This Walgreens is extraordinary and I'm so happy I did transfer all our family to this Walgreens…read morebecause they are not only kind but also very caring and efficient. Supportive and helpful. I'm so happy to being part of the Walgreens family community now! Thank you Walgreens for hiring staff of such high level professionals. Astrid Bournas

Out of all the Walgreens stores that I have been to, the one in Deerfield Square stands out as the…read moremost pleasant one to shop at. This Walgreens is large and airy, bright and clean, with a more upscale feel to it. It is fully stocked. One big advantage of this store is that it is opened 24 hours a day! Another factor that impresses me most is the store's management. It has not just one, but two very nice and helpful managers. It had happened that I had clipped a $9 digital coupon online. Its requirement was to spend $40(or $30?) in a Walgreens store and I would get the coupon when I checked out. However, it didn't happen even after I spent the required amount. Long story short, the female manager was very nice and helpful, she apologized and manually added a $10 credit to my Walgreens loyalty account. When I went home and checked my Walgreens account online, I didn't see the added $10. So, the next time I went to this Walgreens, I talked to another manager, Sergio. The female manager had gone for the day. Sergio was very patient, kind, and helpful. To our surprise, he found that I actually had two accounts with Walgreens (apparently a mixed-up done by the pharmacy of another Walgreens), one with a slightly different name. The female manager had somehow credited the account that I did not know I had, and therefore did not actively use. Sergio gave me the phone number of their tech support department that could help me eliminate one of the accounts (that I will call, I promise). When I was checking out, he rushed over to make sure that I could apply my $10 credit without any problems. Kudos to Sergio! Now, as I know that I have two accounts, I am mindful to tell the cashier which one to use, until I can get one eliminated, or get them combined.

They carry a wide range of products and the store brand is a good money saver. Store shelves/…read moredepartments are well organized and laid out

Not only has CVS closed a number of stores for falling sales (no doubt in part to customer…read moreservice), getting a couple scripts right seems to require moving mountains. I ordered a bottle of shampoo online from CVS, pay for it, said we'd be in the next morning to pick it up which wife did. It turns out they didn't have the shampoo I ordered, so they substituted something entirely different. So I called the store, explained my situation, and was given over to "the big boss." Big boss was neither polite, helpful, or the least bit courteous. He asked if I had a receipt. I had the bag the shampoo came in but there was no receipt in the bag. I told him we picked this up from you this morning and it's the wrong product. Can you not manage your website? Do you not have it people? Do you have stock people that can interface with the IT department? "We're sorry we can't help you," Boss said. Quite honestly I wouldn't step foot in a CVS pharmacy again unless I needed a medication and Walgreens was completely out. Even then, I would do so reluctantly.

On top of everything from my previous review, they have now updated their phone system so that you…read morehave to go through a terrible AI answering system that doesn't want to put you through to a live person. So much for a small, local pharmacy with a personal touch, might as well just use Walgreens at this point.

The best I have ever encountered. Dundee Pharmacy is prompt, accurate, friendly and accommodating!read more

This is the location of the corporate office park for Walgreens. The buildings are all…read moreinterconnected through a raised walkway which makes it nice when the weather is bad. The main building is nice inside and has plenty of lobby seating before a sales meeting. Inside there is so much memorabilia about the Walgreens family and how they got their start in the pharmaceutical business. It truly is a business passes down through the generations. The office park is located next to the highway for easy access and there is plenty of free parking if you want to come inside and see all the Walgreens collected merchandise through the years.

Walgreens Headquarters customer service department at 180 Wlimont Rd called today to see how one of…read moremy new medications was going and to inform me of various services my local pharmacy offers as well as go over vaccine information etc. Tina was kind and very knowledgeable. My switch to Walgreens pharmacy has been a positive experience to date and the phone app is also a key feature. Highly recommended

They called me to ready for pick up medicine. They said Not yet you have to wait 1 hour ~ when I…read moregot there . I came back home . I can't wait 1 hour and came back to them .. it is sick and tired . When they open First time they were kind and nice , but not now ~ They said without consideration to wait in an officially and shameless way when they spoke. They didn't feel sorry at all. After few days I and my husband visited there around 5:30 . We can't find that their Store Sign was OFF . Oh my ~~ Date was December 13 . 2025 I summit picture the Walgreens outdoor Sign was OFF ~!!!!!! Before Closing ti

To sum up, a haiku:…read more Simplicity here Bare bones and vaccinations No one else in line

Awful. Be prepared to wait. And wait. They are never staffed with enough people. Purchasing…read moreanything here takes FOREVER. You are not treated as if you are a customer to be valued. Stay away.

I know the pain of waiting in the 45-minute line for the drive-up pharmacy, I've been there too,…read morebut this review is about the store. This is a convenient location. It is open 6am - midnight and it has all you need for a quick trip from OTC meds to groceries/snacks and batteries to TP and diapers. There are cards and gift items for last-minute birthday/anniversaries and seasonal items, not to mention open on holidays. So when you need to run out, you know they've got your item here. I've read about the highly unusual staff here (I am a longtime customer) but I didn't see any of them on a recent visit. The staff is friendly and helpful (though short-staffed). I sent over 100 photos to print (photos? I know!) and though no one was at the photo counter when I arrived, I rang the bell and someone came to help me. It took a little time to find my order (not unusual I find this happens) but they did locate it and I was pleased with the results.

I love this Walgreens! I've had great service at the…read morepharmacy. I took off one star bc when I order photos the quality is kinda meh. Look around for some good clearance deals eve tags are Orange

Corporate needs to re-train their employees asap! Just left the location. Three people in line at…read more5:30 PM, fairly busy. Not one person at the register. Anyone could have robbed the place!!! Once Daisy the cashier did show up she had an attitude when I pressed her on customer service. Not once did she great a customer. this is not the first time I have been in the store without anyone at the cash register. BANNOCKBURN, this is unacceptabl behavio.

The customer service was outstanding, the pharmacy went out of their way to help with refilling my…read moreprescription and getting the best deal. They also got the prescription ready so fast I could not believe it! The cashier at the front was also very attentive and nice and helped me with sending in photos and checking out items. Everyone here was very nice and helpful even though it was a busy time.

This is hands down the worst Walgreens…read more The pharmacy department, don't even get me started. The customer service is atrocious! They look and seem soooo miserable! Go find a different job!!! Hahaha It's ridiculous. We're trying to get our medications that we need. Do better. Or get a different job. Horrible

THE WORST OF THE WORST, never ever on time never ever have professional employed sometimes eating…read moreor chewing gum never ever answer any phone call never EVER have any medication ready on time staff working are usually unprofessional disrespectful and have no knowledge of the job just total disaster look at the review one stare is too much for this place or any place , i tried 4 Walgreens in Northshore Northbrook,nortfield ,Glenview and Deerfield ,they all worst that the other finally i switch to Target finally I'm having piece of mind.

Hilariously understaffed. Somehow gotten worse over the years. Find any other pharmacy.read more