UPDATE to my review Aug 2023: RECEPTIONIST STILL BAD!…read more I was temped to go again, but I surveyed two people coming out the door in Dec 2023. Their feet massages "just ok"...but they did NOT like reception / greeter woman (heard her have negative attitude). They referred me to other places they use in Vaughan and Markham. ATTENTION OWNER: you don't seem to care....no replies to bad reviews. How sad for you. ------------- AUG 2023: Comfort Zone on Warden called me after appointment asking for a bigger tip. Who does that! I've been going there for years and have given Vivian (an excellent foot masseuse) a generous tip... but this time I did not.... for 2 reasons: 1 - I arrived early to find front desk lady and Vivian right outside the front door both smoking. This was a shock and it is a disgusting habit, so during my 45 minute foot massage, I struggled with the idea of her hands on my feet right after she smoked. 2 - The front desk reception lady was rude, has been in the past, when I asked about the TV not working properly... she dismissed my request. Then it was her that called me after I left, asking for a bigger tip, but never asked me why such a small tip, then she said "never book Vivian again". I am very sensitive to smokers, others could be allergic, and it is a vile and bad health habit and should be kept private, and at least done outside their back door which I know other staff go to... I would never book Vivian again because of her unfortunate smoking habit then touching my feet or body, but mostly the front desk lady is rude, has an attitude, and I truly hope the owner reads this post and takes action to correct this staffing issue... There are other posts citing similar problem with her...all other staff have been nice over the years. I have shared this story with 4 other people that were clients at Warden, and they said they will not go back to this location. We found a few other decent places.

Poor service. Forcing employees to work when they are sick. Canceling appointments with a 10 min…read morenotice ( this happened 2 times in one month for me) Use to be a regular customer but those days are gone. Over time they will loose more and more customers.

This is Taiwanese massage. They walk on your back. They are extremely good with their massages…read more(very strong fingers and toes). They don't speak much English. They like to talk to each other if they are in adjoining rooms. They provide RMT (with receipt) and NON-RMT massages. Example of prices: One-hour RMT=$75 and non-RMT=$57. The also do foot massage, cupping, and scrapping.

Went here a couple times to get a massage. Overall would rate the quality as... alright. Service…read moreis kind of a hit or miss. I've had CiCi and Ava who did a good job, especially when I agreed for them to walk on my back, it really helped! Although I went with a friend who had the opposite experience. She was in a room directly infront of the reception counter, so her massager decided to leave the door half open so she could talk to the receptionist while she worked....taking away from the relaxing experience all together, and removing the privacy factor... So again, kinda hit or miss, but I've gotten used to the place so I guess I'm keep going back for now to see if it improves in service.

If I could leave 0 stars I would. My friend wanted to take…read moreus out for an RMT foot massage earlier this week. We both have coverage through benefit plans and paid a $25 premium for an RMT massage. King Thai Massage did not mention that they would not be covered by SunLife and when my husband put the claim in through later that night it was rejected as King Thai Massage is a delisted provider. I am now out $60 on something I assumed would be 100% covered. I requested some accommodation by just refunding me the $25 RMT premium and the location refused. Needless to say I will never go back and I hope to warn others ahead of time as well.

I walked in here feeling very stiff with soreness in my neck and shoulders. The facility is clean…read moreand staff pleasant. The receptionist softly asked me to take off my shoes then gave me a form to fill out. She asked me what type of service I would like. I chose an hour combination Thai and and Swedish. I was taken to a room with massage bed and given scrubs to change into. I had PTA, a gentle lady, who asked me to tell her what complaints I had. She gently but with strength went over my entire body and massaged and stretched while breathing deeply. I walked out of this place feeling very loose and relaxed. I would certainly return.

This is a higher end luxurious spa. Staff are polite and professional from the time from reserving…read morethe time you arrive and leave. The experience is equivalent to what you would receive in a luxury hotel. My therapist provided a deep tissue therapeutic massage and I asked for a firm one. Yao had a great technique and I feel very at ease and energized. Facilities are neat and stunning. Nice touches include new age Chinese erhu music and finished with peppermint green tea.

Located in a plaza a bit north of hwy7/ Kennedy with lots of parking…read more Got recommended this spa from a friend after negative experience at a nearby spa. Have been going here several times with different masseuse and enjoy most of their massages. Definitely a relaxing experience and they end up giving you a sweet camomille tea as you pay. Yes, they'll ask if you're okay with 15% for tip but I haven't had an incident where I wanted to change it.

This spa is everything. Felt like I was away from the gta and at a luxury spa getaway…read more I had a massage. The room was massive and very clean. It even had a shower ....not sure if I was allowed to use it?? Great place

I called to make an appointment and the person said that I couldn't get an appointment for 3…read moreweeks--she didn't sound very interested in having my business, so I never called back.

This afternoon, I went for a massage a Holmestead Massage Therapy, and had a massage with Tanya…read more She was excellent. From start to finish, it was an excellent service. I've had over 500 massages done in my life, so I know what a good massage is, and what a bad massage is. A good massage: - Starts on time - You get the amount of time you paid for (lots of RMTs start late and/or finish early) - Targets the areas you requested (I've had massage therapists ask me what areas I'd like to focus on. I usually say the "mid-back." They ignore that, and give me something I didn't ask for). - Adjusts the pressure based on my preference. Tanya delivered on all that and more. As a bonus, she has snacks in her clinic. All in all, I can't recommend her and her clinic enough.

I am from out of town on business. I injured my shoulder and also was due for a massage. I found…read moreHolmstead Massage and went to see Tanya. I have experienced massages for many years and I can honestly say, Tanya was one of the best RMTs I have been to. Starting with the heat on you back to the deep tissue massage to the final scalp massage, it was amazing. I felt extremely loose and relaxed afterwards, not to mention I have less pain in my shoulder. Tanya is an extremely experienced RMT and I would highly recommend her. I would visit her for massages on a regular basis if I lived in the area.

I had the worst and most disappointing massage experience at Comfort Zone Richmond Hill…read more I called the day before to book a Registered Massage Therapy (RMT) session, and the receptionist clearly confirmed a 7:15 PM appointment. When we arrived, they couldn't even find my name or appointment at first -- everything was written in a paper notebook with pen, which already showed how disorganized they are. After searching by my phone number, they finally "found" it and told us to go in. After the session, they charged us around $190 with tip and tax. When I asked for a receipt to submit to my insurance (as it was supposed to be an RMT session), they said: "You weren't booked for RMT." This was shocking because I specifically booked an RMT massage over the phone, and they confirmed it. Instead of taking responsibility for their own mistake, they simply denied it. Overall, this place is either extremely unorganized and poorly managed, or they are misleading customers intentionally. Either way, I will never return and do NOT recommend this place to anyone looking for a real RMT massage or professional service.

Love this place, clean and accommodating. To any lady I can personally recommend Harry, the best…read moremale masseuse!!! And for the male client I would highly recommend Emma!

TL;DR: Painful, stressful massage that left me feeling more tense; masseuse did not seem…read moreknowledgeable. Then, they told me I was required to tip. Clean & tidy studio and very affordable rates, but that's all the nice things I can say. I paid $60 for a 60-minute deep tissue massage, and I left with a VERY sore back--a soreness that did not exist before. The massage was painful, and not in a good way. The masseuse rubbed my bones more than my muscles. 30% of the hour was spent smoothing lotion over my back and arms with no real muscle targeting. She also kept accidentally scraping her nails against my skin, which was just abrasive and painful. At some points, she left the room with no warning, and then would return like nothing happened. One of the times she returned, she said nothing and I was surprised by having hot, wet towels plopped on my back. She gave no indication beforehand to prepare me. The end of the massage was her tapping my head really hard, and then she stopped abruptly and said, "done." I was disoriented and confused, and she then said, "one hour? done. bye!" and left the room very rushed. Then, the music (which had been playing in the room off and on, with sudden stops) suddenly changed to an advertisement being played over the speaker. Not very relaxing. After the hour was complete, I was about to head out (I had already paid online), but the lady at the front said "you have to tip!" I was caught off-guard, but she repeated it. She told me that a normal tip is $10-$20 for a $60 massage, so I paid $15, but after leaving the place, I realized I only tipped because I felt pressured to. I left feeling worse than I did when I went in, and the fact that she ordered us to tip was just rude. I will say, at least it was significantly cheaper than the other massage places I could find. $60 for an hour isn't nothing, but at least it wasn't $120 like the other places. The studio seemed clean and tidy. It's just that the service itself was not only disappointing but actually painful. I don't recommend.

great deep tissue massage. finally found a location I will definitely become a regular customer at…read more highly recommend