I had a great experience at CB, in and out with a routine registration. The mechanic even took me…read moreout to see my car lifted up so he could point everything that looked great and things to keep an eye on with no sales pressure at all - I've never experienced that level of care and thoughtfulness before! The entire staff behind the counter was extremely friendly, and I enjoyed hearing them tell stories of how they helped out strangers in need on an extremely rainy day. These guys are the epitome of "good Samaritans" and I'll be back for sure!

I would like to talk to Jerome about a customer service complaint. When I relayed to him that I'd…read morelike a face to face conversation, Jerome perceived my request as a threat. I am a customer that is giving a business an opportunity to listen to a customer complaint and maybe correct a wrong. Instead of a listening ear, I get a manager who is threatened by an in person conversation. Christian Brothers has sent me a few review requests. I figured they want me to verbalize my complaint here rather than face-to-face. If this is correct, let me know.

I came out to Richmond for a hair appointment, as I made to my appointment I had noticed my car…read moredriving funny. Luckily my appointment got pushed back 20 minutes to drive across the street to drop off my car to get serviced. Sal was honest, got my car in, found the issue while I was at my appointment and gave me a fairly decent price for the total. Even complete service by 5pm closing. I will always return they really helped my Saturday, and got the part shipped in a speedy time! THANK YOU even offered food an a cold drink while waiting

Where in the word is Saul? I thought I had found my auto care shop. He was so insightful, knew…read moreauto repair well, and extremely professional and kind. I am so disappointed that he is no longer there, due to acquisition. I referred someone to the shop, and discovered this disheartening news.

Daniel replaced the failed starter in my 2015 Honda CRV. He ensured the wires were routed/fastened…read morecorrectly and did a quality job. He didn't rush his way through this "knuckle buster" car repair job. Highly recommended for auto repair.

Replaced windshield washer pump on 2018 F150 Top notch service AOK AOK AOK AOK AOK AOK AOKread more

These past few weeks when I have been struggling to use my car with two broken external handles, I…read moreWISHED I had the mechanical skills to fix my car. Since I do not, the next best thing was finding LA Auto which is Woman owned and Operated to fix my ride! LA Auto was brought to my attention thanks to the Projects feature in the Yelp App. I sent out a request for a job or service and Yelp broadcasted it to businesses to reach out to me concerning the service. I had initially had a different mechanic before LA Auto that was going to do the job, but a price change occurred before the vehicle was in their possession. Decide to nix that mechanic and go back to the drawing board acquiring estimates for the job. By this point, I had already ordered and picked up my parts directly from the dealership so they would match my vehicle. All I needed was the labor to complete the repair. I was really intrigued that there was a Woman owned and operated auto shop in Houston, so I decided to reach back out to the shop about an estimate for labor. My inquiry was Friday afternoon, so I didn't expect to hear back until Monday. Liz, the Owner, however, was in contact with me in and out the entire weekend asking for pictures of the parts to ensure they were correct for the vehicle based on the VIN as well as making sure they didn't need to paint the handles. She gave me a range on the price for the labor, which I could understand because she never saw the vehicle before- only pictures of the damage. We did most of our communication on Monday which offerred a great opportunity for me to get the car fixed that afternoon since she had an opening. I honestly thought I may have to come back another day to get the job completed because EVERY OTHER BODY SHOP I SPOKE TO said I would have to drop the car off just to get an estimate. I did that with one Pearland body shop and received a quote of over a THOUSAND dollars just to fix some handles! They even stated the labor was high because the panels of the car had to be removed. Thanks to Youtube, II knew that was not the case and Liz the owner and my mechanic confirmed my research as she completed the work on the vehicle in less than an hour WITHOUT removing the inside panels. She worked fast and I was even able to see her work from the office which provides a chair or two inside for waiting customers. A/C is blizzard cold inside the waiting area, so bring a jacket. This is not your car dealership waiting room with tvs and refreshments, so bring your own, but Liz worked so fast I didn't need to indulge in either! Really friendly, sincere, and affordable service from Liz at LA Auto. I am so glad to not only have my car repaired (FINALLY, with the exception of one small part that the dealership gave me in error that doesnt affect the main fix) but I am so estatic to support a small business owned and operated by women. I am telling everyone I know about LA Auto if they ever need repairs on their vehicle. This place is a real gem and deserves to shine!

Was searching for a shop to install lowering springs on a supra. Discovered this place and saw…read morepositive reviews. Staff was professional and provided a reasonable price. They did an amazing job. Thank you. Would definitely recommend.

I've been a customer here since 2016- I have earlier reviews.... Absolutely will never not bring my…read morevehicles here- all my family cars are serviced here and I've referred several friends. They remodeled the place kinda recently and it's all fancy, idk how I feel about that i miss the oil and grit from years past anyhoo- the service is excellent they will figure out what's wrong and won't try to clear your bank account out for it. Also even though the waiting area is great they offer shuttle service if you live nearby. I think I've been thru about 8 or so cars in the family over the last 9 years at this point so that should tell you I trust them pretty well. Yep, it's weird but.... #2025BIGBACKAPPROVED!!!!

I've been calling about my convertible top on my Mercedes but no response I guess I got to seek…read moreelsewhere

Oscar did hoa thing again and went beyond like always... I highly recommend him and you can't beat…read morehis prices.. he's my number one person to call when I need work done or need his opinion on my car cause he'll tell you the truth and wont try to make you fix something that dosent need fixing

As stated in my original review, I sent him money via Zelle to purchase parts on my behalf on…read more1/14/2026 for a job he stated he would complete on Sunday, 1/18. He never showed up and didn't have the courtesy to communicate that he would not be able to make it or to reschedule. I received a text from him today stating I am someone who apparently has money yet cries over the amount paid for parts. He's also threatening to sue me, which is VERY INTERESTING because he'll have to explain why in his response to my original review he states weather didn't allow him to work outside (we had clear skies in Houston both Saturday and Sunday) however, per his text messages, he couldn't make it to me due to being busy working on other cars. Originally, per his communication to me Saturday 1/17, the job was supposed to be done that Saturday since he received my parts in the mail Friday night, 1/16. I called him twice Saturday morning to discuss logistics but he didn't answer. I sent a text asking him to call me back and he never did. Instead, he sent me text stating he is unsure of the time but that he will be able to come to my home Saturday afternoon to do the job. Later, he text me that he would not be able to make it, but that he could come to my home the following day, 1/18, to do the job. I called him immediately upon receiving this text and again, he did not answer my calls. Sunday morning I reached out to him via text asking when he would come fix my vehicle. He said he would be at my home some time after 2pm. He never came nor did he advise that he would not be able to come. I text him Monday morning, 1/19, asking what happened. A few hours went by and no response. At this point I am no longer receiving any communication. I believed I was not going to hear back so I posted a review stating he's a thief. I finally heard back from him via text within an hour after posting my original review, shocking. He said he's for sure coming this time. Again, shocking. He also asked me to remove my review... considering he still had parts I paid for and that belonged to me in his possession. He delivered my parts to me that Monday evening. I no longer wanted him to perform the job so I immediately asked him to leave. He obviously doesn't understand professionalism nor the value of a man's word. He thinks this is about money. Very disappointing and unprofessional experience.

Great place! Went in for a tire rotation. My dealership refused to rotate them since they were…read morenot the original wheels to the car. I called ahead of time to check availability and they were able to take me right in. Rotated my tires without any issues! Staff were friendly!

From the owner: For the best auto repair Richmond has to offer, trust Sun Auto Tire & Service. Equipped with…read morestate-of-the-art diagnostic and repair equipment, our Sun or Certified Master mechanics are committed to providing top-quality service. From brake repair to oil changes, Sun Auto Tire & Service offers all of the services you need to keep your car or truck on the road.

They are quick and efficient i have had two tire issues and one had a broken rim they assisted me…read morewith finding a new one with a reasonable price .

From the owner: Used Tires starting at $45+! Tire/Flat Repair starting at $15+! Wheel Alignment starting at $60!…read moreAffordable auto repair!