Great stop! Came in an hour before closing and the parking was fine on site - not too busy either!…read moreGreat selection of products and generally good prices. I love these types of stores so it would've been easy for me to spend lots of money there but I held back! Worth it if you're looking for any sort of unique baking supply.

Had a real quick trip here recently, and I'd be less and honest if I didn't say I was a bit bummed…read more I actually found what I came here for (I needed some British double heavy cream) for a particular dish, though I couldn't help but reminisce when this location used to be in Culver city. There are a number of reasons why the Culver City location was so much better, but perhaps the main drawback at this LA location is the fact that the former had a real sense of ambiance, and uniqueness, particularly when it came to its cozy little cafe section. Now the "cafe" is pretty much just a space within a space. Another real draw to the Culver City location was the fact that they actually had a separate section where "Guest Chefs" could come in and teach entire classes via cooking classes that sometimes you have to sign up for in advance, and other times you could just kind of walk in on it. That was dope! And while the staff was friendly enough, and again ( don't get me wrong it's still a place that I will be back to to purchase much needed product), it's just an unfortunate reality that sometimes no....you can't duplicate the past.

Great store! Whether you are shopping for your restaurant or home, they have everything you need at…read morecompetitive prices with wonderful customer service. Would recommend any day of the week.

service was amazing! The store had everything I needed and the staff was very knowledgeableread more

Take the elevators to P1, enter the galleria store, walk straight half way through the store, on…read moreyour left is a door to Kitchen Plus you won't miss it! I read through all the reviews and was so confused. Yes it's totally hidden, but this store has it all! I actually walked from P2 to P1 via the parking garage because I was so confused and there it was, a whole basement to a store I've never seen and I've been to the galleria so many times! So happy I discovered this place and will be coming back to buy more kitchenware! They also take credit card!

Hidden Gem!…read more Literally hidden! I was so frustrated I wanted to leave but good thing I did not give up and Yes, good find. Compared to the "other" kitchen supply we went I think they are cheaper and I found a lot more here that I need! Staff are friendly, I only purchased 8 pcs of the container I need, asked for a little discount they said "if I remember it right" 12 pcs of anything you get, gives you 10% off. Parking is a lot. Staff are nice. TIP: They are located at the basement, I repeat basement! Inside wholesale store, do not make the same mistake like me on going inside the Galleria supermarket. I used the stairs going down from P1. uugh so confusing but I will be back now that I know the place.

The Customer Service at the store is appalling. I had an unpleasant interaction at the register…read morewith a young man by the name of Andre. I heard a cashier say next when I started walking towards that direction. I didn't know which one it said next so I asked and Andre said no one said that. Then the Young cashier did say it said over here and I looked at Andre and I said maybe you should just mind your business. After I was finished being checked out I asked the cashier for help to my car. He went to Andre and Andre refused to call for help for me. I think he thinks he own the store. The store itself is great, and the other employees were very helpful.

Customer service = zero Incompetent staff that is useless…read moreSeafood department is seldom staffed. The manager should know how to manage staff, but not capable. During early morning hours they have the fewest registers manned. It's always an aggravating experience.

DJ and Elizabeth are such kind and knowledgeable. DJ really knows his stuff. I came in looking…read moregreat for some knives for my husband. His recommendations were greatly appreciated by my husband. Thank you DJ!

This is a Pizza Section & Customer Service review…read more I looked @ Chef's Toys online for a # can rack. It had a Cambro product that fit my needs so dropped into the local store to see if they carried or could at least order. I asked a sales clerk about it, showed him the website with model number, but he wasn't sure if it would be available. He asked for my name and number to follow up so I gave him a business card. I have a hard time believing he NEVER called me back. I think CR does have a lot of products and it is fun to see all the toys we chefs like to play with. And yet as far as pizza is concerned I've been underwhelmed by their offerings for variety and depth. Now that's understandable. Not calling someone back is not understandable and on the verge of unforgivable. Of course it happens, but makes for such a poor reputation that why would you go back.

Found what I needed thanks Mario really helpful employee …read more Don't tell anyone barrow your kitchen tools that be the last you see of them

I was just looking around and shopping for some equipment. I had a question regarding some…read moreinventory and Sandra Soto was more than amazing. She helped us out so much! She registered us for future contact and took her time to look for items they didn't have in stock. I'm coming back and again, thanks Sandra for your great service:)

Called twice, two days in a row about store hours. Both times they told me they close at…read more6pm...Went there at 5pm the first time, and 4:30pm the day after...they were closed on both times. What's the point of telling me they're opening til 6pm when they're closing earlier. Note: I called an hour before I went.

Great selection of restaurant supplies and competitive pricing. All of the employees are kind and…read morehelpful. I bought 2 stainless steel cups as samples for a restaurant. When I returned to my car, I noticed that one of the cups had a scratch on it. I walked back inside and told one of the guys, who immediately exchanged the cup for me. No questions asked! The only downside is their parking lot. The lot only has enough space for 4-5 cars and there are pallets around the entire perimeter of the lot. Since there is only one way in and out, you need to reverse out of the lot and into traffic if there is no where for you to park. While doing this, you also need to make sure you don't hit any of their pallets. Luckily, one of the employees helped direct me.

What. Beautiful store. Came here to pick up some birthday gifts and ended up buying stuff for home…read moreas well. Great friendly staff that provide service with a smile. If you're looking for pretty Japanese bowls and kitchen stuff this place is a must. Specially of you save on airfare. Wishing I saw more places like this in Osaka and Kyoto. A little expensive but you get nice pieces worth of gift giving.

Beautiful store. Warmly greeted by owner as soon as we walked in…read more Gorgeous tea cups and tea pots were the first thing we saw. But as we walked around the store, everything grabbed our attention. The curation of items was full of care. I could have taken almost anything home. The donabe cooking vessel is the central item here. I long to buy one, but since I don't know much about them, I opted for the donabe cookbook (signed!) by the owner first and a stunning mortar and pestle. The service is very Japanese: very kind and grateful. We had no problem finding parking on the street. Prices seemed reasonable for the specific items. I will definitely keep this in mind for beautiful and unique gifts. Looking forward to my next visit and perhaps my first donabe!