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    Keep It Clean Mobile

    5.0 (1 review)
    Closed 8:00 am - 4:30 pm

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    1 year ago

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    Clean Shine & Bright - Sparkling kitchen

    Clean Shine & Bright

    (28 reviews)

    I was looking for a new cleaner for my home and came across Karen and her company. She seemed…read morepromising as she was responsive and her estimates were reasonable during our first interaction. However after the first deep clean, her employees damaged all four of my bathroom sinks from scrubbing hard water stains with a pumice stone. This was the method she had recommended after recognizing my sinks were made of a delicate material. I brought it up to Karen and she agreed the company should be financially responsible for replacement as it was their fault. I ordered the parts and let Karen know of the cost, and surprising have not received any responses back. I understand mistakes happen, and was never rude or even expressed any type of irritation. I even paid Karen exactly what she quoted me for the cleaning immediately after the job was completed. I like to give people the benefit of a doubt, but unfortunately in this case I got the short end of the stick. I really had no official complaints aside from the damage. This is even considering they were at least 20-30min late to both visits to my home (estimate+first cleaning), it took two people five hours to clean my 3bed/2bath home that was already getting professionally cleaned every 1-2 weeks, and most of my living room furniture was out of place after they were done. I was even willing to continue to work with them depending on how they handled this situation, but obviously Karen and her company do not care about their promises, their word, or their responsibilities when caring for someone's home. ***Response to Karen*** Actually Karen, I texted you Friday morning about the cost. Remember all texts are time stamped and no need to lie about anything to make yourself look better publicly. If you took responsibility or cared at all you would have replied back. All the drain tops had was hard water stains like I mentioned but if you want to be petty and make excuses than that is more of a reflection of yourself and your company.

    Beyond enthusiastic to recommend Karen and her crew and the work they did in my house. She is…read moreprofessional, respectful, responsive, and provides quality and exemplary cleaning services for a reasonable price. We just moved into our new home and the dust was insane that it wasn't habitable. Slept their one night and got sick. Long story short, decided to have the help of professional cleaning services to reduce and eliminate the layers of dust that coated the house. Just by walking in you can smell and feel the clean difference. Karen and her crew did not miss a single spot in our house and left it cleaner than expected. It is honest, hardworking folks like Karen that restores my faith in humanity. Will definitely be using her cleaning services again in the future and will recommend to anyone in the area looking for cleaning services.

    KC Scrubbing - After

    KC Scrubbing

    (14 reviews)

    My wife uses a walker, and the longer I stand, the worse I limp. We had this Company come out for a…read moreFULL DEEP CLEAN. The first time I attempted to light a stove burner, it wouldn't light. This is what I found under the burner. Dust hanging from, and dirt on the baseboard under a cabinet. Dirt on the floor immediately after they left. There was a lot more, but I was already limping from taking photos. A windowsill. Again, I don't feel like limping to them all, to take photos. I haven't checked, because I can't pull the couch or futon out to see if anyone got behind and under them. Floor in front of the freezer, and a bread tie. Left sliding door track. Right track. Sliding door frame. See where our cat likes to rub against the light switches, wall and door frame? Silverware and spatula drawers. I suggested the inserts could go in the dishwasher, but an owner noted they'd not fit. This was seen during the walk through. When they came to clean, I mentioned it again, and again was told they'd not fit. I "think" I said they could be hand washed. Why would you not offer to wash them in the sink for an extra $20? Or just wipe them out?! They took them out to clean BENEATH them. How do I know? Everything was rearranged. I highly encourage taking pictures before removing items from a cupboard or cabinet. Cast iron skillets are HEAVY. They were in one cabinet but when they were done, some were in another along with our stainless-steel pots and pans. And in front of the stainless-steel pots and pans. Update: 5:14:'25. Kelsey asked that I call her to discuss the issues. I did. Had she started with an apology, our conversation may have been different, and my review updated with a thank you for a clean house. Instead she started by telling me I should have called before posting a horrible review. I do thorough and honest reviews. Check other reviews I've done. Masters Auto body repair, AT&T phone store, Valley psychiatry. I've done 22 reviews on both google reviews and yelp. You get a 5 star review or a 1. What's the point of three stars? Long winded, raving, above and beyond, reviews or a review like this. YOU deserve to know what I perceive to be a job done poorly. That's what they're for. She said they don't put things in the dishwasher. They're dividers for silverware. Wash them by hand! Wipe them down! Tell me it'll cost me another $20. She wanted to discuss correcting those issues. Had she started with an apology I would have been open. Why not start by discussing the sliding door tracks, those MASSIVE cobwebs, windowsills, the counter, under the stove burners, dust hanging from cupboards and cabinets, the area under the UPS's, the light switches, and the floor? Instead, I was almost made to feel it was all MY fault. She said they don't take things out of cupboards and put them back. How, prey tell, did the iron skillets get relocated? They do, and DID pull things from the cupboards because they are ALL rearranged. I watched them start. She told me the iron skillets WERE put back where they got them from. During the conversation I think I got three words in before being interrupted and talked over.

    I used KC Scrubbing's services to come in and do the deep clean. The crew went above and beyond!!…read moreAfter they left, my husband and I noticed things cleaned that we did not expect. Cleaned my kitchen cabinet faces ~ Gorgeous!! My Shower ~ they need an Award!! Windows, fans, light fixtures. Last but not least, my Blinds ~ Perfection!!! Very Professional and accommodating! The Price was Right! Thank You! I am so Happy! I absolutely refer this Girl Owned Company! I give Kelsey and her crew 5 Thumbs Up!

    Keep It Clean Mobile - officecleaning - Updated May 2026

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