Only ask for LISA HOGAN. She operates with integrity. I am starting over, so lisa wrote me a policy fir my vehicle appropriate for that vehicle. Now I will be writing all my policies Life, home etc. She has my business and my referrals!!! read more

The staff is amazing and the services provided are great. I am very pleased with the way things are explained to me and the way the office treats their customers. Keep up the good work! read more

The staff is great! Super friendly and responsive. Lejla always helps me with all my insurance needs and is extremely professional. I have been going to this location for years and don't plan on going anywhere else! read more

Run......as fast as you can from this agency. They are horrible! We were referred from a friend to sign up. We signed up with the auto pay. Each month they would deduct from our checking. The first month passed and they did not deduct. I called to find out why and was told we never signed a form. We made sure to do so and they next month passed still no deduction. After getting corrected a second time, they decided to go into our account and withdraw an additional $70. When I called they told us that our policy had changed. What!!!!!!! They can't go into our account and just randomly take out money. I advised them of our 6 month policy and they credited us back. I would never use this agency again. Would never give their info to my worse enemy. read more

Melisa is amazing, and helped me with all of my needs! She listened to all of my questions and concerns, and always made time for me. Truly exceptional customer service! I would highly recommend her as your agent! read more

Be very careful in dealing with this agent. I made a change to my policy which should have been handled immediately and reulted in a much lower monthly bill. However it took them over a month to make the change during which time they pulled money from my account at the old rate. Once the changes were finally made they refused to refund the prior months over charges. When I questioned them with backing details they threatened to cancel my policy. Needless to say I cancelled it myself and chose a new insurance company. read more

Absolutely agree with other reviewer. Make sure you don't sign up with state farm under this guy. I wanted to cancel insurance on a wrecked vehicle, sent in their signed forms multiple times and was still being charged each month. Such a nightmare, staff cannot keep it together. I called yesterday because I am cancelling all my policies with State Farm, receptionist said that I'd have to talk with Ken to do that, he'd call me right back. Still no call. If you want insurance to be more of a nightmare than it already is, go with this guy. read more

I have to agree with the others. I have been a State Farm customer for well over 20 years and have my cars as well as my house insurance with them. I have had multiple agents over the years through attrition. Ken Dean is my latest agent, and the absolute worst I've ever experienced. Despite numerous phone calls to his office for questions on my policies, I have had zero calls returned. I get a voicemail that asks me to leave a message. I do so without any return calls - ever! The very few times I did actually get to speak with a human being, my requests were not followed through. Changes were not made as I instructed on my car policies. This week I contacted the one 800 customer service number for State Farm corporate. As of next week I will have a new agent assigned to me. I have filed a formal complaint with corporate and I hope that something is done. All this guy seems to care about is up-selling you and sending you junk mail. God forbid he actually get off his ass and talk to his customers. read more