If you want to get ripped off take your vehicle to pro automotive and Reddick fl wanted my front…read moreend done and I found out in the end they only did half the service and didn't make it right. Now I have to pay again out the pocket for my parts and get these errors completed For something that they We're paid to do

This Automotive repair shop should not be allowed to say that they are a repair shop. I dropped…read moreoff my vehicle because the warranty on the transmission that they installed broke during warranty period. 6 months they had my vehicle giving me every excuse for why it wasn't being repaired. I definitely showed my ass many times either by phone or in person. As I drove by Pro Automotive today I see my vehicle is in there lot again, I was told that they pickup my vehicle Saturday and yet today is Tuesday, but no one notified me. I stop and question about it, they then told me $1900 was my invoice. So things got pretty bad real quick. Being an ex Navy Udt/Seal I'm not used to backing down, even when 6'6" 320lb (Victor) raised his fists and threatened me, . If he only knew. So in conclusion this is DEFINITELY a Automotive repair shop that you run far away from for any vehicle repair

Rick schedules my Escape in as needed depending on the issue. Recently, I needed a battery and…read morecould not for the life of me remove the old one since Ford now crams them under the windshield wiper cowling. He got my car in the same day and had it completed within a short time frame. The mechanics are professional and I know the issues will be taken care of. I did ask for a heavy duty battery so I don't have to go thru this again any sooner than I have to but was willing to pay extra for that. About 6 month ago I needed all 4 tires. Being between jobs at the time, Rick got 4 new tires for less than 2 Michelins (my preferred brand) would have cost. I can always count on him to educate me so I can make better decisions based on my current situation and doing the job right. Thanks for giving me peace of mind!

searching for a new place for an oil change. I didn't want to go to "an only oil change business"…read moreand I came across Batten Automotive. First impression was that the office and waiting room is immaculate which means pride in their business to me. Just asked for oil change and air inflation of tires. They did not try to take advantage or push further work. They were very busy with job orders but still fit me in. I will go back and would highly recommend Batten to anyone. Happy Customer. Rose B.

Already reviewed this business a couple of years ago and I'm still using their services for oil…read morechanges on all three family vehicles and a lot of mechanical work. Very satisfied with all their work. Never disappointed.

Genuinely a terrible experience asked for replacement cv axle work to be done first time around for…read more1053$ after taxes as that happens turns out there cv axle was "defective" so we had to run back to the shop that we're not local to reason we went in the first place cuz past work on older vehicles when we lived nearby they were good but my brand new car heck no after the defect was claimed "fixed" the sound continued subtle but worse by the coming of months after a visit in January and phone call today ball park of 600-700 nothing could be hashed out so now I'm stuck in a deadly situation because they couldn't do it right the first time the manager is remorseless shows what kinda business owner he is quick to turn a buck but not give a ___ well you know the rest also I'm the first yelp review in years people even use this thing? If they are hopefully they see this and avoid this shop like the plague at least the cv axle issue was handled at the expense of my bearing gee thanks tell the caveman in the shop this ain't the Stone Age and you're going to directly be responsible for demise weather you accept it or not although I'm sure you'd like that!

They did a super job on my 4 wheel alignment. Let me explain why .... The technician did the…read morealignment, drive the car, comes back and says it isn't to his standard. Pops that bad boy back on the rack and tweaks it more. Takes it out and drives it again ... Good to go. Just the fact that he was interested and determined for perfection sold me right there.

We've been bringing three family vehicles to Kelly's Auto for a while and were happy in the past --…read morebut recent experiences have been very disappointing - prompting our first review. We were charged quite a bit for preventative maintenance, and immediately afterward, the steering wheel started shaking -- something that never happened before. When we brought it back, we waited two days with no updates. After a long hold on the phone, we were told they found nothing wrong. Oddly, the A/C felt colder when we picked it up, suggesting a test drive may have just happened. Another vehicle took nearly two weeks just to get in. Once dropped off, they forgot we even brought it in, quoted repairs we didn't ask for, and never called when it was ready -- a recurring issue. The staff is friendly, but communication and reliability have seriously declined. It feels like they're too busy to care, and that's disappointing after being loyal customers for years.

I have been a Patron for as long as I've lived in this area (10+ years). John and his team are…read morehonest and very good at what they do. From tire repairs and oil changes to more complicated mechanical work they always do a great job. The value is tremendous too!

Did a fine job. Was flexible on schedule, performed the work requesteed, didn't try to upsell…read moreme...pricing was good. Facility leaves some to be desired, but it's a garage... Overall good service at a fair price.

Will definitely recommend and use them again! Very kind and helpful. They are willing to explain…read moreeverything going on and give you advice to help in the future. They had my truck in and out and did a great job over all.

Terrible is the best I can describe the service. I had a specific appointment to have my truck…read morelooked at. I brought it in with a relatively minor problem. Sadly, the shop uses appointments like doctors. Where appointments are for patients, but not for the attending physician. So, I waited a couple of days to get the appointment, and had the truck towed in before the specified time. They never called me, I called them, ONLY to be informed, they never got to my vehicle and it would be the next business day it would be looked at. The shop was closed for the weekend, ugh! I waited until later the Monday afternoon, still no call from them. So, I called again. And, got informed they couldn't look at my vehicle until Tuesday because they were short handed. I finally got a call on Tuesday the truck was ready. When I asked about getting a discount due to the truck languishing in their shop for 2 days, (plus the weekend they were not open). They got really pissy with me about me being irritated due to not getting my truck back "sooner". I was charged the full price. No apologies, MY RECOMMENDATION, IS TO TAKE YOUR BUSINESS ELSEWHERE. ITS A SHIT-SHOW for customer service. Please explaine to me in specific language exactly what an APPOINTMENT is for! They were great at excuses but terrible at service. Never use them!

What a great experience, thank you so much! Called to make sure they worked on my type of vehicle,…read morethey did, had it towed and within 24 hours it was fixed at minimal price. Appreciate you!!

Shannon's Foreign Car Service is an outstanding business with QUALITY mechanics. They combine…read morecareful analysis with sound technological skills. Brandon and Shannon are friendly and professional in all aspects. As an out of towner dealing with a transmission issue, they solved my problem expeditiously. They take the time to explain complexities of an issue and how they expertly resolved the problem. A great auto repair shop for people visiting the Villages area!

I was referred to this by Tire Choice on 200 in Ocala however when I called the number the message…read moreI received was "This number is not in service. ". After a few attempts I started looking elsewhere and found an awesome repair facility in Spring Hill called Bills European Autoworks. They work on all European models including Mercedes, Audi, Jaguar, Porsche etc. Let me tell you I am so glad the this car clinic advertises the wrong number or maybe they went out of business but the place I took my Jaguar to was amazing! The people there are incredibly honest and trust-worthy and treat you and your vehicle with the utmost respect! Not a spot of grease or oil got on anywhere on the car much less my interior! Their prices are VERY reasonable. The work was done properly and actually EARLIER than the time it was promised! They did all the paperwork, emailing and phone calls to my extended warranty company as well as sent pics and videos of the repairs needed as required. There was NO back and forth as they completed all the paperwork with required video and pic verification of the scope of work that it needed, parts list and labor charges. A day and a half later they received the authorization from the warranty company to proceed with the repairs. They dotted every "i" and crossed every "t" so the warranty company could make a rapid decision! The work was not only completed ahead of schedule but it was completed excellently! I am going to return to Bill's European Autoworks in Springhillfor even the smallest of service. It's too bad Ocala doesn't have a reputable place like this. I hope this review helps you.

I just took my Mercedes in to check on a small unusual noise it was making randomly. The owner…read morereally listened to me describe everything as best I could, even listening to my suggestions as to where to maybe check. They spent plenty of time checking the car over, taking it for a good road test to try to replicate the noise, which they could not, as I actually expected. After a bit more discussion, I suggested that I continue to drive it to see if whatever they did do maybe fixed the issue or otherwise to let the issue become more pronounced and I'd bring it back in. We agreed that was a good approach and I suggested we just "settle up", but the owner would not take anything from me, claiming they could not find anything wrong with the car so there's no charge. I insisted that at least PLEASE post some sort of "shop charge" for the time and effort spent, but he would not hear of it! I left kind of bewildered, like "what just happened here...?" I would say with business ethics like that, you can be GUARANTEED of not getting ripped off if you take your vehicle here!! It's a good-sized garage, v. comfortable and quiet if you have to wait, but by no means "fancy". But do make an appointment. My wife and I just moved here from W. Palm Bch and let me say this guy reflects very well on Ocala: BRAVO European Car Clinic!!