So I called roadside and this is the company I got stuck with. Car broke down literally 1/4 from my…read morejob. They said 45-75 min at 1:30pm.... At 3 pm they said 45 min. At 4 pm they said 45 min. At 5 pm they said 45 min. At 6 pm they said 45 min. At 7 pm they said 10 min. Car got dropped off at 7:45 at the repair shop. Nice. Oh and all the while I left the car in there with the key in it so they can put it in neutral.... So my car sat in a parking lot in Ocean County for 6 hours with the keys in it. 100 degrees out. Can you imagine if I was actually on the side of the road waiting? I will 1000% never use this company again and..... I'll make it a point to tell anyone how bad they really are. Don't so business with people like this. Completely unprofessional. Telling me. 45 minutes every hour. Who does that??

Horrible people. Liers and thieves. Dishonest and cannot be relied upon. Promised 30-60 minutes and…read moreshowed up after 3 hours. Lied to me that the driver was on site. But, were very quick to process my credit card!

Vinnie was a life saver yesterday! We stopped at a local store to get ice to take to the beach and…read moreinadvertently locked the keys in the trunk of the car! We called another local towing place and was told the wait was at least an hour. An hour and a half later they had not showed so we called Vinny at petro. Thank goodness! He showed up before the first towing company and went above and beyond to help us get back on the road. He watched YouTube videos with us and successfully got the job done. And not a scratch on the car. He saved our beach day and did it with a smile. Highly recommend Vinnie and Petro towing!

After getting gas in my car, it wouldn't start. I couldn't figure out what was wrong with it and I…read moredesperately needed it towed to my house. Petro Towing showed up soon after I called them and the dispatcher Kim, and the driver were super nice. My car was brought to my house without incident. It was a stressful situation but they made this part the least stressful. I highly recommend Petro Towing.

5 stars for Quick Response for tow request, though out of area…read more I appreciated they at least answered & not totally ignored.

Jesus incorrectly installed my starter ignition and completely blew out my computer system. I drove…read moreit about 10 feet without knowing this the car died and then I never heard back from him again. I called and called and texted him. He said the next step was to get a new starter to be installed and he would come back and do it free of charge so I guess he must've known that he messed up. But then again I never heard back from him. He completely ghosted me and left me with a useless car. When I called to set up the appointment, he told me that he worked pretty much 24/7 when he did not answer after three days, I had a friend called and he answered immediately. he said it was my fault and that he was too busy to handle my problem that he created. Thanks for nothing!!!

My relatively new car ran into a snag with the battery and I had to work with Mazda's Roadside…read moreassistance to get my car towed to the service center. Mazda collaborated with AAA and that's how Quality 1st came into play. Right from the time my towing was scheduled, an associate promptly called to inform the timing of the pick up and later when the towing driver Lucky Singh showed up, he handled the car so well and got it dropped off at the service center ahead of time. The owner was nice enough to follow up on the service to get feedback too. I'm not sure of the pricing since my car is still under Mazda's warranty but their service was spotless and professional. Highly recommended.

Quality 1st Towing helped me out tremendously. I was on my way to PA from NY and my vehicle broke…read moredown on me while driving on the NJ Turnpike and I had family with me as well. I called my insurance company but the company they provided couldn't assist me as I needed the car towed back to NY. After doing research and seeing good reviews, I decided to give Quality 1st a call. The dispatcher, Peter, who I spoke with was very professional and courteous. They were ready to send out a driver within 30 mins. Unfortunately I was not ready as I needed to have the vehicle moved away from the turnpike through Emergency Services and needed my other family members to come with another vehicle as I had to transfer my personal belongings and family safely. After informing them I was ready, they were still able to have a driver out to me within 30 mins. The driver Chris (I believe this was name, apologizes in advance), was quick and took care of things right away and carefully. He brought my car safely back to NY. I would highly recommend this company as the service was great and pricing was reasonable.

I had an absolutely excellent experience with Gabriel's Towing this morning!! I called AAA and…read morethey contacted Gabriel's for me. The technician, Juan, arrived at my location about 40 minutes earlier than the 60 minutes originally estimated by AAA. Juan was professional, knowledgeable, helpful, and personable. The tow wasn't easy because my car was located on the 3rd level of an underground parking garage (at my place of work) with a clearance that wouldn't allow the flat bed to enter it. Juan tried to the best of his ability to trouble-shoot the electrical problem with my car -- I was so grateful that he somehow got the malfunctioning car alarm to stop going off -- Thank goodness! A colleague of mine was able to help tow out my car with his large SUV-truck (which does fit in the garage). In coordination with my colleague, Juan expertly steered the car out of the garage and then used the momentum of the exit ramp to coast my car onto the flat bed ... It was a sight to be seen! During the entire process, Juan was professional, respectful, funny & encouraging. I would highly recommend Gabriel's Towing, and especially Juan as the technician.

On July 3, 2026 at approximately 8:00 p.m., a group of young women went to Los Boricuas Auto Repair…read morepreviously known as Gabriels Towing and Repair to retrieve a towed vehicle. They were informed that the cost to release the vehicle was $350 and were repeatedly told that payment could only be made in cash. According to the young women, employees made unnecessary remarks and displayed a demeanor that left them feeling uncomfortable and pressured to pay simply so they could retrieve their vehicle and leave safely. When they explained that they only had approximately $275 in cash, there was considerable back-and-forth before employees agreed to accept the lower amount and release the vehicle. The women state that they were not provided with any receipt or documentation for the payment they were made to pay in only cash. If these events occurred as described, they raise serious questions regarding transparency, professionalism, and compliance with New Jersey consumer protection and towing laws, including the Predatory Towing Prevention Act and the New Jersey Consumer Fraud Act. At a minimum, customers should expect respectful treatment, clear explanations of charges, reasonable payment practices, and documentation of any money paid. Based on this experience, I would strongly encourage anyone dealing with this business to document all interactions, request itemized receipts, and familiarize themselves with their rights under New Jersey law. If you ever feel unsafe or pressured into something that feels illegal, walk away and notify law enforcement immediately.

I have a 2007 Mustang Premium, (Shelby) which I try to take good care of. Orginally the car which…read moreis high gloss black, came with crappy vinyl stripes that began to deteriorate from the heat. I shopped around the area for someone to paint the stripes on. Fist guys wouldnt do it but recommended Heritage. I sat with Billy who gave me a detailed estimate which ultimatley, I went with. The car came out perfect. Stripe never looked better After this I need more work on the hood and hood scoop and went back to him..... Needless to say he didnt dissapoint :). Billy@ Heritage is the man, thats all I will say. As long as Billy is in business, this is where I go for body and paint work.

I'm crushed, dented, and damaged to hear the best Auto body repair service shop has closed…read morepermanently at the end of December 2023. They were the absolute best and put my Ford Explorer Sport back together after a horrible T-Bone accident that left my vehicle more than battered, bruised, and busted. When I went to gather my belongings, thinking an Explorer funeral service was next to be planned, I was delighted to hear that the services would have to wait; she was going to be not only be revived, my Explorer would be looking like she just rolled into existence, and did she ever! My beautiful Ford Explorer Sport looked anew, ran like new, and gave me and my pups many more happy, beautiful years together. How can you place value on a body repair shop that goes beyond the norm of calling it totaled to bring you repair excellence and complete confidence in their work? I'll miss you, as will so many others; however, it is with heartfelt gratitude that I wish you and yours everything wonderful going forward. To Heritage with love

My ford transit was having issues with the transmission but thankfully for these guys it's back up…read moreand running even better than before. For the price and quality of work, John and his team are definitely above the competition.

John's towing damage the front end of my car they agreed to put it back in shape but after three…read moreattempts I gave up. The attitude here is deplorable. I told them that I was disabled and that this was unacceptable they wasted my time and then treated me like I was a burden. I don't understand how people can get away with treating customers this way .