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Kendall & Potter Property Management

2.4 (54 reviews)
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Updated 2 months ago

Services - Kendall & Potter Property Management

Property management

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Review Highlights - Kendall & Potter Property Management

Rita Law and the other staff members were extremely competent, cooperative and professional.

Mentioned in 6 reviews

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House Candy HOME - Kitchen redesign

House Candy HOME

(18 reviews)

Ashley with House Candy far exceeded my expectations when I reached out to her for design help. Not…read moreonly was she very quick getting back to me, she was able to help me work through the best paint colors for my house without even being there. I sent her pictures and told her my vision. She sent me paint samples that arrived next day and I had my colors picked out two days later. If it weren't for her and her expertise I'd still be going down the Pinterest rabbit hole! I can't recommend House Candy Home enough!

Ashley is honestly nothing short of a design genius. I discovered her after she staged a house…read moreacross the street that went from old 1950's rundown carpet and furniture to glittering, gorgeous 2022 "coastal." My house was never right - the layout isn't the greatest and I couldn't figure out what I was doing wrong with design. Ashley came in and identified the issues. She spent time analyzing each room and sent me a summary after we met. She's so good that she will move accessories around herself to get them right - right on the spot instead of leaving it to you to figure out. She literally helped me move heavy furniture because she cares about the end result. I am thrilled with how the house is shaping up now. My house is transformed from slightly off and maybe a little cluttered to stylish now. I was never a fan of the house before but now I think it looks great. I can't thank Ashley enough and HIGHLY recommend her. She is a genius! (And she's also a sweet, kind person.

Deborah Wood-RE/MAX Bayview - Representing the Buyers: 109 Vineyard Court

Deborah Wood-RE/MAX Bayview

(17 reviews)

Deborah Wood was referred to us by another RE/MAX realtor friend of ours…read more From our first meeting we were impressed with her professionalism and her optimism about selling our Scotts Valley CA home. Our goal was to sell our CA home by enough of a margin to afford a larger home outside of California. We first met with Deborah in November, 2020; placed our home on the market February 1, 2021; and ultimately sold our house in mid- to late-February, 2021. In getting the house ready for sale, Deborah prepared us for real-world potential problems and helped us meet various timelines. When a last-minute heavy rainstorm caused a roof leak, Deborah was not fazed and we were still able to go to market on February 1, 2021. While our Scotts Valley home did not sell at or above the asking price, Deborah was still able to negotiate terms with the buyer such that we reached our goal of selling our CA home by enough of a margin to buy outright a larger home outside California. Deborah was at all times professional and responsive to our many calls/emails. If she was going to be unavailable at any time, she provided us with plenty of advance notice. We recommend Deborah Wood as a realtor for anyone considering selling their home.

Deborah is an honest, caring, & professional realtor that has great ethics and is an overall great…read moreperson to work with. I purchased a home she listed and she helped navigate through some very delicate situations with great care for all parties involved. It was an absolute pleasure working with her and am looking forward to working with her in the future!

Bailey Property Management - Walking on the beach right down the street from the vacation rental in Aptos.

Bailey Property Management

(77 reviews)

We just stayed with Bailey Vacation rentals in Rio Del Mar. Their simply the best. Lisa in the…read moreoffice really took care of us. The place was clean and ready. Great location. They have great recommendations on places to eat just really great service.

This has been the worst experience I've had moving into a house in Santa Cruz in my 24 years of…read moreliving in this town. Beware of this company, they do not take care of their tenants, or do their job, which in it's most basic form would be to make sure the house is ready to be moved into on the agreed upon move-in date. I feel like I've been fighting with property management since the day I moved in a month ago, and it will probably take another month of back and forth ridiculous communication before I get all the things I paid $11k for to be done before the agreed upon move-in date. Here is a list of things I've dealt with, I am leaving them here so that others know what to look out for. The entire house was filthy on move in day, had not been professional cleaned for a move-in. It still has not, over a month later, partially due to them not getting communication right with the cleaners they finally sent, partially due to me being busy and out of town and not having the time to deal with it. They did illegally send cleaners into my home without my permission while I was on a trip, and still not clean. The landlord had agreed to moved out a bunch of his old furniture to make space for my stuff, and half of what was agreed upon to get moved was still in the house on Nov 1st. I moved it to the deck, for him to come and get, then told property management to get a tarp to cover it, so it would not get rained on. They never took care of the tarp, so it did rain on the furniture, one night I had to dragged mattresses into the house by myself. I went out and bought a trap the next day and they are now refusing to reimburse me for the tarp. The house was advertised with a hot tub, and it is broken, come to find out it has not been turned on for 2 years, which PM did not know, but the landlord did know. They put in the lease, that if the hot tub breaks down while I'm here they would not replace, but that was based on the fact that it worked to begin with. Then they said they would take $50 off the rent for each month the hot tub is not working, and when it came time to deduct that from rent they said "that is only if we can't get the hot tub working at all." (They are currently trying to get it working - so fingers crossed the can deliver on something they promised up front). The hot tub cover that was left behind, and the condition was disgusting, they said it was ready to use, though it is covered in black mold, slugs, and water is soooo dirty. There has been a dead rat under the house with rat droppings for this entire first month, and the landlord has stuffed old boogie boards on top of it twice, despite my request to take away the boards, which are mostly garbage. They left several large pieces of furniture for me to "deal with" after saying the landlord would be happy to take anything away I did not want to keep. cupboard drawers broken, closet floors need a carpenter to fix random floor boards, shower drain clogged. I am not going to get detailed about everything that has been out of integrity, but I'll close by saying, if you do rent a house from this PM be sure to go there a few days before your move in date and make sure you are getting your moneys worth and that the place is actually ready to move into. I like the house and the location, and I'm a really easy going person and fantastic tenant - worked with Portola PM for 13 years, no issues - so it's really been unfortunate to have this completely unnecessary experience, because it's tainted my view of the house, and left me questioning keeping it. My hope is that I can get everything worked out in my second month here and stay. And hopefully get to a place where I can stop communicating with PM about the house, they have been frustrating and terrible communicators. We shall see.....

Kendall & Potter Property Management - propertymgmt - Updated July 2026

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