From the time I started hydroplaning to the abrupt stop my car made; I literally did not realize…read morethat Elliott's towing and recovery would be my saving grace. They arrived promptly, and swiftly. even guided me away from my car. It's like having that trusted figure around you in such a frail moment.. When you have a car sometimes people don't understand that it really is your baby. Not only did they stay in complete communication with me, but they provided after hours service for me to collect my belongings since I live so far away. The professionalism and respect that came from every member of the staff. I will always recommend them in a time of need.

Completely unprofessional. Wrote A$$holes on the paperwork when dropping off a vehicle.read more

I cannot say enough good things about this customer service! They bent over backwards to get my…read moredaughter's car towed after a flat tire. Neither of us was in town but they took care of everything right away, without even getting pmt first!

If I could give 6 stars I would. My SUV broke down today in a crowded parking lot. I called and…read morethey were able to send over a truck within the hour. The driver Jay was the most helpful & kind person. He was able to get my SUV out of the parking spot and safely onto his truck in record time (which was extra impressive as the power steering had gone out). Jay was professional, knowledgeable, and took great care getting my SUV safely to the mechanic. So grateful he was working today. 100% recommend! Amazing service!!

My car wouldn't start. I called Reliable Towing Service and within 10 minutes Willie arrived. He…read morewas so kind and polite and explained every step of what he was doing to put my car onto his truck. He really knew what he was doing. He got my car to the repair shop and deftly managed to get the broken car into a spot. When in a super stressful situation like being broken down on the side of the road, it's reassuring to have support like this company to help you. Their information is now in my contact list in case of emergency.

Kasey responded quickly and coordinated with us to get my son's car to a tire shop. The whole…read moreexchange went smoothly and I was very impressed.

My bonus son was trying to take his girlfriend home during the storm (Tropical Storm Chantal) the…read moreother night around 11 pm so she could make it to work the next morning and his motor got flooded by about 2 feet of water. He had to leave his car because it wouldn't start. The car was left for a few hours and by the morning, was gone. No phone call, no warning, nothing. We found out that someone had towed it. Now, Ram's Eastgate Towing is charging us $400 to get the car. They said the fee was set by the city/county. I called the sheriff and PD and they said that this was not true, that rates are set by the towing company. Only NC highway patrol can set rates and by their website, a non-collision is around $185 and $40 storage fee AFTER the first night. The car was picked up early Monday morning and we picked it up on Tuesday. During a state of emergency, these people are capitalizing on people during a hard time. Without warning or notification. We did not get a chance to even get our own tow company and we're not sure if they we're out looking for cars to tow during the storm! They were rude and and unprofessional. We have been without power and water and these people only think about themselves as they kept showing my son the flooding in their driveway at their business, like we should be helping them! Do not recommend this place of business, at all.

Nicest people and reasonable pricing, guy who came out actually cared about my car. Never thought…read moreI'd give a five star to a towing company, but here I am. Thank you so much for helping me out on a rainy sunday, and for arriving so quickly after I called! I would definitely recommend this company to my friends.

Awesome service! We had two vehicles disabled and it stuck. We called lemon they were quick to…read morerespond in under 30 minutes. We have that other car roadside service company that you're lucky if you can even get them to answer the phone within 30 minutes and then if they get there in an hour you're lucky. Lemon got there got us out of the ditch and then towed our other disabled vehicle into the shop they probably promptly sent us an invoice and we were about our business

My car required towing as it doesn't come with a spare nor does it have a "run flat" tire. Upon…read moreloading it onto the flatbed truck, the technician inadvertently scraped the front lower spoiler. Unfortunately, my vehicle didn't have a front camera that would have helped the technician to see in the front and at such a low profile. The technician and the owner were overly professional and didn't hesitate to ensure the damage was rectified. I will give their name out to all of my friends and family as it's difficult to find a company that is more proactive, responsible and professional in this market.

McDonald son auto repair and towing service came out and did excellent work and we was happyread more

Stacey came out and towed my car for me. I was stressed. He even help fix my radiator !!read more

I was happy with Roberts towing. They picked me and my car up and were nice about it. They didn't…read morekeep my hanging and called me right back. It took about 15 minutes for them to get to me. I am also very happy about price. I was expecting to pay 3 triple digits. It was a lot less. I have just added them to my contact list. FYI: This is the first time in my life I needed a tow and my car broke down.

I call HARTFORD insurance for road side service they sent a ARNOLD employee. i had a nail in my…read moretire.. He told me he could repair it right there for 25$ . I agree with the price and he went to working on the tire . and said he was done with the repair all he needed to do was air it up and he would be done. he left I went back out 30 minutes later and the tire was flat again. I call HARTFORD and they sent someone else out to change the tire. I spent the entire next day trying to find someone that will repair the tire.. I took it to Firestone and Walmart they wouldn't touch it because someone had already tried to repair it . I called ARNOLD and told him he needs to hold his employe responsible for this tire that now can't be fixed now. if hi employees can't fix the service they are offering they shouldn't have the option of offering it. if you are offering a service that clearly you can't provide. it's a waste of the customer time and in my case money. because I had to spend 200$ on a new tire

Fabulous service. john was here in less than 15 min and I was on my way! Doesn't get better than…read morethat.