Matthew fixed my battery and did an amazing reset on my BMW 3 series the guy is amazing no hassel ,…read more he's fast and efficient !! appreciate you Matthew.

Was recommended to this place by my brother. My beat up old 2005 Mercedes was experiencing some…read morepower issues turning off and on. So I came to this place and WOW! I thought it was gonna be a dragged out process (I'm not a car guy) and wait forever for it to be changed. Long story short, we were taken care of by my man Robert. He gave us a temp battery while my old battery would take a week to charge. We came back a week later and he basically told me told us the old battery is dead and useless (it wouldn't hold a charge). When I tell you the process of replacing it and Robert installing it was quick and painless... well that would be an understatement lol so yeah anyways it was such a great feeling knowing my hoopty is running good again. She's still got some life left in her. Thanks again for all your help Robert!

great service, price, and prompt delivery for the last 30+ years that I have been maintaining UPS's…read morefor SCADA and Control Systems

I have know Bob for more than 50 years, he was recommended to me by Manue friend who was a taxi…read moredriver. Bob a has a great knowledge about batteries including the electrical system that covers generator , alternator. He will alway check your battery to make sure of the problem. Warranty and prices are excellent. Keep up the great service and work Bob!

My go to place for last minute used batteries. They also give credit for batteries you bring them…read more I save up all the batteries from my backup battery replacements and go there. There used batteries for cars work great and they have a warranty on them in case you have any issues.

Very disappointing experience with Kem Battery. I called ahead and explained that I have a 2013 BMW…read more750i that needs both batteries replaced. The woman on the phone confirmed they had both batteries and assured me they could install them. I drove 15 miles through Friday traffic, leaving around 2 p.m. and arriving at 3 p.m. Once I got there, an employee told me he didn't have the tools needed to remove the batteries and couldn't do the installation. This was a complete waste of my time and gas. If they couldn't service my vehicle, they should have told me that over the phone instead of confirming they could. I would not recommend relying on their word without double-checking first.

The staff here is so helpful! Every time I've made a phone call, they answer the phone in a…read moreprofessional and courteous manner. They're very helpful in determining if they have a part available, and if they don't, they can order it for you! It will usually arrive the same-day or next-day. They will tell you. The store is kept clean and presentable. I am always greeted by someone when I enter, which is appreciated. Their service is efficient and attentive. I've been coming here consistently for the past month because of my car's maintenance needs. O'Reilly's has come through every single time! I also appreciate that most of the parts I received either have an extended warranty (3 years) or lifetime warranty. That gives me a peace of mind with all of my purchases. I definitely plan on returning to this location - they are so helpful!

Customer service was great. Israel was very helpful and went above and beyond to make sure I was…read moreable to locate what I was looking for.

So happy with them!!! Such fair prices and great customer service…read more Only cost me $35 for a used battery. Places near my home in Venice were $200-300!! A new one there would have been $80. They also include a six month warranty too!!!!! I'm so happy

I bought 2 times batteries from here. Both died after couple days. Their batteries are very bad…read more Don't recommend this place batteries

This store needs A LOT of training on the products they sell and customer service!! I went into the…read morestore today for a few off the shelf items and oil change supplies. I noticed it was a little busy but its the weekend so its expected but the 2 guys that were working looked lost. One of them was trying to work the computer and was getting frustrated, Im assuming he is new. The phone kept ringing and neither one attempted to at least pick it up and put it on hold. The phone rang again, and he finally picked it up....no greeting, no mention of the store name, just Hello!? I think one of the guys name was Marvin, the lead associate....he is something else, he was so rude and argumentative with a customer about a part that he was asking for. I dont claim to know about car parts, but if someone looks like they work on cars Im not going to tell them they are wrong and try to sell them something they aren't asking for. I didnt feel confident that I would be walking out of this store with what I actually needed so I left and went to the San Fernando store. The Sylmar store is really close to home, but i dont think Ill be coming back. The service at San Fernando was so much better and Sofie and Shay were really great and knowledgeable. That store knows about customer service and their products. Its a little further but the service is worth it! O'Reilly Sylmar .... DO BETTER!!

Hi! Five stars for this store in Sylmar ! I attend Mission College and stopped by to Oriellys for…read morewiper blades and Cris the manager was so nice and helpful he offered to install them on my car! Definitely recommend this store for his great service!

Great service by Mr Juan, I recently bought a Honda Insight and while changing the light bolt from…read morethe inside it created a shortage and made my car stop working I honestly thought it was a battery issue since my car kept losing power and battery icon kept popping up, however that was not the case Juan was able to figure out the issue and saved me from replacing the battery which can be pretty pricey. Juan was very honest and fixed my car in a few hours would definitely recommend him to anyone with Hybrid cars.

I needed a new hybrid battery. JUAN was quick to respond,…read moregreat with communication! He came to my work, and would send me updates, on what he was doing with my car. Before I was even off of work, my car was finished and fully powered with a new battery! I really liked how comfortable he made me feel. It was easy to trust him, while I was working. Thanks Juan!!

The box I use to jump my car died about a hour away from home but thankfully I was able to walk a…read moremile on foot. I tried calling the autozone next door and they didn't answer so my bf told me to see if there was an oreilys and it was even closer anyways lol. They answered immediately, let me know they had a few items that were what I was looking for and talked me thru my entire purchase. It can be a little intimidating because if I'm honest I've never willingly gone in an auto store unless my bf drags me in so I'm really thankful I was able to get in and out so fast. The guys even offered to jump me- but they didn't know how far my car was. Above and beyond thank u guys

Answering the got damm phone ! I called and they put me…read morestraight on hold for 10 minutes. I hung up and called back and no answer . I waited 10 minutes and called back again and no answer . Horrible !

BELIEVE THE REVIEWS! Shattered my iPhone 15 screen and…read moreYelped repair shops in my area. I was happy to see so many great reviews with SCV iRepair which was just across town. Called the number at 9am sharp on a Saturday morning and Alan answered the phone on the second ring. Although he had a limited schedule this particular Saturday, he didn't hesitate to accomodate me and quickly offered to meet me at his shop in 30 minutes. I drove over immediately. Upon meeting Alan face-to-face, I found him to be friendly, upbeat, professional and efficient. We chatted as he replaced my screen and I was on my way in under 10 minutes. Phone is now looking great and working perfectly again. So happy to happen across Alan as this level of customer service is truly rare these days AND his pricing was more than reasonable! Highly recommend!

10000000/10 I could not recommend a better place to go. My canon g7x mark II camera broke in half…read moreand I thought she was dead. I was absolutely devastated, I don't know who I am without my camera. And of course the one time of year where I use her the most is during the spooky season, specifically starting in less than a week!! Alan can work MIRACLES. He fixed her and I still can't believe it. He's the greatest and most genuine guy. So ya if you have something that needs fixing or specifically your canon camera go to him!!!!!

I ordered a 12V battery off the website. Bernie called me the next day to make sure that the…read morebattery I ordered was the right one for my car. I was unsure, so he walked me through the entire process. He was able to identify the battery, told me that it was actually still under warranty, and suggested that I try charging it first instead. In total he saved me over $200. Bernie is one of the most honest and honorable persons I have ever done business with. I will definitely be recommending this establishment to anyone in need of hybrid parts.

Bernard didn't send me the battery but he charged my credit card account for instruction without my…read moreauthorization. The instruction was useless without the battery. He never responded to my email so I had to call and guess what he was unprofessional and unfriendly. Order #: order elearnaid-32059 7-17-2017