Horrible Service!! They do not pay attention to detail. First time they screwed up they asked me…read moreinformation about my friend & her account. I told them that they needed to contact her about her own policy. Well the only contact information we have for her is your phone number because you live at the same address.... We had lived at the same address over a year ago.. Plus she had contacted them less than a week prior to change her information because she had just moved and needed to update her renters information... In the meantime I was working on purchasing a home. I contacted them for a quote and when everything went through my mortgage provider helped me confirm my coverage and moved on with my homeowners policy. Shortly after I get a phone call one day saying that all of my policies will be cancelled that day if I didn't pay the full balance due. I was sincerely confused. I had not been contacted ONCE about having any balance due. No letters in the mail. No phone calls and no e-mail saying my automatic payment had missed. They gave me no notice!! Who does that?! Fortunately for me I budget very well and paid them that day, but its absurd to not warn someone that their account is over due and cancel their policy when they were unaware! I cancelled my policy with these people at that time. About two weeks later (After canceling) I FINALLY received my home owners policy information... The reason I didn't get it when I was supposed too.. They sent it to my boy friends address, BOYFRIEND, not married & not living together!!! Common sense would say you send it to my address that I just bought, moved into and asked you to make a change of address in your system!! Long story short they mix up peoples accounts. Luckily mine were friends of mine, but I'm guessing they mix up anyone who may have lived at the same address.. Ridiculous. If you are going to use State Farm use a different agent!!

I have been using Dennis and his crew for over 35 years. No problems. He has always been there for…read moreme. Do yourself a favor, get a policy from Dennis.

We're in the market for a CPA for our small business, someone centrally located to us, who was…read moreapproachable and reasonable. Mark is the CPA and Charlene handles bookkeeping. I met with Mark and Charlene and their friendly demeanor put me right at ease. They were quite personable and had great information to share. The other thing I really appreciated is that they had different options for service, making it so much easier to find the right level of support for a price we could handle.

Charged us $760..they doubled the rate because we filed separate vs. jointly. Talked to 2 other…read moreCPAs and they advised all the info is put into the system up front, and it only takes 15 minutes max to change from filing jointly to separately...so definitely did not warrant a doubling of the rate. Last year we filed separately as well and it cost $500 less! Nothing complex about the taxes either..standard interest mortage..etc. Only difference from last year to this year were a set of stock options that were cashed that were captured in our W2s...so hardly warrants the fee tripling! Shame on me for not asking the fees up front, but he was recommended by a good friend, so didn't think I had to worry about it. That will be the last time I don't do my own homework and the last time I use this company to do my taxes.

They keep my money safe they don't let Noone steal my money they go all out for me they treat their…read morecustomers with respect

The employees are great at this location. They are very fair with the pricing, even as going as far…read moreas giving us a discount. I am happy to pay a professional to render my tax services. Also if I receive any letter, tax related, I just stop in the office and they help rectify the situation. Thank you to everyone who has helped me.

Our taxes were done over a month ago still haven't had any response from the manager nor have I…read morereceived a return or even the beginning to start a return every time I come or call no one speaks enough English to help you I have reached out to management multiple time with no outcome This is a sister location as the Kemper office is under same owner and management

Each year I stress about doing my taxes (and by doing I mean getting my information together to…read moregive to someone else to do). I am always stressed with trying to communicate to an accountant during tax season and usually end up filing late because of not being able to reach them/not knowing they need more information. This was the opposite of my experience this year. I just walked in with no appointment and they took my folder of information. Twice over the next few days they called and asked a few questions and were able to help me figure out what to include and what not to in my answers. Then they were done and all I had to do was e-sign. This was by far the least stressful tax process I have ever experienced. Highly recommend!

This is my first year getting my taxes done by a professional. I'm SO glad I went here! Everyone…read morewas so friendly in the office. Matt has been in the business for years and took great care of me. I was in and out in 30 minutes. Very reasonably priced - $125 after everything was said and done.