Best place to to for quality healthcare. Presbyterian was awful and would do nothing for my…read moredaughter. 2 visits here and my daughter is well. I highly recommend!!!

Very disappointed! My son requires medication for his medical condition and getting refills has…read morebeen a nightmare! The receptionist is very difficult extremely passive aggressive and has zero empathy! Its been hard because my children mean the world to me and to see any of them being neglected by anyone is really frustrating! At first, it was a great medical facility but it stared to decline and became the worst medical care I have ever seen! Plus they stopped taking medical insurance! It seems like they're discriminating against middle class families! It seems like they don't care about people! Its was very sad because Dr Hazen and his wife seemed like really nice people!

I have been a patient of Dr. Carr's since 2002. He is a graduate of the Stanford University…read moreMedical School and did his residency at their hospital in San Francisco. He is also a descendent, for anyone who is interested, of Major General Eugene Asa Carr, who graduated from West Point 19th in a class of 44 in 1850, and who fought in the Civil War, winning the Medal of Honor for his heroic action in the battle of Pea Ridge, AR. Dr. Carr is a wonderful doctor, but alas, it is now for naught. He has decided to retire. His last day of seeing patients will be on December 12, 2017, and he's already all booked up.

I have been a patient of Dr. Carr for many many years and except for the staff and the nurse…read morepractitioners nothing much has changed. It's a nice little Private Practice in the Encino complex among other small Medical Offices. The employees of always been helpful, friendly and efficient. I've had several nurse practitioners come and go through the years some I have enjoyed some were just my nurse practitioners. It's usually not very crowded, not long of a wait and you can usually get same-day appointments. It's in a great location right off of the freeway with plenty of off-street parking and directly across from the pharmacy how convenient is that? Although the staff has changed throughout the years the care and attention from the doctor and nurse practitioners have not changed. There's plenty of seating inside this little office with a television, wager station, plenty of magazines to read and beautiful photography decorating the walls. They do have after hours doctors on staff and you usually get a call back very quickly. I would recommend this office for someone who is looking for a reliable doctor or an efficient nurse practitioner but don't become too attached to them because they seem to come and go often. I would not like to recommend this office because I enjoy it being small and not crowded and being able to get same-day appointments. So to Roundup this review its a great office, great staff, great nurse practitioners and a great old grumpy Dr.

TO: TANYA BRNDZIA Deeply Disappointed by Lack of Compassion…read moreand Professionalism I brought my daughter in to be seen, and while she initially did well--greeting staff and sitting calmly--that shifted the moment the NP approached her. My daughter is autistic and, like many neurodivergent children, can become overwhelmed with unfamiliar or abrupt interactions. Instead of approaching the situation with patience or understanding, the doctor said, "If you can't control your child, I don't have time." Let me be clear: 1. My daughter has special needs, and regulating a child like her takes time and skill--not impatience and judgment. 2. There's a reason these appointments are scheduled--to meet the patient where they are and provide care accordingly. 3. The comment was not only unprofessional, but extremely insensitive, especially coming from someone who chose a career in providing care To others. TRULY DISAPPOINTED & DISGUSTED.

don't come here. They don't care. They just want to send you on their way. I had went in because…read morebecause I was experiencing flu/covid symptoms, I got tested &' was negative for both of them. They told me I had a simple cold &' i should be able to go back to work. Well two days comes by i go to work i have another fever. So i go back tell them I was feeling worse &' I got tested again. I waited for 2 &' A HALF hours just for them to tell me they don't know what's wrong with me, so they gave me a Throat culture &' i wasn't supposed to receive the test results until Friday supposedly. they sent me home with nothing &' just told me to take ibuprofen &' tylenol. I couldn't wait till friday so I had went somewhere else to get checked &' turns out I had MULTIPLE things wrong with me including pneumonia. Friday passed &' Next care never gave me my tests results. The doctors here suck.

Excellent care for minor and advanced medical concerns for my husband, kids and father. I've used…read morePresNOW at least 4 times and been thankful for the care each time.

The medical assistants who do the vitals before getting to see the doctor did not take my husbands…read morecase seriously when I told them he needed an immediate ct scan to rule out an abscess in his throat and they tried to say his throat wasn't even red when they glanced in it because my husband was unable to open his mouth all the way. They left him in the waiting room lobby for two hours until I asked the girl at the front desk what was wrong that he should of been seen by now. Ended up getting transferred to rust hospital for an emergency surgery.

I just witnessed a 80 something year old women who was a little late to her appointment today…read morebecause well let's look at all the factors she 80 she has a walker she moves slow with oxygen and probably drove herself and the girl behind the desk who seemed like she could probably care less made to inform her that she probably had to reschedule!! Seriously Presbyterian elderly people don't have the money or the resilience to get to and from where they need to go like the rest of us!! This is shameful and disgusting!! She has very little time on this earth and it's going

I found the office to be clean and tidy the check in process swift and simple. I've had nothing but…read morecourteous attendance. The nurse came in to check on me while I was waiting for the doctor and brought me a bottle of water. I did make an appointment and got in almost immediately to the room, and waited about a half hour for the doctor. I found her to be polite and considerate especially since my issue was that of a delicate nature.

Do not trust your health or your life with this clinic. Utter incompetence. Terrible to no…read morefollow-through. No one ever calls or writes back, even on the Lovelace portal. Everyone who works there is sluggish. Shame on Lovelace Healthcare for pretending to be in the healthcare business. This clinic is an abomination.

This place is the epitome of why a lot of people don't want to get routine healthcare. Because of…read moretheir lack of availability for primary care providers in FEBRUARY 2025, I was only able to get an appointment in 5 MONTHS. At this point, I was desperate to take the first available appointment that THEY SAID they have which is in July of 2025. Now, two days out from my appointment they call me saying that the provider's schedule changed because the provider had a meeting and they only had availability that following MONDAY, after waiting 5 months already. I told them that I couldn't wait any longer because my meds ran out 3 weeks prior and I wouldn't be able to get them without a refill. Plus, I have already taken the entire day off and I cannot reschedule my day off due to company policy. I asked if they can do it online, but they said "no, that [I] would have to come in." Which already in itself is ridiculous, since many other providers can do it over the phone. But I was getting frustrated, because I work in another healthcare clinic because they kept telling me there are no other providers. In the facility I work for, there is ALWAYS a provider that is available in case something like this happens where last minute changes occur. Plus due to the fact that this was a meeting- means that they could have scheduled this meeting a week out. At the facility, I work for, if we have a meeting that comes up we don't schedule a patient during that time or at the very least we give the patient a week in advance. I get it stuff happens at work but patient care over anything else comes first. But apparently nobody at this facility knows this. I yelled at the second lady because she was unuseful, rude, and didn't take more than 10 seconds before cutting me off when I told her I was mad at the situation. She then proceeded to hang the phone up. I called back right away and was FINALLY able to get a hold of someone (who I believe her name is Diane) who was actually helpful. She was not only able to get me through to someone who was able to help but also actually take the time to listen as to why I was upset. An hour later, I was able to be rescheduled for that same day of my original appointment to get my medications. Diane is the only reason that I would ANY positive recognition towards; everybody else deserves 0 stars.

I had my second visit with Dr. Trang Tran today, and I left feeling completely dismissed and…read moreunheard. I came to the appointment with several serious concerns, including alarming hair loss, persistent sleep issues, low energy, difficulty losing weight before an upcoming surgery, multiple out-of-range markers on my recent bloodwork, and ongoing problems accessing the patient portal. One of my biggest concerns was that my TSH level had not even been checked, despite the fact that Dr. Tran changed my thyroid medication at my previous visit. Throughout the appointment, Dr. Tran seemed more focused on typing into her computer than listening to me. She offered no meaningful discussion, explanation, or solutions regarding any of my concerns. Every issue I raised was essentially brushed aside, and the appointment ended with a recommendation to simply return in three months. What was most disappointing was her demeanor. She came across as cold, disconnected, and frankly rude. As a patient, I expected a physician who would listen, ask questions, and help me understand what was going on with my health. Instead, I felt completely disregarded. At the end of the visit, I told Dr. Tran that I would be looking for a new primary care physician. Her only response was, "OK." This was one of the most frustrating medical appointments I have ever experienced. Patients deserve to feel heard, respected, and involved in their care. Unfortunately, that was not my experience with Dr. Tran.

5th Element Medical, T.M.Tran She is currently doing…read morebusiness on Comanche near Juan Tabo. I am looking for a competent medical provider. I liked what it said on her website. Things like patient centered care, Reiki practicioner, and blending the spiritual aspects of healing with routine medical practice. I felt encouraged. I went to her because of ongoing symptoms after an accident. I asked her if she thought Reiki would help me. She said she only does Reiki on her family. She took my height weight and blood pressure, listened to my symptoms and told me to go to an acupuncture clinic or talk to a surgeon. She refused to work with me. I was in and out of there in ten minutes. What are medical schools teaching these people. I have had several similar experiences in the last few years. They gloss over your symptoms, take a lot of notes, do not examine you, and then refer you to a specialist. What we need are the old time country doctors, someone who listens well, communicates clearly, explains everything, has technical skill and lots of common sense. My advice is to cease being a "patient" and become a CUSTOMER. Remember you are the customer, you are paying these people, it is your body, you have autonomy, and the sovereignty of your body and mind must be respected.

Went for my annual mammogram. It's the one thing I never let lapse. It's so important and…read morepreventative. The care they provide is wonderful. Staff is helpful and informative. The area is beautiful, clean and comfortable. I'm in and out in less than 30 minutes. Don't put it off if you're at the age for annual checks.

April Rivera PA is untrustworthy. She will disagree with an MD neurologist that diagnosed me with a…read moreTIA and say it was a migraine and call me a liar. As a healthcare worker for 30+ years, I found this quite offensive. She never made eye contact and typed on her computer the entire short visit. AI is not how patients should be diagnosed if you have critical thinking skills.

Absolutely loved the outcome! He was able to isolate my medical issue. Definitely was a different…read moreand might I say more effective approach then what I was experiencing with Western Medicine. If you have the opportunity to see him you definitely should! Hands down one of the best experiences I've had with holistic medicine.

I literally owe this doctor my life. He saved me. Thank you…read moreDr. Moses, you truly are a miracle worker. I appreciate everything you do

Dr. Wong is very good. I've been to see him 3-4 times now, and he always takes time to talk to me…read moreabout my health situation, any changes that have happened, etc. Not just a cold, analytical approach, but he tries to really understand what is going on. And I'll be honest, Dr. Wong saw that my cholesterol was a little too high, and he suggested I lose a few pounds. But, he didn't stop there. He actually helped me figure out how to lose those pounds. He suggested a diet plan and helped me set goals. Ruffreshing!! On a practical note, Dr. Wong is fairly easy to get an appointment with, which is nice. Over all, highly recommended.