When my husband and I decided to move to Florida I turned to Google to research local real estate…read moreagents and chose to call Melissa based on her ties to St. Augustine and excellent reviews from previous clients. I very quickly realized working with her felt like working with a close friend. We only had one weekend to view homes and our list spanned multiple communities, new builds, re-sales, various bedroom/sq footage combos and Melissa planned the entire weekend to accommodate our schedule, ensuring we saw every home on our list even after we extended our visit another day. She quickly learned our preferences and asked builders pointed questions about things we hadn't considered, she was a sounding board throughout the entire experience and often the voice of reason when my husband and I reached an impasse. She advocated for us every single step of the way and we ultimately got the house we loved most because of her. I would recommend Melissa to anyone looking for a home in this region and I can't say enough good things about our experience.

Words cannot express how grateful we are for Melissa. As first-time vacant land buyers, Melissa has…read moregone above and beyond to answer the million questions we had. She researched and answered all of our queries, made phone calls on our behalf, and was very diligent when returning calls or email. She was professional, patient and kind, and we felt like she devoted 100% attention to our needs. Her expertise and negotiations helped us get an amazing deal on a piece of property that we can build our dream home on. From start to finish, the process was seamless with Melissa. I have recommended her to friends and family and will continue to recommend her in the future.

Stopped in to request to be put on an email list for St. Augustine Shores properties for sale. I…read morewanted to leave my info, and the specs of what we were looking for. The receptionist, while very pleasant, simply wouldn't take my info and instead suggested I contact one of the agents on the card she'd given me. We stopped in at several other realtors that morning and were promptly put on a list for email updates. Maybe she wasn't authorized to set up email notifications? It just left me unsatisfied, as I couldn't accomplish what I'd hoped to do and my time in St. Aug was very limited. The office is beautiful and located at the entrance of St. Augustine Shores.

We dropped in to discuss local properties. Gave them a time frame and they provided us with all of…read morethe necessary information and data. They soon followed up once we arrived home as promised. Very friendly and helpful.

James Brown is the perfect example of INTEGRITY, KINDNESS, and HONESTY!! He went up and beyond the…read morecall of duty, even after the purchase of our new home was complete. Living on the west coast, James was in constant contact with us. He was available ANYTIME and always went the extra mile to make sure everything went smoothly, which included personally driving over to the property on several occasions. He was PROFESSIONAL, HELPFUL and FRIENDLY!! He has numerous associates in other areas, from inspectors to handymen, who provided top notch service in every aspect of the our home. I can not say enough about how easy and wonderful it was working with James Brown! St. Augustine Realty and their team are the only choice when needing help. Don't go anywhere else!!

Encompass Enclosures was hired by me in May of 2021 to extend the lanai on my residence at 30…read moreAuberry Dr, Palm Coast, Fl After only 17 months, I noticed two cracks in the cement floor which run the length of the concrete that was laid down by Encompass Enclosure subcontractor. I notified Jeff Knapp of the situation a month ago. He asked me to send photos, which I did and have not heard back from him at all. From the very beginning of this project Jeff has shown an unprofessional attitude toward my project. He thought it was not necessary to come and view the site where the lanai was to be extended. This decision cost the project 3 weeks when the equipment arrived months later and found they could not get to the site because the equipment was too big and the access too small. He gave me a completion date of October. At the end of December the project was completed. One week before I returned with my family. He did not even meet the time frame. After the job was completed and we had the first big rain, my new lanai flooded because there were no weep holes. When I called him to come over, he tried to say it was my fault because I had the floor painted. He tried to say he would not take responsibility if he drilled the weep holes. Now the concrete slab is cracked after only 17 months and he is showing the same indifference that he always shows. He had an attitude when I asked for the garbage left by his workers be removed. There were boards with nails sticking out. It took days before someone came. I paid $9,000 for this job which may be chump change to Jeff but I am a widow and this project was so that my family could come and enjoy their visits. I asked Jeff Knapp to give me the name of the construction company and I would deal with them directly but he has ignored my request. I have filed a complaint with the Better Business Bureau and will also contact the Chamber of Commerce and will post a complaint on every site I can find. Dealing with this company is the worst. Every time I hear him on the radio I turn him off. DO NOT USE THIS COMPANY!!!!

Love our Lania (Screened Enclosure) that Encompass Enclosure done for our home located in Palm…read moreCoast, Fl. 32137. Jeff the Owner of Encompass Enclosures is a Professional Person. Jeff pulled the permit, called me to let. me know when the guy was coming from the Permits Dept., always returned my calls when I had questions. I would Highly recommend Encompass Enclosures. Jeff also has a great team working for Encompass Enclosures.

We just closed on a condo in St. Augustine. Sean and Kate are the BEST! The buying process was…read moresmooth, the professional advice was second to none, and the most importantly, they were available when we needed them. We were out of state buyers so it was important to us to have someone whom we trusted and who would look out for our best interests. Sean Hess and his business partner, Kate are those real estate agents! Contact them if you are buying or selling in the greater St. Augustine area. You will not be disappointed.

I recently toured at Soluna this week. I toured with Heather; she answered all my questions. She…read morewas patient with me and showed me 3 different apartments. I can't wait to move in next month. My daughter is going to love the playground and the pool! I was lucky enough to tour the week the pool opened!

An honest review after living here for a few months. Great leasing experience. Overall, it's not a…read morebad place to live. You just have to reset your expectations. It's not fully open yet, don't expect it to be. The GOOD: It's a great apartment. like the layout, aesthetics, the neighbors. My experience has been positive with the office personnel. They are always welcoming and willing to answer any question. Quick to respond to calls/emails. Great maintenance team. I know others haven't had a great experience, but mine has been superb. They are terrific and friendly. Answers ANY question I throw their way, no matter how stupid the question, and I mean I ask some STUPID questions. They don't make me feel dumb when they answer. They have the rental/market room. Loads of quick essentials if you don't want to run to the market. The package room is good. They have a fridge for any packages that require refrigeration. Community activities. They offer a lot of activities each month. I am not able to partake a lot due to my schedule for work. But it's great that they do things. 3-4 food trucks a month, clubhouse events, contests, etc. Fitness center is good. Equipment is maintained, they offer cleaning supplies to wipe after yourself and have the movement studio. I'm looking forward to walking next door when Publix opens. Would love for them to connect the sidewalk so I don't have to walk on SR16. Controlling my lights and ac from an app is cool. The BAD and the just Annoying: It's a new construction build in FLORIDA on a wooded lot. There will be bugs. It's a fact. At this point I have had several types of beetles, wolf spiders, small spiders, tree frogs, toads, palmetto bugs, and millipedes in my house. All are harmless, just annoying. At this point they have names and are playthings for my cat. They do have pest control and haven't had a negative experience requesting it. Valet trash is not optional. It's an annoyance because I work 2nd shifts a lot and can't take advantage of something I am paying for. I find it annoying especially since I walk everyday by the trash area and just take it out myself. I do try to take advantage on my days off. No complaints yet about the valet trash company. Amenities are not "officially" open except the fitness center. While you are made aware that there is active construction during the tour, they do not specify that the amenities are not actually open yet, except the fitness center. There's been a few upset neighbors especially about the pool. It's annoying as I have never seen a worker "work" on these amenities other than the golf bay. You see this beautiful pool everyday that you can't use. Internet is an issue. You pay $75 a month (mandatory fee) and it's very spotty. Doesn't work inside my unit very well and after having multiple calls with AT&T, it's still not better. This is a common complaint from neighbors as they have had to call also. However, for those that it works properly for, they love it as it works anywhere on the property. Welcome mats are not welcome. The rule changed after moving in. I complied with it. Several new neighbors moved in after the change and had them out for over a month. I put mine back out- immediately office sent communication saying to remove them. The walk off mats they provide at the entrances of the buildings are the cheapest ones and don't really do much of anything to stop the debris. I am sweeping multiple times a day and it's become REALLY annoying. I know it's an odd thing to be annoyed at, but I really HATE sweeping so much and I have pets so they drag in everything. Keyless entry. It's my first time living in a place that is keyless. It's okay, just not my thing. Others love it. I have to constantly remember my phone and if not, then I have to call a neighbor to let me back into the building. Maintenance has done this for me a time or two also when they are walking by. The office team is good at communicating. However, much of the communication is the standard "when we know you will know or waiting on word from construction." It would be nice if construction was a little less worried about building 3 new buildings and finish the amenities for the current one. But I'm assuming that's the leasing offices don't control this. It would ease their complaints if they could. The traffic. I am a local and know what the traffic can be like on SR 16. To exit the property can take a long while sometimes. This is normal for the area. The construction on the intersection at 16 & 95 has been going on for 10 years. It will be going on for many more. Learn the area you want to live in before you move in and complain about it. The office has nothing to do the traffic in the area.

Sam came out on the Sunday after the 4th of July. He was fast and efficient and did a great job. I…read morewas concerned about the heat given we were having a birthday party for my 102 year old mother. I can't say enough good things about this company.

Wednesday Nov 5, technicians Dustin & Paul arrived on-time (as usual :) to provide a scheduled…read moresemi-annual maintenance service on our Heating & Air system. They were thorough, knowledgable, professional and up-to-date on every question I asked. Texts prior to arrival are always appreciated & we've not been disappointed with Action since we moved here in 2014. P.S; That new unit Action installed is 'top drawer'.

JMJ has done several repairs as well as complete bathroom remodels for us. Excellent service,…read morequality work, reasonable pricing, friendly and great to work with. For all your home repairs/remodeling, do yourself a favor and call them