They pay a third party to make illegal cold calls to generate leads, under the name "wireless caller", and keep calling my house all day almost every day without leaving a message. read more

If anyone were to ask me if they should get a realtor I would say no. After my exspericaence with Kim at this office. I feel like she lied to us over and over. When I first reached out to her I told her we can't sell our home for anything less the X amount. She said based on the comps she see no problem in getting that amount. She even chose the price to list it at. I do love the stager that she haired. We sold our home in less then 14 days at a price $3,000 less then asking. We had not even looked at home at Kim's suggestion. Thankfully we found one that we loved on the first day. Kim suggested that we go in at asking. We my husband and I said no. Good thing because the house appraiser for $4,000 more then the price we bought it for. Things went down hill after we were under contract. I feel like kim didn't care about our needs anymore. We felt like she was looking after only herself. The buyer of out home wanted settlement on one date and the seller of the new house wanted settlement two weeks before. Kim told us that we didn't have the right to choose that it was up to the buyer of our house and the seller of the new house. Where are our rights? The appraisal of our home came back way under. Over $10,000 less. Kim said it was based on the comps. I asked her to fight it but don't think she did because we never head back. We still went threw with the sale only after kim gave up all but 1.75% of her commission. I told her that we had to walk away with X amount in order to make this work. She actual said to me that we could afford to sell the house at that price because my husband and I are better off then most people she knows. My husband and I don't over spend. We only get what we need. We were working towards this goal for years. That's why we were better off. Kim would send emails to us and tell us what they were for. And when I questioned them she accused me of attacking her. At one point she had a loss in her family and the night before we got an email. I called her first thing in the morning and left a voice message. The email stated that there was a change don't the agreement of sale that something that was to be left is no longer part of the sale. I was very upset. It turns out that was the day of the loss. I has no idea. She called me and told me and I said so sorry. She said she would have so done from her office call me. Latter that day she sent me a text saying that we need to talk. I said ok when things are settled down with you. She then left a nasty voice message on my home phone. After that I had emails from her and her assistant. I never knew who was sending them or who to replay to. The kicker wasn't the day of settlement. Kim didn't even try to attend closing. She sent her assistant. We had issue with the heater. We couldn't get it to start. My husband asked whats happens if it doesn't work. The assistant Jill got smart with him. She said its nothing to worry about. Hello! We are about to buy a house where so etching is not working it is something to worry about! At closing Jill was chewing gum like a cow. So very annoying. It's been two weeks and kim has not tried to reach out to us. Very disappointed. read more

Thank you Delana Korch!!!!!! I would recommend this Keller Williams office and Delana Korch to anyone who wants to sell a home fast.

Delana Korch was a pleasure to work with and she kept me informed regularly. I appreciate her willingness to take additional time to meet with me. I would highly recommend Delana for any buying or selling needs. read more

We had the pleasure of having Delana as our realtor. We have to say that working with her, we have nothing but great things to say about her. What we really liked about working with her, was that she genuinely cared about us and what we were looking for in a house. She cared enough to speak up whenever she saw something in a house she didn't liked that wouldn't benefit us as homeowners. She gave us advise and was very patient with us. She helped us from day one up to post closing wherein she also gave us contacts of people whom we might need. Overall, Delana is a wonderful agent and person to work with and we're really glad that we chose her as our agent. read more

This is for the Collegeville location. The most horrible Realtors out there. First time home buyer without help of parents and I got a rookie Delana Korsch who after three weeks passed me on to another "more experienced" realtor because she could not handle my highly anxious state. Um this is real estate and a lot of money yeah it is going to be emotional. The next realtor Kimberly Collins BEWARE. She insulted my termite inspector, insulted my mother, insulted the sellers agents mother, told me that I could not afford a house that did not have termite infestations and to accept it is a and then got fired before she could get the earnest money back from the sellers agent. The sellers agent Home Realty Advisors did the right thing and sent my earnest money to Keller Williams. Did they notify me of this....no. I called multiple times and they said they had no idea what happened to my money. It was only until I went back to the bank and found out that the check had never been cashed and the money was going back into my account that I could breath again. This entire process took 4 months. If I could give less than one star or negative stars I would. Home Realty Solutions is a great company and Keller Williams needs to shut this branch down. read more