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    Kelly's Travel Agency

    5.0 (1 review)
    Closed 7:00 am - 7:00 pm

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    4 years ago

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    Vincent Vacations-Travel Agency OKC - Taco experience

    Vincent Vacations-Travel Agency OKC

    2.2(13 reviews)
    18.3 km

    First time calling this Travel agent I usually set up my own…read moretravel arrangements but this time we wanted to celebrate in Hawaii. Hopping islands added complexity that we could use help with. We were directed to Ethan , their specialist in this for Hawaii. He called back in a day and gave him my itinerary. He said he would call back following day. Never happened. I called a week later and spoke to him. Had to remind him who I was and he said he now had a big conference to attend tomorrow but would try to get some options out that week. That was a couple weeks ago. Crickets. Very odd experience.

    I left my initial review over two years ago, and thought I would give Vincent Vacations another…read moreshot. I was honestly looking forward to some good service and changing my review to 5-stars. Alas, Vincent Vacations let me down again. I called and spoke with the owner (Lia) about another trip. She said she was busy and would call me back -- she took down my cell phone number and said she would call back within 24 hours, but she never did. This is exactly the same type of service I received from "Ethan" two years ago, that I found so infuriating. So, I waited a week or two, and called back again. This time, I spoke to the receptionist, who told me she was embarrassed nobody called me back, and she promised someone would call me back within 24 hours. (Same old story, right?) But then the receptionist said something that made me take notice! She said, "ETHAN will call you back." But the owner said in her Yelp response two years ago that ETHAN was let go in March 2020! But now, I learn ETHAN still works there! So, that means the owner (Lia Vincent) at Vincent Vacations LIED to all of us, in her Yelp response two years ago! I thought about this a while, and decided I didn't want to support a company with a poor reputation when it comes to ethics. For the record, ETHAN did (in fact) call me back within 24 hours, and I did verify it was the same ETHAN. Two years ago, my trip was canceled due to Covid-19 -- and Expedia refunded 100% of my money with zero hassle. I honestly was ready to spend that money with Vincent Vacations, but I guess I'm going back to Expedia. (Expedia does not lie to me.) Again -- shame on you Vincent Vacations!

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    Vincent Vacations-Travel Agency OKC - Rooftop view

    Rooftop view

    Vincent Vacations-Travel Agency OKC
    Vincent Vacations-Travel Agency OKC

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    Michelle's Destinations - Alaska Cruises are a specialty!

    Michelle's Destinations

    3.5(8 reviews)
    52.6 km

    I would not recommend this travel agency even if it were the only way to book an all-inclusive…read morevacation - and luckily for you - it is not. Here are just a few of the problems that I and three other passengers encountered when we booked a Hawaiian cruise through Michelle's Destinations: 1) My reservation was incorrect because they misspelled my first name; 2) My reservation was incorrect because they misspelled my last name; 3) My reservation was incorrect because they recorded a wrong date for my date of birth. These three combined caused issues with boarding resulting in an additional hour being needed before being allowed to board the ship; 4) Four of us took out an insurance policy, while simultaneously taking advantage of a deal being offered by a cruise line. Unfortunately, one of us needed to cancel due to an unexpected surgery. A Michelle's Destination Agent sent an email stating, "filing a claim would not be an option due to the special that was running and was booked." This was a flat out lie. The reality was that the travel agency did not want to bother with having to wait for an insurance claim to reimburse us; 5) We were also told that a change in occupancy would result in a higher fair being charged. Again, a flat out lie. Pursuant to our insurance policy it includes a, "Cancellation Fee Waiver: refunds are also provided if you are charged a change in occupancy/single supplement charge as a result of your traveling companion's cancellation due to one of the reasons [illness]" 6) Additionally, this travel agency gave us an arbitrary date where we had to find someone else or we would be charged and that there was no negotiation of this time frame. It should be noted that this date came and went, months later we did find someone else and again this was a flat out lie; 7) Two of us were also veterans, which the cruise line offers a $250 credit as a sign of respect and gratitude. This travel agency never informed us despite knowing that some of us were veterans; 8) Two of us were sold drink passes accounting for an additional $2,000. Once on the boat, the cruise line informed us that this was a waste of money and that travel agencies get a higher commission by selling these packages. I cannot stress how horrible my experience has been with this travel agency and I do not recommend Michelle's Destination under any circumstance. Disorganized, untruthful and willfully negligent are the only words that come to mind and therefore I was compelled to leave this review.

    Shelly the owner booked me two vacations within days, answered all my questions and hooked me…read moreup!!!! If you are looking for fast, friendly and an awesome travel agent call Michelles Destinations!!!!

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    Michelle's Destinations - Secrets Maroma Beach Wedding Venue

    Secrets Maroma Beach Wedding Venue

    Michelle's Destinations
    Michelle's Destinations

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    Kelly's Travel Agency - travelagents - Updated May 2026

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