Took my truck in for inspection. The owner and the staff were friendly and professional. The…read moreinspection and tire balancing was completed in less time than was expected. I was called when the job was completed. IMO that is a huge plus for customer satisfaction. The job was reasonably price. I would definitely recommend this garage.

I had to get my water pump replaced, which is very expensive (Ford now puts the water pump inside…read morethe engine). I came in and Keith looked the car over said since the engine will be torn apart if I wanted to replace the serpentine belt (it was wearing out), sparks plugs (they had never been changed because you have to take the top part of the engine off to do it and it costs about $600) and timing chain (the parts were about $300 and having the peace of mind of a new timing chain was worth it) I would only be charged for the parts since the labor is the same. Doing all that was still less than what the dealer wanted to charge just for the water pump. Excellent service, they went out of their way to have the car ready. The office staff is great. The car now runs great! I highly recommend them.

My first time using Haines, and I am very impressed. They fit me into their busy schedule right…read moreaway. This was critical since my electric window failed in the down position during rain storms! The repairs were made in less than 4 hours at a reasonable price, and they kept me posted on progress along the way. I am definitely using Haines again.

Haines has done work on my car multiple times. They are very willing to help and consistently help…read morewhen my car has trouble. Timely service and kind workers. I greatly appreciate Haines.

I have been a long time customer of Sawchucks. They have maintained an repaired numerous cars for…read moreme over the past 40+ years. No matter the problem they have the skills and knowledge to repair your vehicle. A copious parts supply channel let's your vehicle get the exact parts needed. Drop your vehicle off at the convenient drop box location with your instructions. Clear concise explanations of their findings give you an assurance of a complete repair. PA inspections, simple oil changes, routine maintenance are all easily accomplished for you at Sawchuck's!

Let me start by saying I do not like adding apps to my phone but I put this Yelp app on my phone…read morejust so I can post this review. The staff was nice. Unfortunately that can't make up for the dishonest act they tried to pull on me. I spent roughly $2,800 to get a new transmission put in my truck and while I had it in there I asked them to do my inspection. And they got back to me a couple days later and they didn't even start the transmission. They called me to tell me that my truck needed a bunch of work in order to pass inspection. They told me my brake system was essentially garbage. They said I needed a new calipers, rotors, brake pads all around the vehicle, and that I needed backing plates on the front. And they wanted to charge me $1,900 to do it. So I told them I would do it myself and bring it in later. Out of all of the things they told me I "needed", The real kicker is that you don't need backing plates to pass inspection. In other words, my truck could have been inspected and passed that day they called me and told me I needed to pay $1,900 in order for my truck to be good enough to pass inspection. I will attach pictures that show you my rotor thickness and my brake pad thickness. Again, these are things they told me I needed to replace. My rotors we're almost new. My front brake pads we're still above 8 mm. A my rear brake pads were just above 5 mm. Which is low. But still passing for inspection. I replaced them anyway. But I could have gone another couple months without replacing them if I wanted to. I realize this could be an isolated incident with one mechanic out of the many that work there. Like I said I've dealt with polite staff members. And they seem knowledgeable. Unfortunately this act was a bit too dishonest to overlook. And to be completely honest, it makes me question whether or not my transmission was done right. How do I know that my transmission was not a small cheap fix but they charged me for the most expensive fix possible? This is something I have to live with now. And it makes me pretty pissed off. Because of that I will not trust ever going there again. In this day and age were you have a bunch of do-it-yourselfers especially with YouTube video showing you how to do everything. The only thing keeping the mechanic industry alive is honesty. I will honestly say I would rather overpay for an honest mechanic then get work done by dishonest a cheap mechanic. But these guys were expensive AND dishonest. it's unfortunate because they do seem like nice people. Especially the lady at the counter. And I have spoken to other people who have had half-decent experiences with them. But in the past week, as I have shared my story with other people. I've also found out there's a lot more people that have had extremely disappointing interactions with them. Calling them, con artists and thieves. I hope this review help someone. My transmission seems to be working fine. And that's the main reason I went there. I will keep you posted if anything happens. The only good thing to come out of this is my transmission came with a 2-year 24000 mile warranty. So luckily if anything does go wrong, I can get it fixed for free in that time frame. But I promise you I am going to another ACDelco dealer and not sawchuk's when that happens. Thank you for reading this.

We been taking are vehicles there for years Gretchen is always so helpful and their attention to…read moredetail and safety are second to none I highly recommend them to anyone who wants good quality work

Horrible...they still have our car after A YEAR!!!! (did…read morenot do the repairs they promised) no communication , ignore our calls ...seems like they just want money Will be calling a lawyer about why our car is still not fixed DONT GO HERE

Jim and the team saved me earlier this week when on a business trip from Harrisonburg VA to Phili I…read morestarted having car troubles. Although it was 4:45 pm and they close at 5, they told me to come on in and they would have a look. They stayed open till I got there, thankfully it was something simple, they fix it right away and got me on my way. I cannot say enough of how professional they are! Thank you Jim's Automotive Repair!

From the owner: When it comes to Auto Repair, Auto Mechanic, Brake Repair, and more, no one compares to Jim's…read moreAutomotive Specialties. With years of combined experience, Jim's Automotive Specialties has worked hard to build the trust of our clients in Pottstown and surrounding areas. Visit our website to learn more or better yet, call us today!

This shop has let me down on countless occasions, but I'll…read moreonly mention the most recent because I can't be bothered with the rest. I'm so easy going because I have 10 years under my belt of running service centers, so I gave them 2 week notice, 1 week notice, for bringing them my truck so they don't feel rushed. Boy did it get thrown back in my face. I don't even feel like getting into most of it. They will make you feel like an annoyance if you have an issue after they fixed something. Their mechanic caused 3 separate issues on my truck after the repair. After diagnosing it all and fixing it myself in the cold with a flashlight, I went in and spoke to the manager for 20 minutes and he ended up apologizing after arguing my case with him which was kind of nice. He said he couldn't offer any sort of refund because I fixed it myself? (I had another shop verify the issues and give me a report before I fixed them). Whatever. I'm easy going. I said call me with a quote for my water pump and help me out with the cost and i'll come back anyway. I don't hold grudges it is what it is. The manager shook my hand and said of course. That was almost 2 weeks ago. No call, no quote. I called last Friday and asked for someone to call me. They said they'll call me back, no call. They will avoid you at all costs and it is very depressing because this shop was so close to my house, and after changing careers I just wanted a shop that I could pay to do all the maintenance on my truck. Shame on you.

I've been going back and forth on if I should write this review. I hate to give negative feedback…read more I've talked with many people and they convincing me it's better to leave this comment to warn others of what happened, so they can be aware and make a decision on whether or not to come here. On May 12th I dropped my car off at Wensels because my head gasket was blown. I live in the apartment complex next to the them so I just walked home. They gave me a call and said it will at least take a week and a half and that is would be between $1500-$2000. I said that's fine. A few weeks go by and I don't hear an update. I called them and they said "We are working on it" More time has passed and I still don't know what's going on with my car. I walk over and they tell me my engine needs to be replaced but they said they will get a used one, and will keep me at the original price they quoted, however it would be on the higher end of my original price quote. I made it clear I only have $2000 saved and that if they can keep it in that price range to go ahead and fix it. Months go by and I leave multiple messages asking for updates. About 4 months from the time I dropped it off until now, I finally get a call back on my voicemail September 3rd telling me my car is done but it's $2732.86. That is about $800 more than they had quoted me. Reviewing the receipt there was charges for things I didn't ask for, like they took off my perfectly good gas cap and exchanged it with a lousy one. Why do that? They didn't even connect the cap to the car but yet this is a charge they charged me for. I let them know that I do not have that money and that I only have $2000 saved. Another week goes by and they called me on September 11 to tell me that I can get my car back at $2000 but there would be no warranty. I figured it wasn't worth fighting over and this has been a mess from the start so I just agreed. Since I was at work I had someone pick up my car up for me. The first thing I noticed when I saw it, it had new scrapes, dings and scratches on the car. Very upsetting. I took it to another car shop to have it checked out since I didn't have a warranty on it. They said the back of the rotors which are metal and the wheel hub (metal) were rubbing creating a horrible sound and was dangerous to drive like that. This is costing more money and more time in a shop. Also, my front headlight was out and windshield wiper fluid tube was cut in half. This is being fixed at another shop because of how careless Wensels was. This whole experience has been a nightmare and I had to cancel many things due to not having my car back.

With pretty much zero waiting I was able to make an appointment and get my transmission fixed and…read moreat a great price. They were very knowledgable and explained exactly what was wrong and what needed to be done in ways i(not a transmission expert) could understand. I'm grateful for their greatdl work and would highly recommend them and use them again.

This place is extremely the worst mechanic place to do any business with. They are $$$$ greedy…read more they are liars and UNPROFESSIONAL. Do not do ANY BUSINESS with them. I paid $4,000 for a transmission that wasn't even done. I dragged my family from West Chester, PA to pick my car up, NO ONE is here, Saturday 8-12hr, been here since 10am, no one picked up their phone. My Lawyer will be calling them first thing Monday morning. ZERRRROOOOOOOO STARS 000000000

My son had an emergency with his truck and R&S was able to fit him in and find the issue straight…read moreaway. Thankfully it was an inexpensive fix and he had his truck back later the same day. Great job.

Worst customer service ever! Do not go here! I would give a…read morezero or negative stars but I cant. Sent my car there 6 weeks ago! I called once a week just to follow up, as I wasn't in a huge rush due to the weather and they never once returned my calls over the entire 6 week period. I finally had to get my car and take elsewhere. I picked up my car after leaving a message the day before to have it ready to pick up. When I got there, they were at lunch and wouldn't even come down to talk to me about what had or hadn't been done. My car was stored outside and was covered in dirt and bird droppings. My previous experience with them wasn't terrible, however repairs were performed without prior approval. Do not go here! Now I have to go somewhere else to have my car worked on In the busiest time of the car show season. if you don't have time to work on my car let me know, so I can take to someone who does have time and won't ignore or lie to me! They had time to prep their race care and go racing on one of the weekends my car was there.

I've been taking my Jeep here for 5+ years. Great, honest mechanic and does timely work at a fair…read moreprice. Highly recommend.

Highly recommend this place. Good honest service with no run arounds and lying. Jim an his team…read morealways take great care of our cars