Dr. Olarte has been my psychiatrist for 20 years treating me for treatment resistant depression. He…read moreis very knowledgeable and compassionate. I have dealt with depression since childhood. It has been a difficult journey. Dr. Olarte has helped me in many ways for many years. His office staff are very friendly and accommodating.

Dr. Hebishi was very nice until she was not making any progress and then was very rude to us which…read moredidn't make us feel comfortable there. She prescribed sleeping pills and had my daughter increase which gave her a bad reaction. She played it off as it was not a big deal.

This man may have saved my life; at the very least he helped me where no one else was able. He…read moretook time for me even though he had more patients than he could handle. I could see in his eyes, he was not helping people for money. He has genuine belief that although he won't save everyone, every now and again someone will be ready to hear what he tells so many. I searched the web and found this about him and was sad that would be the first person to declare how wonderful a man he is. You know what he will say if he ever reads this? When the student is ready the teacher will appear. He is the type of person to take responsibility when something goes wrong, even if it was not his fault, and to want no credit when something goes right. Thank you Dr. Lopez! You are a credit to your profession.

Dr.A is the best of the best. I've been seeing him for about two years. He has created a great…read moremental health plan for me, and my life has significantly improved. He is always so receptive and empathetic. 10/10 would recommend. With scheduling an appt is a breeze, doing it online is the easiest but the ladies working the front desk are awesome as well!

I have been a patient of Dr. A for several years. He always listens to your concerns and helps with…read moreyour best treatment plan. Christine is a wonderful therapist. I highly recommend her if you need someone to listen and help with your concerns. The front desk ladies are wonderful. I've known Margie for years and she always helps me with schedule issues. All around great facility!

Not a friendly place, always felt they were more time and money conscious than caring about me or…read moreother people. Just going through the motions and taking your money. Gave them a chance but it was always the same, didn't last there for very long. Compassion is needed here.

She never took an interest in anything but writing prescriptions and expensive ones were her…read morepreference. Don't be a minute late because there is no room for error or being human. The only time she was personable was when she talked about herself. Do yourself a favor and find a MD w/ some heart.

I've been following Dr. Tew as she moved practices over the past decade, and that's because she is…read morea smart, caring and professional psychiatrist who really wants to help her patients improve their lives. She doesn't just give you a prescription and send you on your way -- she checks in on other areas of your treatment and encourages a multi-faceted approach to healing. I can't say enough good things about her.

I haven't been to a psychiatrist in a long time, over three years. I was hesitant to meet with one,…read moreas I was looking to be prescribed medication that could hopefully help my current mental state. Finally I got around to making the appointment and met with Dr. Gupta. The office in Apex is very calming and inviting, both physically and with the front desk staff. It feels like a warm friends house that happens to be a medical office. Service was fast and I didn't have to wait. Jennifer my psychiatrist was straightforward and kind, giving me a real game plan for what medication could help me, as well as listening to my concerns and needs. She was great. I very much so, recommend this practice for anyone looking for a kind and welcoming, low hassle environment to help with their psychiatric needs.

Yuck. Terrible customer service. No replies to messages left via voicemail, email, or the patient…read moreportal. No one ever picks up the phone no matter what option you select. Nope nope nope.

I want to start by saying that my experience with my provider, Susie, was excellent. She was…read morepatient, informative, and very helpful in assisting me with what I needed. My concerns are with the administrative and billing side of the practice. When I initially became a client of WCP, I initially received needed testing. Later, I needed documentation completed and was informed that I would need to schedule a meeting with my provider to complete the required form. Upon entering that appointment, I was informed about a newer, more updated assessment that the office now uses. I was highly encouraged and offered the option to take that additional test at a discounted rate, since I had already completed the prior version. I agreed and completed the assessment that day and paid the amount, which meant the original purpose of the appointment (completing the form) was not addressed. The following day, I had a second appointment to complete the form via telehealth, during which we went through it together and I answered the necessary questions. After the form was ready for pickup, I was informed of additional charges for both visits, each, that had not been communicated beforehand. While I understand the charge for the appointment where the form was completed, I was surprised by the additional charge for the first visit, where the only activity was being offered and completing another assessment. When I sought clarification, the interaction became unprofessional and dismissive, which was disappointing. Julie then got extremely unprofessional with me in a heated back and forth discussion and asked me "Aren't you about to become an attorney?" Very Unprofessional. Since I am CURRENTLY a lawyer, I will be fighting against this charge. Julie, you need to do better as a professional and as a person. Overall, my concern is with the lack of transparency around billing and the professionalism in handling the discussion around it. I hope the office can improve clarity and communication going forward.

I had an excellent nurse practitioner, Susan Schleith. I followed her from another practice to…read moremaintain our wonderful relationship. Unfortunately, I too had a negative experience with Julie in billing. She overcharged me for a visit, and tried to under-refund me twice. Very unpleasant person to deal with. Based on the financial issue, I was locked out of my patient portal and was not allowed closure with my therapist. A very unhealthy atmosphere in a practice where mental health should be the primary concern.