My air conditioner stopped working and Tim Malan was able to diagnose it and fix the problem within…read morean hour. Turns out my thermostat needed replaced and now it works like new again. If you want an honest heating and air guy, Tim is the guy to call.

Needed an install on a furnace and heat pump. Typical scenario, he wants to sell you equipment and…read moresell you install, otherwise not interested. He was a referral and had very limited customer service skills. Pretty glad he did not want to quote it out.

I had these guys come out and give me an estimate on an old 2 car garage on a house I had just…read morepurchased. I wanted to add 2 remote opening door overhead units, needed new springs on one door, and a new cable on one door. The total was close to $1000 for everything. After comparing prices online they had what seemed like the best price, best service, most knowledgeable crew members, and could do the install for me the quickest, in only a few days. They did not attempt to over sell me on any parts and their labor costs were very reasonable. I did buy top rated Lift Master units, and being a gadget guy, I wanted most of the extras. They were able to tell me what I needed, and made sure it was at the lowest price they could offer me. Very fair and trustworthy group of employees. No hard sell, no slick talking, no up-selling, just the facts and info I requested. I can use the Lift Master remote app on my cell phone, via the wi-fi set up, the built in push buttons on my truck console, the key pad out side my garage door, the small sun visor remotes, and of course the 2 separate push button controllers mounted in my garage. I think I can safely say I will never be locked out, lol. They installed everything in one day, made sure it all worked fine, and it has still been working just fine and is used on almost a daily basis. I am very happy with the service provided by this company. I would use them again based on my current experience.

I called Overhead Door and had to leave a message because it was a Sunday when my garage door…read morebroke, but Monday they called me and they weee there the same day very fast service guy was very professional did a very good job, Thanks

We are in process of selling our home and needed some quick - excellent work on Chimney and dryer…read morevent and patching pressure cracks. I contacted Jim on Saturday at 5 and he was at our house bright and early Monday morning. Made sure all repairs were completed and inspected by us prior to leaving. He quoted us before starting any work and saved the house deal. I will be calling him for other jobs in the future! Patty H

Do NOT call Jim! He charged me $150 for an estimate and did not inform me of any fee when I set…read morethe appt. Jim (the owner) only spent 10 minutes looking at my chimney, no repairs, no work preformed. Buyer beware on this one!!!

I had an existing gas starter line running to our fireplace and I hired Mike with A&M Fireplace…read moreService to install gas logs. He made the process very easy by making recommendations of various products and features. He purchased the gas log set for me and it took less than two hours to install, along with a thorough tutorial. He was extremely flexible and the price reasonable as well. I'm very happy with the finished product and would recommend him to anyone needing fireplace and chimney help in the Indianapolis-area. Definitely high character individual!

It was very easy to schedule a fireplace cleaning and inspection with Mike. He gave me a thorough…read morereport and a quote for repairing my broken damper, that I now have scheduled in a few weeks. Very much recommended.

Great from start to finish. The Project Manager most importantly kept his word and the team is also…read morecommendable. This was an emotional time for our family and McFarland understood our assignment. We cannot say enough about the commitment, not to mention the fair and reasonable price point. The company offered options based on the customer's style and budget. Thanks for both a professional and friendly experience!!

Absolutely perfect work. Zach's team did a fantastic job. Our deck is totally wonderful, great…read moreconstruction 100% true to what he was contracted to do. Would not hesitate to use him again!

Eric came to our home about noon today because water was dripping out of our LG refrigerator and we…read morecalled them to take a look at it. We had completed a manual defrost twice in two weeks and water was still building up under the basket in the bottom of the freezer. Eric came in and got right to work, within 15 minutes. He had all kinds of pieces laying on the floor and he diagnosed it as the drain line being frozen up, not clogged. He was able to get it back together and working again, even less than an hour. part of the problem is we had the temperature set too low. We were very impressed.

In late January of this year, Duncan replaced the ice maker in my refrigerator. The technician did…read morean excellent job, and the entire repair took about 15 minutes. Less than six months later, the replacement ice maker failed because of defective internal gearing. The part itself was covered under the manufacturer's warranty, and once again the technician completed the repair in less than 15 minutes. My issue isn't with the technicians or the quality of their service--it was with Duncan's billing policy. I was charged $289 for what amounted to a quick replacement of a warranty part that was known to be defective. While the manufacturer covered the replacement part, Duncan only warranties its labor for 90 days. After that, customers are responsible for the full labor charge, even when the failure is caused by a defective part that Duncan installed. In many cases, service companies can seek reimbursement from the manufacturer for warranty labor, yet I was still billed the full amount. I understand that businesses have overhead, technicians deserve to be paid, and service calls cost money. I was prepared to pay a fair and reasonable charge. However, $289 for a 15-minute repair on a warranty replacement part that failed in less than six months feels excessive. What was most disappointing was the lack of willingness to discuss or reconsider the charge when I raised my concerns. A little flexibility or customer goodwill would have gone a long way. Based on this experience, I will not be using Duncan again. If you're considering them, be aware that while they stand behind their labor for only 90 days, you may still face significant labor charges if a replacement part fails shortly after that period.

Victor was fantastic and did a good job explaining what was happening with our system.read more

We have been fortunate enough to have Williams service all aspects of our home. HEATING AND…read moreCOOLING MAINTENANCE CONTRACT, MR PLUMBER PLUMBING MAINTENANCE AND ALL OUR ELECTRICAL NEEDS. Superior service in all areas. It is so great to have only one company to depend one for all these important needs.

Waiting for service on washer for three weeks. No return calls back, no one cares…read moreThought I would stay local, said they were busy. Mistake.

Whenever we have an issue you can count on prompt and professional service. Pricing is in line…read morewith expectations. Just plain good old fashioned home town service