1. Ken Rustad - State Farm Insurance Agent

    1. Ken Rustad - State Farm Insurance Agent

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    North Bend, WA

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    Ken Rustad - State Farm Insurance Agent

    2.5 (2 reviews)
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    Updated over 3 months ago

    Services - Ken Rustad - State Farm Insurance Agent

    Homeowner or property

    Car and truck insurance

    Life insurance

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    Carriage Insurance Agency

    Carriage Insurance Agency

    (1 review)

    My wife and I have been homeowner's in Seattle for a few years and I figured it would be a good…read moreidea look into an earthquake insurance policy. After searching the web I found a local agency that had a page for "Earthquake Prevention and Safety". The Carriage Agency lists Earthquake Insurance, Catastrophe Insurance, Safeco Earthquake Insurance and an array of links that might lead you to think they sell earthquake insurance. I reached out over email to get started on my quote. First off the broker told me - "I am sorry but our agency is no longer able to issue an earthquake policy without supporting business (like home/auto insurance)." Fair enough I think maybe they can't bind it independent of a homeowners policy, so I asked her to quote my homeowners and the EQ policy together. My blunt no information response was - "I am not interested in quoting this." Well, that's nice. At the minimum, your website is highly misleading and is the agency stuffing content to troll for business 'they actually are interested in' without actually wanting to meet the needs of potential customers. At worst this broker is just lazy. I've been able to work with a number of other agents who went out of their way to understand my needs. The sad (or good) part about brokers (all brokers, not just insurance) who don't take the time to get to know potential clients is that they don't get any business. In my case, I'm responsible for over 100K worth of insurance spend per year both personally and for business. I buy liability, property, workers comp, B&O, automobile insurance so I'm well worth a smart broker's time. Additionally, since my wife works at a rather large Seattle software company with a big local service providers msg board I can warn others about wasting their time with Carriage. So much for a 51 year legacy of service. Sorry, Chuck.

    Ken Rustad - State Farm Insurance Agent - homeinsurance - Updated July 2026

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