Awesome dentists....wonderful, helpful and friendly staff. I highly recommend Renfro Family Dental...location is great too.

I had my first appointment with Dr. Stone in January. I brush twice a day and floss EVERY night. The hygienist praise me for how well my mouth looked and told me to keep up the great work then Dr. Stone came in with a list of work that needed to be done. Two crowns multiple filling new/reduce older one from when I was younger I started treatment immediately as I was horrified that my mouth had rotting teeth in it. After the second filling and my permanent crown being placed I was having severe pain and sensitivity when eating or drinking even using my mouth wash shot a pain through my face. I notified Dr. Stone and he told me a lot of work was done it's probably sensitive give it about a week. Three weeks later he finally gets me in as the pain had not gotten better and redid the filling and put me back into a temporary the margins on the crown were off allowing food and drink to touch my shaved down tooth. After he fixed the filling I haven't had any more pain the crown on the other hand I had several more appointments for finally got my third permanent in April and I've still having problems I bite my cheek and food just stuck in it. I explained to him I wanted to get a second opinion on the crown since I was still having issues to which he agreed to refund the cost of it so I would have to double pay. While waiting for the second opinion I scheduled for two more teeth to be done on a Monday at 7am. I had my records sent to the other dentist to review the crown and when Sunday before my 7am appointment rolled around I realized I never received a confirmation for my appointment. I messaged Dr. Stone and he informed me that because I had my records sent to a different dentist they removed me as a patient and canceled all my future appointments. I was never notified of this nor did I receive the cancelation notice when they removed my appointment. I called to get put back on the schedule since I made it clear I was just getting a second opinion on my crown. Dr. Stone then told me he would need to have a consult with me before scheduling any further appointments to make sure we were on the same page. I agreed and they scheduled me three weeks out. I email them requesting an earlier appointment and asked that if he wanting a meeting to release me as his patient to just let me know so I can figure out the next steps. They called and offered me an earlier appointment never mentioning his releasing me as a patient. Well today I go in for our consultation to make sure we are on the same page and he tells me because of the issues I've had with his work it really bothers him because he's very type A and he doesn't feel comfortable treating me anymore. I still had 3 other appointments to complete my care plan and now I no longer have a dentist. I am being penalized because he isn't happy with his own work. I am extremely disappointed as I was never disrespectful during the entire process even though it was extremely frustrating to not have the work done right the first time. The last time talked to Dr.Stone I expressed that I felt he was getting tired of dealing with me because of all the problems that have come up in my treatment and he responded "I'm here from 7-4 everyday whether it's you in my chair or someone else I'm here either way so that doesn't matter." Apparently that was a lie because my next appointment was canceled and I was pulled along for two weeks just to be told I need to find a new dentist. read more

Visited Renfro Family Dental today for the first time & I will be a lifelong patient. EVERY single staff member was so kind and personable. Dr. Stone was absolutely amazing. He even took the time to draw me a picture to better explain something I had asked him about. He has the best personality I have ever known a dentist to have. I can not say enough great things about my experience. They got me in within 10 minutes of my call to them after expressing I was in pain. 10/10 recommend. I'm literally blown away! read more

I have a heavy fear of dental work but this office listened to me. They paid attention when I talked of my heavy tolerance of Novacaine. I was sent to a endodontist to make sure the treatment plan was the correct one. The dentist was very compassionate when the procedure was a tiny bit overwhelming. I do have long roots and that un-salvageable tooth didn't want to come out. I'm already recommending this dentist to everyone I know. I loved the video's of the kittens. It was so relaxing. I have already scheduled a cleaning that is long overdue for me. So yes yes yes to this place. I've been abused by horrible dentists. This isn't like that. I'll come back to this place. Many thanks for such a compassionate experience. read more

new patient: new insurance... was completely blown away since i walked in.. atmosphere was very welcoming, staff at front desk was very helpful/freindly. when walked to room, the assistant was very very friendly, made you feel very comfortable. I felt i was in Walt Disney of how friendly they where. The dentist Andy was very knowledgable, explain every details (pros/cons). they verified the insurance plan on what will be out-of-pocket before any work is done so you feel you have a choice to do the work or work out a plan. i had a deep cleaning done and just as she was cleaning, she explain every detail (felt like each tooth that was being cleaned she explain what she was doing). made me feel VERY comfortable, very relaxed and most important, she was very professional. after all was said and done, was waiting to pay, several staff members greated you and you felt like you was at home. look forward to see them in 3 months and will be scheduling my wife to come.. read more

Not very compassionate and dentist always seems rushed. I wish they would schedule less patients so they could spend the proper time with you. Sometimes it seems they are not as through as they should be due to time constraints from to many appointments read more

Amazing customer service from the receptionist to the dentist. Everybody who spoke to me was kind and helpful. I was nervous about finding a new dentist that met the high bar my last dentist set. Lucky me.. First try and I found the one. Dr. B was very knowledgable and told me exactly what he was doing every step of the way. I also liked that he didn't pressure me to do work I didn't need.. I actually went in thinking I needed more done and he said he didn't want to do anything unnecessary. He said he treats his parents like he wants to be treated. If you are looking for a new dentist your search is over when you make your first appointment here! read more

Dr. B., Rachel, Tina, Mila, Jessica and the Entire Staff are So Amazing. They took Such Good Care of me and my Entire family (there are six of us). From re-scheduling appointments for some of us who's appointments didn't fit in schedules. They found an appointment for our little girl tomorrow to make sure she is okay and to find out why she is experiencing some discomfort. They are very Professional, but also warm and welcoming and treat patients like they are family too. That is a Very Special thing to find. I had a cavity today and Dr. B fixed it immediately. He is such a Skilled Dentist that you don't feel or mind when you are having dental work done. He is Extremely Good, Gentle, Kind, and Caring and he is done with the treatment quickly. It always looks and feels really good. Barely even feel a shot and no soreness at the injection site. He and the rest of the staff took care of additional dental matters and concerns even though I wasn't scheduled for more, including helping with estimates and insurance so I could figure out how to get additional necessary dental work done. Rachel, Tina and Paula did their friendly and helpful dental Office Magic and really took care of everything to help me work it out. Mila was my Dental Assistant and is friendly and nice and really good. Rachael is A Dental Assistant and Is Very good, caring and kind. Our little one even loves coming to see her. She loves it here and is excited when it is her turn. All the Remainder staff are very Nice and good at their jobs to help everything work out great. Thanks Everyone for taking such great care of our family and helping me get back my Smile Everyone should have their Dental Stuff Done Here. Sincerely Vheri' Standish Root read more