I'd give a four for customer service. I've had state farm for more than 7 years. I called for a…read morequote. I never signed any documents confirming the quote. they did text me and ask did I wish to move forward with the quote and I replied no. I was still charged and forced to pay for the quote that I told them I didn't want to move forward on. I was told someone would contact me about possible reimbursement and that hasn't happened yet. Be careful asking for quotes cause you just might get forced to pay for insurance you don't want or need.

Would not recommend. Would not do business with them again…read more I was with Wendy for waaaayy longer than I should have been. Mainly because it was easier to stay and State Farm had competitive rates. Service - Non existent. The only conversations that didn't seem like a hassle were those around selling coverage or raising rates. Professionalism - Don't be ridiculous. There don't have that word out in Conyers. Customer Satisfaction - Again, their only interest is charging more and getting off the phone as quickly as possible. Industry Expertise/Knowledge - They will transfer you quicker than they can raise your rates! Too many choices out there. Garbage.

Sam at State Farm was very very helpful. He helped me with mortgage insurance and car insurance and…read moresaved us almost $900 a year. I will recommend State Farm to anyone that I talk to.

Holly Goodman is one of the best in the business! she was able to save us so much on our home AND…read morecar insurance. Her staff were all wonderful and super helpful! Happy we made the switch to Holly Goodman State Farm!

By the far the worst state farm agent I have ever worked with…read more I am writing due to my extreme displeasure dealing with Dana Shivalier. I have been a client with state farm since 2003 and have always enjoyed the excellent customer service and coverage. I have used State Farm in three states for Auto, Home and Renters, never with an issue until now. I have come to learn that each agent is an independent operator, and therefore handles their services independently and by no means does this one agent reflect all of State Farm. In January I received a notice from my apartment community that I did not have renters insurance (which I had purchased through Dana Shivalier). I contacted my agent and asked what had happened because I paid in full for 12 months up front in July, and was informed that they had my address entered incorrectly. No big deal, they changed it, from the same address, just a different apartment number. I am then billed for a 'change of address'. I inform them that I have the binder, which shows my correct address as originally issued in July, but refuse to acknowledge that the error was their fault and demand payment. She informs me that she will get back to me by Friday, but rather than talk with me, cancel my coverage without notice. I find out my coverage is inactive when I receive a notice that my multiline discount has been removed because of an account that is no longer active. I contact a different state farm and they handle the entire process for me. There are many state farm agents, find a different one!

I recently bought a life policy from Dana and her team and everyone was professional plus went the…read moreextra mile to welcome me to the State Farm family. I am excited to grow my insurance portfolio with Dana Shivalier. I would recommend.

Terrible customer service. Once I signed up, I quickly realized I should have been more careful in…read moreselecting my insurance partners. Left in the dust on a claim with absolutely no help from Monica at all. I'd gladly have paid even more to avoid this hassel.

I found Monica Poblete's agency online and I walked in and was given great customer service. They…read moreeven cancelled my old insurance so I wouldn't have to do it. I definitely recommend this office to all my family and friends looking for a better rate.

This agency is wonderful to work with. I was able to get my premiums down substantially from…read moreanother company recently. They are quick to respond after the fact as well if you have come up. You can't go wrong with these guys!

I had called State Farm and spoke with Susan about my homeowners and car insurance that I needed to…read moreget it lowered since I was a one income household. Susan went above and beyond helping me go through my policy to see what I needed and where I could lower my premium .it is good to know that people still care about their customers. Pam Broach

I have worked with the Milner Group for over 10 years. A professional, well run and efficient life…read moreinsurance quoting and producing general agency. Quality and well informed on all of the life insurance needs that I required. I would recommend the Milner Group to any life insurance rookie or old time producer. Service and quoting team are unmatched in quality production and expertise. Dale Ernst CLU, RHU, REBC, LUTCF

I've worked with Milner for a few years now. I've never had any problems. The company is filled…read morewith great people. Don't hesitate to work with them.

The best service with the best prices. We have been using this company for years and always had an…read moreeasy time getting coverage for our cars and rv. We would definitely recommend Atlanta Insurance Mart to anyone who is looking for great customer service and affordability in an area that already has high prices and impersonal contacts.