First time I have ever been into a laundry mat in over 30 years. Awesome customer service here as I…read morewas helped with how to use these machines as they don't take "quarters" anymore I gather. Great location and very clean.

I've lived in Elyria for 3 years and this is my favorite laundromat to go too highly recommend…read moredefinitely if Beth is there

I would definitely have given them 5 stars but there was one issue. This was my first time using…read morePoplin, and while pick up and delivery was excellent, Angel did a wonderful job, fast and friendly. My problem was that I supplied an unscented detergent for sensitive skin since I have a lot of allergies. When I got my order back, lightning fast too, it reeked of dryer sheets, which were even in the plastic wrapping. I have to bring them to my local laundromat to be redone since my entire house now smells of perfume/dryer sheets. I guess to some it's not an issue but for those of us with allergies, it really is. Not sure if I'll use them again or not, they are very pricey, but again service is excellent, just was very disappointed with my first order.

First time at this Laundromat. The staff are friendly. They are constantly cleaning after people…read more The washing machines are affordable. The spin super fast which leads to faster drying time. They have vending machines that are fully stocked, and change machines! BUT their washing machines accept mobile payments!! I DEFINITELY recommend!!

Rip off. Do not go here. The larger machines require you to use an app on your phone which charged…read moreme 3x for each load. I also then paid 2x because two machines did not spin out my clothes. Contacted manager and he never returned my call. Contacted the app service and they have a limit on refunds. Unacceptable service.

This place is also called lake laundry. It is very clean on the inside. It is 50 cents for 5…read moreminutes of drying. I had 2 dryers go for an hour and a 1/2 and it didn't dry. It was a waste of money and drive time.

The Owner is very nice . A place where I can have my car washed , clean my clothes and get some…read moresnacks to take home with me .

ok place but parking and management bad try to find another place try another laundramatread more

I gave this place a one star because I looked at the reviews and it said four stars so I decided to…read moreuse this laundry mat only to come and find out that they don't have a public restroom. The lady that was working was rude and not responsive when asked questions. It's unfortunate what kind of laundry mat doesn't have a public bathroom when people are sitting there waiting for their clothes to wash and dry!?!! Step your game up!!! there's levels to this!!

So.... it's a laundry mat. The machines all work well but the location inside is a little run…read moredown. They could do with a vending machine or two but there is a convenience store and a bar close by. There is no attendant here and the door locks at closing time. If you're inside, no worries - you can get out by pressing a lock release but have someone hold the door or you won't be able to get back in.

Beware!! I went there to wash one king comforter. I placed comforter in washer and closed the…read moredoor. Put my $10.50 in washer and washer started to turn on. I noticed water temp was warm (I learned temp defaults to temp used by last customer) and I wanted cold water, so I push the stop button. The machine then was flashing and not allowing me to continue. Employee advised I wait for machine to reset. That didn't work so employee turned off the power to machine and we all know that means the washer isn't going to allow me to wash without putting another $10.50 in it. This is what I'm mad about, the employee could have taken $10.50 out of the bucket of quarters she had or taken quarters out of machine that I had just put $10.50 in and allow me to wash my comforter. She told me repeatedly that I had to put another $10.50 in the machine. I paid for a wash, and I did not get one. My comforter was completely dry when I removed it so it's not like the washing process had started. What business has you pay for something and not give you what you paid for? I won't be back.

WORST laundry mat I've ever been to! I brought my bedding to get washed and ran across the street…read moreto grab a few groceries (not a major trip or anything). This place took out my wet blankets and put them in a disgusting bag and threw them in a bag on the floor!!! Not even in like a metal bin or something! A disgusting trash bag. The girl at the front says "yeah that's what we do, if your stuff is in other people's way, people are allowed to move it!" We literally threw away our bedding. Who does that? Do NOT trust these people with your clothing or bedding if you care about it. Absolutely gross.

This was the first time having to use a service like this due to an emergency situation therefore I…read morewasn't sure about the cost, but I did take full advantage of this opportunity and added a few additional items that needed cleaned. Make sure that if you want to estimate how much you'll pay, weigh the bags beforehand. Otherwise, I didn't have a single issue and the app gives you a ton of information from status to even the driver name and how to contact him/her. Definitely on time for pick up and was even early on delivery. The folding is definitely a perk, and they even folded the way I normally do. Overall great experience.

Absolutely amazing service the first time they came and picked my loads up but when it was time for…read morethem to return it was well after their business hours and I had to call the company phone multiple times to get no answer until I remembered the drop person called from a personal cell. I reached back out them and they said they were not working anymore but it was family owned so they would make a call. They did and shortly after my clean laundry was returned. However the next time I attempted to book they allowed me to schedule on the app but no one ever showed up and none of my calls were answered. I tried for a good week straight before just moving on to a different company. Weird behavior I definitely would not recommend.