My husband and I unknowingly both ended up getting our alterations done by Tuyet for our wedding…read more Tuyet was fantastic and sweet. She took in my dress and had to hand sew all of the pearls back on. She also hemmed and gave me a beautiful bustle along with a few other alterations. She was able to get everything done accurately without me needing to come back for additional appointments. She was great with communication and was affordable. I highly recommend her!

Tuyet was absolutely amazing! She was detailed and really clarified what I wanted done before she…read morecut anything. The pieces were done so well! The lines were perfectly straight and you could tell there was years of experience behind every stitch. Not only is she well priced, she is professional, fast, and worth every penny. I had not one complaint.

Service is great. They are very good at what they do. I have been disappointed. They were also the…read moreonly one that I found close to my work that would clean large table cloths. The price was great and they did an excellent job. I will definitely recommend them to everyone I know.

Very demeaning and embarrassing customer service on behalf of Lisa…read more Upon picking up my items I was told I owe money on my ticket due to an error made during drop off. I was told I owed $16 more. I asked for clarity on what I paid and what the difference is. Lisa then was very dismissive and said you know what it's good just go. It's taken care of. Mind you there was a line of people in the store to witness this. I felt so embarrassed and belittled. I've been frequent thing this business for quite some time now because they're local and convenient. However, today's transaction truly impacted my decision on not to return. I'll be picking up my last item and taking my business elsewhere. Lisa, if you're having a bad day, I hope it gets better and I hope no other customers experience this kind of treatment from you

Amazing service. I needed my bridesmaid dress altered last minute and when I say last minute I…read moremean 3 days before the wedding. I flew in from The mainland and did not have a chance to get it altered before flying out. The alterations were professional and the dress looked beautiful.

Great, prompt service and affordable too! I needed some pants I bought at Costco hemmed because I'm…read more4'11" and they definitely don't design pants for us shorties. It was only $15. Will definitely be back next time I need hemming :)

Auntie Rose is such a sweetie! She was able to hem some jeans for a rush order and it absolutely…read moresaved me! I'll definitely be back for all my clothing needs!

My husband has been going to Rose since forever. I have been going to Rose since 2012...and I have…read moreno idea what I am going to do when she retires. She is quick to get things done and I love that she is right behind husbands work place. Easy for me to walk there. She has altered gowns, jeans, regular dresses, even curtains for me. She always takes my things even at the last minute. Friendly service. Thank you so much Aunty Rose!

Great alteration place that is close to home. $20 to hem pants. I have had 4 pants done and I have…read moreone more to send out. When you don't want to chance it hemming it on your own, go to Songs. One week turnaround.

Small shop with parking in front. Never had a problem with hemming. Quick turn around and fair…read moreprices.

Amazing customer service. Always greeted with a smile by Le. She is where I go to drop off my…read morecomforters and recently alterations on my favorite top! Great job

Ms. Lei said she couldn't do a sew job same day (we walked in at 3 and they typically close at 5),…read morebut later called to say it was done at 4:30 and ready for pick up. She is a a gem and hew work is flawless!

Explanation on why a service cannot be done. Ex: why a zipper cannot be sewed on a shorts.read more

She was very responsive and upfront about costs. It was done last minute and she was still able to…read morefit us in and squeeze in a last minute hem for my husband's tuxedo pants. Definitely recommend Reminder: cash only

I'm so glad I found someone as skilled as Karina for my alterations! She's fantastic at both…read morerepairs and taking in garments, whether it's adjusting the arm area of a shirt, hemming pants, or tailoring the waist. I love keeping my favorite pieces sustainable, and her work makes that possible. She's thorough, reliable, and easy to work with, and every piece she's altered has come out perfectly. She handles my husband's and daughter's adjustments too! She's prompt with communication and delivers right on time. Highly recommend!

Karina is highly responsive and super accommodating! Professionalism at its finest. I am one to…read moreresearch thoroughly, and I found Karina to be the quickest to reply. Plus, she offers competitive pricing! I got a double layer hem for my bridesmaid dress, and Karina completed the hem same-day. She was kind enough to drop the finished product off to me. I will definitely trust Karina for future alterations!

I had such a great experience at Kailua Tailor & Alteration! I brought in a swimsuit that needed to…read morebe taken in, and it fits perfectly now. The seams look so clean and professional. They were professional, efficient, and did an amazing job. Highly recommend!

Wow. 5 stars. I always love to praise excellence and love to give a good review for great quality…read moreand effort. I remember asking around so many different places if they can shorten the length of yoga/stretchy material pants and so many said no, and other places said they have to see the pants in person first. Some places don't even answer the phone no matter how many times you call! BUT Kailua Tailor & Alternation goes above and beyond. Anytime I call, they answer immediately. I asked if they can do the yoga pants and they said yes. I asked where they had been because I hadn't seen them last year, but they are new and opened up about a year ago. This store is exactly what we needed in Kailua. Although a bit pricy ($26 for 1 pair of pants), they have excellent customer service AND they get it done FAST. Usually at other places I think it can take a week. But this store they said it would be like 3 days. They gave me a day and said it would be ready for sure on that day. And it was! They are also very nice. I am very glad to see they are also busy. Clothings ready to be picked up on the rack. And they are still fast! Anyway, I love my 2 yoga pants now because without them I probably would've had to return them, and I didn't want to! They are the perfect length now. Thank you SO much guys!! I will definitely be back.