Amazing staff here! My dad has persisting and challenging health issues. The staff were competent…read moreand caring.

The staff at Albuqerque Reform is incompetent, rude and inconsiderate of people's time.  I had to…read morefight them to see me, after dealing with a lady that could not even understand a calendar. After a lot of back and forth, I was told they could not take my insurance and I would have to pay cash. I agreed and made my appointment, moving committments and meetings to cross the city and make the appointment on time. When I got there, I was told Jacqueline Rodgers was not going to treat me if I didn't become part of a membership program of $70 per month. That was NOT what they told me over the phone. I had seen Jacqueline in the past and I thought it was worth my time and money, but ABQ Reform is not what it used to be. I left disappointed and ready to find another primary care.

Dr Barlow is caring, intelligent and thorough. She is everything you want in a doctor. She also has…read morea great sense of humor. What I like most is that she will take the time to answer every question and help you find answers that work for you. Dr. Barlow has been my doctor for quite some time. I think I was one of her first patients. If you can't see Dr B then Elizabeth Rudolphi is an excellent NP. I highly recommend Dr. Barlow.

A family physician who's intelligent, caring and almost unbelievably up-to-date with medical…read morescience, Dr. Barlow makes her patients (those I know all agree with me) feel like a dear friend is looking out for their well being. She spends the time needed to hear the problems and to explain the issues, engaged with all the myriad data points every time I have an exam (imagine doing that for every patient; I know that she does because I'm acquainted with a few others of her patients and we all marvel about this) and yet at the same time she always brings a positive/encouraging friendly/kind/caring demeanor that is attentive to the smallest issues and patiently gracious even with the eccentricities of difficult patients (ask how I know). Her staff is professional and kind in person, and you'll generally get a same-day reply from Dr. Barlow or her staff (never later than the next day!) when you send an inquiry through the MyChart system. Dr. Barlow not only gives good, targeted referrals for specialist care, she follows up to make sure that care was provided to her standards. Dr. Barlow comes across as a wonderful caring friend - my wife and I think it's almost a miracle that we'd be blessed to know a physician who's both so razor-edge sharp and yet such a lovely person.

I've been going here for over 10 years and have never been disappointed. I've received excellent…read morecare and have never had a problem getting an appointment. The exams are thorough and referrals are spot-on. Candace Perciful is amazing! She is proactive and really thinks things through. She and her assistant are quick to return calls/emails. Again, excellent care!

My close friend went here, he was treated well when arriving…read more We were BOTH greeted, and he was given paperwork to fill out. He was seen 5 mins after checking in, his medication was refilled with 30 day supply until he can find a psychiatrist. Hope this helps someone :)

the best! I can fill in 85 characters but I've already said it. he is competent and caring and…read moretakes however much time is necessary. have I reached 85 characters?

Excellent doctor, amazing staff…read more This is a real doctor that really cares for his patients. He will give them whatever time is required to provide the care that is needed. I only hope I can have him as my doctor for the rest of my life.

They listen and help you in the way that works best for you. Not a normal doctor that just gives…read moreyou a pill to mask the symptoms. They look for what's causing the symptoms. Highly recommend!

Staff changes a lot. Most are strangely unfriendly. There have been several visits where things…read morefelt sort of off, just unfriendly, and uncomfortable, but nothing really concrete. Its enough so that I sort of tense up any time before I have to go in. This time I needed blood drawn. I have slight needle anxiety, I always let the phlebotomist know, and its never been a problem. This time the staff acted like I was a serious pain in the ass for notifying them. I was embarrassed and apologizing right and left, but the antagonistic attitude of the staff wound my anxiety up so high I had to leave without getting blood drawn. I figure enough is enough. I will say that, so far, it seems like all you have to do cancel a membership is call and tell them you want to quit. So that's sort of a plus, I guess...

I don't usually pay all that much attention to reviews. Well, pay attention to the bad reviews for…read morethis place. I was turned off before I ever got through the door for my first appointment. Rude little-girl phone receptionists. smh I wonder if they even graduated HS.

This office would prescribe insulin but no way to inject it. I kept trying to tell them I needed…read moresyringes. After 6 days they would only prescribe syringes AFTER I had cancelled my prescription of insulin and cancelled my visits. I have a vile of insulin that will expire on a shelf because these people would NOT give me a way to inject my insulin. Avoid this office at all cost! Save yourself.

I am a medical professional and have seen Dr Obisike twice as my Internist, and I can't recommend…read morehim, his staff and clinic more highly ~ if I could give more than 5 stars I would. Dr Obisike is extremely knowledgeable, efficient and compassionate ~ his office is spotless ~so clean, modern and user friendly. I highly recommend Dr Obisike.

From the owner: We are a medical office that specializes in the care of adults and elderly patients with all levels…read moreof complexity in their medical history. We also do immigration physicals for the USCIS. We accept most insurance plans including Medicare and managed care plans.

I and other people had a very disappointing experience at this so called clinic From the moment I…read morearrived, the staff was dismissive and unprofessional. The front staff do not have any empathy for anyone and do not know how to treat with the "basic" courtesy or respect that every patient deserves. Customer service is completely lacking. You're made to feel like an inconvenience instead of a patient seeking help. If you don't like your job, that's one thing -- but don't take it out on people who are already dealing with health issues. The front desk seemed disorganized and uninterested in helping, Patients go to clinics to feel cared for and supported -- unfortunately, this clinic fails at both. I would not recommend this place to anyone looking for compassionate or competent care.

We have been attempting to clear a payment issue with Clinica La Esperanza for nearly a year. In…read moreessence I have the documentation that we made a payment that they did not enter into my wife's personal account and they refuse to clear this discrepancy. My documentation even includes the validated check of this payment. They also failed on refilling prescriptions. Incompetence to an extreme level.

The recently opened University of New Mexico Adult Emergency unit and Critical Care Tower is a huge…read moreimprovement over the previous emergency room. One thing that really struck me was the security. We had to stop and be wanded and have all of our belongings searched before we were allowed to enter the waiting room and patient check-in area. It feels good knowing there are no weapons in the area and that everyone has been checked. Don't forget to leave your pepper spray in the car. There was an individual who was just kind of hanging out, laying down on one of the chairs. Security came to move him along and before long, there were 6 to 7 officers surrounding the individual who was refusing to leave. They were able to diffuse the situation and remove the gentleman without violence or harm. I was extremely impressed with the security in this new emergency unit and the professionalism of the officers. Another great feature is the mobile triage unit. In the waiting room, folks are triaged without having to get up from their chairs. Of course this is extremely helpful for people with mobility issues and the team was expeditious and professional. Another great feature are the private consultation cubbies that they have in the waiting room. The providers can come out and meet confidentially with the patient's family without having everyone in the waiting room listening. A super way to protect HIPAA. The visitor check-in staff were clear, kind, and personable, even with people who are not particularly kind to them. I felt like they actually cared about me and my family, which was really nice for a change. They also seemed to know who we were when I went back up to see if we could go back yet. I was really surprised because it had been an hour or so and many people had rolled through, but they knew right away that we were already checked in and able to go back to visit my family member. Each family is escorted to their family members' room in the back so there aren't people wandering around which again ensures greater security. My family member received exceptional care in the new emergency unit. He had Level 2 Trauma and was assessed quickly with myriad tests and imaging studies completed. We arrived at the hospital around 8 PM in the evening and after making sure my family member was being taken care of we left and were called at 4am to come to pick him up. This is remarkable considering many people, including me, have noted waiting upwards of 15 hours in the old UNMH emergency room. We were seen and my family member treated and released within eight hours! This was simply astounding to me, given how long it usually takes to be taken care of in an emergency room. The staff in the emergency unit were professional, kind, and forthcoming with information when they had it. This included a nurse and an x-ray tech with whom we interacted directly. Also, when we were trying to figure out where to go, a really nice staff member from the hospital (possibly a nurse or tech), who was taking his dinner break, kindly walked us to where we needed to go. Even when I tried to wave him off because I wanted him to eat his dinner while it was hot, he still proceeded further to make sure that we got to the right location quickly. He was also incredibly personable and kind. I feel that my family member received top-notch care by an experienced and professional team of individuals who worked together well to care of, not only my family member, but me and my other family member. At this point, I am happy to highly recommend the new University of New Mexico Hospital, emergency department and critical care tower. You can drop patients off at the Yale exit for the adult emergency unit. The pediatric emergency unit is a separate entrance and another location (see a map of UNMH online before you go). I don't have details on that since I haven't used it. I'm sorry, but I did not take pictures of the emergency department or waiting area in order to comply with HIPAA and to show general consideration for those in the waiting room. I hope you never need to go there, but if you do, you'll definitely be in good hands.

The entire staff in the critical care tower are top notch, their leval of professionalism, caring,…read moreand attentiveness to the patient and family are by far the best I've ever experienced. We were particularly impressed with Dr Sim, who helped us with the hard decisions. At no time did we ever think that they needed more staff on duty. the facility itself was designed and maintained better than any hostpital I've been to.