As a clinician, I have made many referrals to this clinic, and I think they offer a useful service…read moreto the public.

Aubree knows what she is doing. She holds group members accountable and facilitates group sessions…read morein a professional manner. All group members are supportive of one another giving feedback honestly yet respectfully. The diversity of the group adds to its strength. Having members of different ages and backgrounds allows for a wealth of insights as well as discovering commonalities. The one major thing I have learned about myself is, feeling overwhelmed and or anxious lead me to drink alcohol. Going forward, I will either group myself or use the HALT method to get me through. Aside from this I have learned creating balance in my life will help me remain sober. Finally, I am proud to say I may have contributed a couple of idea as I have heard them repeated by fellow group members.

Dr Tharwani is very nice, but difficult for me to "brain dump" sometimes, as he takes over vocally…read morea lot. Feel like I'm interrupting him at times, but when I see we're running out of time and haven't had a chance to talk, I don't know what to do. He always has students at every appt so feel like a lot of his output is also "training" which may be the reason. Again a nice guy, but sometimes I leave feeling a bit frustrated.

MD Psychiatry & Emotional Health, PLLC is expanding rapidly. Unfortunately, the administrative…read morestaff and procedures are not keeping up. As they expand they are adding physical locations which are 10 plus miles apart. The administrative staff makes errors in appointment locations and times some 20% of the time. I share this from family experience and observing patients arrive and even waiting for appointments in the wrong office. Later the administrative staff will claim they notified them. I've observed patients sharing the phone and text messages proving they were never notified. Even myself, I setup an appointment 4 to 6 weeks in advance, the day before the appointment I was texted the appointment was in the office I expected, 1 hour before the appointment I was informed the appointment was moved to another office. This is extremely unprofessional. A practice does not change a providers location a few hours in advance. The practice manager had to have been advised of this change weeks ago. The manager did nothing. They do have some good staff. They need more. They need to increase the salaries and benefits to attract more professional and experienced administrators who take responsibility and accountability. Doctor Tharwani and his clinical staff are very good. Just expect issues 20% of the time issue with your appointments until they get proper administrative staff and/or procedures.

I can only speak on the therapist that I have been seeing, but she is absolutely phenomenal…read more Kindness, warmth and understanding all come to mind when I think of her. She has helped me tremendously navigating a situation that nearly decimated me. Front desk staff is always friendly and the waiting area is comfortable. Plenty of parking.

If I could give them a 0 I would. Spouse started seeing a counselor here and after two months of…read more"therapy" walked out of our long term marriage and our family was really negatively impacted. What this counselor may not have realized is that there is not only the individual to consider, but another spouse and entire family who was collateral damage, after she dispensed her version of "advice" likely not knowing the full picture. Would definitely NOT recommend, and certainly hope counselors will consider this when "treating" other patients in the future.

What I've come to understand about hospice orgs is that they seem to attract nurses who may be…read moreburned out from other jobs. This results in transactional care, checking off boxes to comply with Medicare but a lack of genuine compassion for the patient. (hospice enrollment recommendations below) Hospice affords more normal hours than working at a hospital. However, the trade off is probably that the nurses may have to drive 100 miles a day all over the county to serve patients. It's a crap shoot when it comes to the nurse case manager (weekly nurse) you get based on when you enroll in hospice care. And it's a crap shoot for the nurses too, who gets assigned to them. (see #4 below) Transitions was recommended to me by someone I trusted. I didn't know what I didn't know but my initial instinct during the first transaction with the intake nurse seemed off to me. She didn't listen, was not paying attention to what I said (about my Mom's care needs) and not educating us on how we should be looking at the whole hospice experience, especially medication management. We lasted a month and a half before I went to another company. The whole point of hospice is having continuity of care. The nurse case manager kept scheduling other nurses to come in her place which consequently caused us to have to orient a new nurse almost every week. Recommendations for Hospice Enrollment and Ongoing Management 1) Trust your instincts if your first interactions with the hospice org aren't stellar. Unless your family member is very close to death you probably have time to interview another company. 2) How medication is administration is explained and distributed (by mail or pharmacy pick up) is critical. 3) Understand that the first several intake people who call or visit may not be the regular providers you will be seeing. They have to check boxes for Medicare so they may only be marginally helpful. 4) The Clinical Manager who manages schedules and nurse performance is THE most critical role in the process. This person MUST be a great problem-solver, compassionate, caring, understanding and a good listener. Spend time up front describing your loved one's personality, likes and dislikes to hopefully get the best match possible nurse case manager (weekly nurse). 5) Once you get through the initial process, if you don't like the hospice care you're getting it's fairly easy to transition to another company (assuming you have POA for your loved one). 6) Make sure your POA and Healthcare POA are updated. If you had documents drafted years ago, they may not be specific enough for today's requirements. 7) If you have a life alert system you can give the hospice company number to the life alert system company so 9-1-1 won't get called in an emergency. 8) LPN's have more authority with medications than RN's but Medicare requires RN's to visit at least once every other week. 9) Hospice nurses understand that the closer to the end of life someone is, the less interested in eating they will be. Also, people at the end of life will sleep more. So keep track of eating and sleeping because the nurses will be most interested in that in addition to pain management. 10) Document changes in health in advance of nurse visits even if it's jotting small notes on a calendar because over time all the days blend together.

My mom passed away at Transitions. Everyone we worked with was kind and compassionate. Volunteers…read morecame in with a dog, to sing, and one even offered a Reiki session, which was something my mom had offered to others years ago. My mom's passing was gentle and peaceful. The staff was kind and respectful.

Had a few virtual appointments, the provider I saw was friendly, but I did feel a bit judged…read morereviewing my medical history. Communication regarding my prescribed medication was not great, they prescribed me a drug which we had not discussed, which gave me some minor side effects. Their support staff also seemed to not be on the same page as the provider. They would send me questions which they should already know based on my chart. Slow in filling and refilling prescriptions as well, have to be reminded.

Lori Thompson LSW is an amazing therapist who asks the right questions and really listens and shows…read morein her treatment that she really cares and hears her patients. As a patient, she has helped where many others have not really asked those questions or seemed to truly care.