had human interactions, truly when neighbors and neighborhoods meant something. read more

Compounding pharmacy. Two words that generally don't equal fun. I was in the need of some old-school coal-tar ointment for some stubborn psoriasis. I called around where I live and work, and the prices were high! My doc had suggested Keefer as being cheaper, so I drove out to see. They were, and the staff was friendly. It's a cool store, with unusual goods that I haven't seen on a drug store in quite a while. But sometimes you just need clove oil or glycerin, yanno? (They also will ship your arcane ointments, for $10.) read more

CVS recommended Keefer's because they were unable to create the compound topical anesthetic I needed for a procedure. I called and spoke with Greg(one of the pharmacists) and he was so kind over the phone. I had to rush the order because the first pharmacists and CVS did not tell me about Keefer's until I spoke with another pharmacist that told me about them right away. Greg understood the urgency and got on it right away. I was able to pick up the Rx the following day. I have a high deductible so Greg suggested I pay out of pocket with no insurance affiliation and it ended up significantly cheaper - by 50%. This was acceptable because I would just submit it for reimbursement to my HSA(Health Savings Account) similar to FSA(Flexible Spending). Apparently claiming one does not have insurance yields a cheaper cost - amazing how much less uninsured individuals are charged. This was definitely old school pharmacy but I liked it. My Mom was a pharmacist and it brought memories from my childhood. I walked around just looking at everything in the store. They have unique items. The prices were slightly higher than say Walmart or CVS/Walgreens so maybe that's why it seems the items don't appear too move as much - at least it appears that way (when items don't look like they've moved out of their spot on the shelf) but I could be wrong. I'm so bummed that I lived in Mount Prospect and Arlington Heights for ten years that I never walked into this place. I will DEFINITELY be coming back here again. If they provide the same cost for my other Rx then I will be giving them more of my business. read more

Keeper"s has prolonged the life of my entire family, including two rabbits, one with heart disease, a rat terrier with severe arthritis, a beloved German Shepherd who had kidney disease for three years! When my Uncle who lives with me had a heart attack, I forgot to order in the perscription for my dog. Greg (The pharmacist) got it for me the same day, it usually takes 2-3 days! Their specialty is compounds for infants and small animals! They always ask how fluffy is doing as well! read more

If you're looking for a compounding pharmacy that delivers on time as promised, this isn't your place. Very disappointed and had to go without a medication I needed over the weekend because the manager couldn't accurately predict when the medication could be ready. read more

This is great pharmacy for a compound prescription. Highly professional. I had an emergency and needed my prescription right away. They did not have all elements for compound and they place order for that with delivery in 3 days. Ouch! I had great surprise when they called me back the same day, just couple of hours later after placing an order. The prescription was done. They found the way to make it because it was an emergency. I can't thank them enough. They are amazing people and nicest you can meet. I love them. read more

This is the cutest little pharmacy. The staff is the nicest and the pharmacists are so kind and remember things about everyone who comes in.

Stopped in after moving into the area to see what was available in the neighborhood. My wife and I were happy to find a drug store we could walk to from our place. We walk in and it's definitely the old school feel of a pharmacy. As we were walking down the aisles I noticed it was more expensive for the items compared to other places. As my wife was walking to the next aisle, the woman that works there walks up suspiciously to me and asks if she can help me. I explain to her that we are new to the area and checking out the town. She still has a suspicious look on her face and proceeds to accuse both of us for stealing..what a welcome? (and no, we did not) To keep it short, my wife was very disappointed and upset and we will probably never go back even though it's across the street from us. Prejudiced employee? read more

I needed a compound pharmacy for a prescription, but there aren't many in the area. After calling all the small pharmacies I googled, all the way from Roselle to Lombard, Keefers was by far the most affordable, informative, and nicest on the phone. My cost was even less than going through my insurance. It's definitely an old school pharmacy, but as such had the kind and attentive feel that's lacking in the big chain pharmacies. read more

The only pharmacy in the area that compounds medications. They service me for my cat's medication. When they were in the old location it was like going into a pharmacy in Mayberry. New pharmacy has new people that are very nice but really enjoyed the homey feeling the old store had. read more

I am so thankful for this pharmacy. The people that work there are always friendly and its nice to see a non chain pharmacy today. I am allergic to many of the additives they put in anesthetics and skin cremes. I am lucky that this pharmacy can compound my medication without all the additives/preservatives. They are a life saver for me, don't know what I would do without them! read more

I do not use their pharmacy, but I do stop by often. This is a great place to bike to and I love their penny candy. The employees are also very good with kids and really helpful. read more

Great Pharmacy, I get my dogs med compound here and they get it for me in 1-2 days. Tim is so nice.