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    Keene Family Dental

    3.6 (10 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Keene Family Dental

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

    Keene Family Dental Photos

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    13 years ago

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    Smile Express Family Dentistry - Smile Express Family Dentistry

    Smile Express Family Dentistry

    1.0(2 reviews)
    5.5 mi

    Terrible customer service. Arrived 15 minutes before my appointment - was not warmly greeted the…read moreone not on the phone acted as if I was bothering her checking in. Had xrays and put in a chair and 35 minutes later, still not seen. I went to front and said waiting over 30 minutes is unacceptable and they just stared at me. If you want someone who treats you well, cares about customers, keeps you informed - DO NOT GO HERE. When asked to speak to a manager, was told she would call me back later.

    Do not get dentures at this dentist office. I went there as I live in Joshua thinking I'd like to…read moresupport a local business and needed teeth pulled and dentures made and 'installed.' After the examination, the dentist proceeded to tell me that dentures were the best way to go. He did an impression with the existing teeth still in. In two or three weeks the dentures were made and I was called in to get my teeth extracted. The dentist pulled the teeth that needed extracting (actually pulled more than were there ... but that's another topic), placed the dentures into my mouth. I went home and proceeded to 'heal.' The dentures fit like crap ... especially the lower, though the uppers were okay. I went in a few times for 'adjustments.' Then sometime later went in for a "realignment" which was a complete joke. The stuff made the dentures so thick, especially the bottom ones, they wouldn't stay in for 5 minutes even with adhesive; without adhesive, they wouldn't stay in for two seconds. Sooooo ... after $4,000 for the extractions, around $1,800 for the dentures, another $450 for realignment ... I got teeth that are literally worthless. Of course, when I asked for at least a partial refund, I got "gaslit" saying I should have kept coming in to get them to work on them. Naturally paying out more $$$. After over $6,000 paid out, I didn't feel like forking out more knowing the joke was on me. Anyway, if you need a tooth pulled or a cleaning, maybe you can get it done there. But if you want dentures you can actually use, I strongly urge you to go somewhere else. This is a condensed version of the story, but I didn't want to make this too long. This review is the truth of the matter.

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    Keene Family Dental - pediatric_dentists - Updated May 2026

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