Hands down, Dana Rasmussen is the best property manager in the market…read more After working with other property management companies in the past, I can honestly say that nothing compares to the level of excellence, integrity, and care Dana brings to her work. She is in a league of her own. From the very beginning, Dana impressed me with her professionalism and her heart. She is personable, attentive, and deeply committed to doing things the right way. When she took on my property, she handled every detail--from cleaning and repairs to thoughtful recommendations that would help the home stand out in the rental market. Her eye for detail is unmatched, and the transformation of my property showed it. One of the things I appreciate most is Dana's ability to balance everything with grace. She communicates clearly, responds quickly, and makes sure both the homeowner and the tenant feel supported and respected. Her accounting is meticulous, and her spreadsheets are incredibly organized and transparent--something that gave me tremendous peace of mind. What sets Dana apart is not just her skill, but her character. She is honest, proactive, hardworking, and genuinely cares about the people she serves. I trust her completely with my home. If you are looking for a property manager who will take exceptional care of your investment, look no further. Dana is truly the very best--professional, reliable, and absolutely outstanding in every way. I cannot recommend her highly enough.

Had an unfortunate experience during my move-out process after my landlord changed property…read moremanagement companies and Rasmussen took over handling the transition. During a disagreement regarding move-out expectations, I did not feel the communication was handled in a calm or professional manner. Due to the interaction, I felt it was necessary to contact the landlord directly and have a third party involved to help complete the process. I was surprised by the difference in communication style, as previous interactions in other settings had been more composed and professional. I understand move-out situations can involve differing expectations and interests. My hope is simply that all residents are treated with professionalism, respect, and calm communication throughout the process, especially in a small community.

Rented a house in Aptos few years ago from Jim really great experience upper Encino alway right…read morethere to fix any problem very on top it.

I lived in a place with sheriff activity every week. Restraining orders between long term tenants…read moreand the landlord didn't do anything to fix. I also cleaned my place for 4 hours upon move out, including vacuum lines, and he charged me 400 for a cleaning. I wouldn't recommend.

I held off writing this review until I had at least six months of experience with this management…read morecompany. Many of us home owners were hoping for an improvement going from a one person management company to a larger one that appears to have 10 or more people working for them. Sadly I can't say there's been any improvement. Rancor in board meetings is allowed to run rampant with no oversight or attention to allowing members to speak freely without being interrupted and shouted down. This is most certainly the duty of the management company but it gets ignored in most case A lot of the anger in this community against the board and the management company relates to our security system which was paid for with our own HoA dues. We are paying $500 per unit on average which went up with the addition of the new management company entering as they are more costly than our previous. Anyway, Crime such as vehicle break-ins are on the upswing most likely because people walk into this ungated community and see that there is no sign of cameras except for ones that are disabled and unplugged. When we report these things to the HOA and the management company they are ignored. That is until somebody brings it up on a board meeting and then a condescending email is sent out saying essentially "be sure to lock your car doors and windows! If you have any issues to report just go to law-enforcement don't bother us with it". The cameras were dismantled by memebers of the HoA (no fault of DeCamara in this case) 24 cameras that were creating deterrent to criminals trying doors and finding ways to climb into vehicles are now gone or disabled. we have no record of crimes or HoA rule breaking like dumping which is now also on the rise. DeCamara often fails to return mails or communicate in any useful way about meeting times. Meetings went from being on a regular day each month to being scattered all over the place. it's almost impossible to realign the dayplanner and move one's own schedule to be able to attend these meetings. Construction is constantly underway and I will say that DeCamara has not done anything to impede that process but it was already in motion when they took over. Why construction? The buildings were erected in the 1980s so they are now 40 years old and parts of them are falling apart in certain areas. As homeowners we have to pay assessments to get these things fixed. But I do blame decamera for is these fees are not delineated on the statements or the invoices. Due dates are not specified either. One day you just get a bill with a giant past due notice and a threat to take a lien out against your home for your delinquency. There needs to be a line item for assessments and another for standard HOA fees. Of course our HOA fees go up every year about 20% too and none of this is communicated on the statements. so we are left to try to figure things out using the Facebook group and talking to each other in person I have had to move all of the communications from the previous management company into an AI service called notebookLM by Google so that I can ask you questions when this kind of confusion comes up. Biggest problems: meeting oversight communication. I have under condo here for over 12 years and thought I would be here through my retirement. Having seen the writing on the wall these last six months I have sold my condo here and I'm moving away for a while. I will definitely not be coming back to Baywood at Northshore with this current HOA membership and this management company in place.

We have been living in our home and working with Al and his team for the past 21 years and they…read morehave always shown my husband and I a great deal of respect. De Camara Management listens closely to our concerns and are experts in their field. If you and your association haven't been working with De Camara Management, you are just working too hard. Give them a call for any and all of your future HOMEOWNERS Association needs.

We just stayed with Bailey Vacation rentals in Rio Del Mar. Their simply the best. Lisa in the…read moreoffice really took care of us. The place was clean and ready. Great location. They have great recommendations on places to eat just really great service.

I can't tell you how every time I go into the burger barn on the corner of Forest and Winchester to…read morehave either breakfast or lunch how I thoroughly enjoy it. Always greeted by super nice people. The food is great quickly served and delicious and extremely reasonable. I hope it's there forever.

Do NOT DO BUSINESS WITH I tried for sometime to rent a…read morewarehouse at 54 Old Pueblo Rd from them. I noticed the place has been available for over 6 months with no movement. I contacted Allen property and Taylor Cohan. Taylor is the most lethargic, unmotivated property agent I have ever met. After playing phone tag and him approving the use I needed it for, we agreed to a time to view the warehouse. The guy showed up late looking like he just came off a bender and didn't bring the keys, genius. So I chased him down to meet the next day and he was late again but called. I viewed the warehouse and we decided to move forward. I had told Taylor my credit score was low but I could provide stellar rental references and pay the first year in advance. Taylor said that would work and he would present this to the owner and see what we could work out. So my rental reference sent a reference to Taylor. I also sent a profit loss statement, a personal letter describing my situation. This is the first time using Taylor's email so I was looking for confirmation that he received my personal information? I send him a text on a Friday to see if he received. Most professional managers will acknowledge your very personal emails with a response, not him. So my text went ignored. On Monday I texted again to see if he received, once again crickets no response, very amateur. Then I called Allen Properties and asked for Steve Allen the owner, I left him a voicemail about Taylor's incompetence. A woman named Felicia called me back and apologized for Taylor's incompetence, almost like its a regular thing. I told Felicia I had sent personal document to Taylor and he hasn't told me he received them. Felicia then told me that she would present my info and that I'd pay a year in advance for the warehouse to the owner to the owner. Taylor and Felicia called me back together and told me the owner denied rent for the warehouse a year in advance and denied my references that were excellent. I get screwed because Taylor sucks at his job and the owner of the warehouse gets screwed because Taylor sucks at his job, and Allen properties gets this bad review because Taylor sucks at his job. Steve Allen I was told was in the loop the whole way on this? Nice work Steve good company ethics.

Allen Property Group runs a handful of small coastal hotels, including the Venetian in Capitola and…read morethe Rio Sands in Aptos. We travel to that area about once a month, sometimes more. Our long term plan is to actually purchase a home in Aptos when our kids graduate high school, so we make a point to try to be involved in the community we plan on relocating to. That said we recently had a very awful stay at the Rio Sands and it led to a pretty unpleasant and unprofessional interaction with Steve Allen. I brought my family to one of his hotels and we ended up with no heat or plumbing. The staff at the hotel was entirely unhelpful so we reached out to Steve. He ignored all calls and emails and was unresponsive. Apparently he thinks it's perfectly fine for families to stay at his hotels and not provide them with plumbing or heat in the winter. Interesting way to do business but ok. While most of our interactions in the area have been wonderful, and we've met some really wonderful and kind community leaders and business owners, there is always a random "bad apple" that preys on tourists and it seems like the hospitality branch of Allen Property Group does just that. We obviously won't be spending our money at any of their hotels and will be sure to steer clear of their real estate side when we purchase our home in Aptos.

Gabby and the staff are wonderful ! They are professional, personable and extremely flexible; the…read moreanswer to any vacation planning.

I inherited a property that was managed by Ken Hagen of Cheshire Rio Property Management. The…read moretenants had been there for a lengthy period. While I expected wear and tear, I wasn't prepared for the destruction of my home. The yard in the front and back was overgrown, wood deck rotted, interior gate painted yellow, fence destroyed and that is just the exterior! Inside, the unit was filthy. Bathroom shower head was hanging from wall, sheet rock torn off walls, front door dented, hardware off doors, fixtures rusted, the list goes on. When I asked how often the unit had been inspected, the response was that Cheshire "tried" to inspect it every year. There is no way that the unit was properly managed. The basic service that Cheshire provided was that they took the rental income, subtracted their fees and sent a check to me for the remaining balance. After consulting with three building contractors, I have been advised that it will cost at least $100,000.00 to prepare the unit for rental. If you care about your property don't engage with these folks!

Great property manager !! Conscientious,dedicated,…read moreknowledgeable! Pleasant, honest, hardworking!

I rented with Sharp Properties for 3 years in Capitola. We had a few issues with the old place and…read morethe neighbors over time and she was always there to help solve problems. She has the best interest for the owners as well as the tenants. An expert in her field and professional at all times. I recommend Sharp to everyone! This is a business you can trust.

Distinct Property Management feels like real white glove service at a very reasonable price. I've…read moreworked with 3 different property managers for my other properties and Nora and her team are by far the best. A lot of property management companies in my area are pretty well known and manage A LOT of properties in my area. However, when I read their reviews on Yelp, their service sounds terrible! They seem to overcharge home owners for poor services and rely only on brand name to get business. In contrast, Distinct Property Management felt like a breath of fresh air. After reading Distinct's solid reviews and after having an in depth conversation with Nora, I decided to take the leap. I'm so glad I did! Nora, Stacy, and her team are very professional and respond quickly whenever you have a question or need them! My tenant rental situation was quite challenging and this is why I hired a property manager. Nora was ready, prepared, and used her experience and expertise to manage the entire situation. It really took a weight off my shoulders. I'm very confident that few property managers would have been able to deal with this difficult situation. On top of handling the typical rental property operations (eg. maintenance, rental payments, etc), Nora adds a TON of value when things get hairy and complex! She was able to effectively handle aggressive neighbors/HOA and disruptive tenants. Upon move out, she did a comprehensive walk through with photos and gave me everything I needed to get the unit back to new. In a couple situations, I was out of the country and could not get to the unit. This required Nora's help, which was above and beyond our initial property management agreement. Nora gladly did an inspection highlighting issues where the building was not correctly painted and also let me borrow one of her lock boxes for several weeks so that I could send providers to the unit without me being there. She lent me her lockbox even after we were no longer working together and the tenants had already vacated. This kind of service is like no other! Distinct is just AWESOME! I look forward to working with Distinct and Nora once the unit is ready for rent again. I wholly recommend Distinct Property Management to my friends, family, and anyone who looking for someone to manage their property.

Excellent service and problem solving. The team took great care of our property and got a great…read moretenant! Can recommend to the max!

I am a tenant at a property being managed by SRE. Greg and the team have been great to work with…read more They are very responsive to repairs and always find ways to work around my schedule.They were particularly helpful during an incident when the sewer backed up into the shower. They had someone over (on a weekend) immediately and even made sure it was sanitized after for our young kids. Great experience working with them.

Edit: Greg reached out to address the situation. 5*…read more Just setup and appt to see a house in Los Altos. Ruben was late which is ok, but showed me attitude over text like it was my fault. (Note: I'll change this review to 5* if the firm acknowledges their behavior)

We worked with Scott to find the forest cottage of our dreams! He was incredibly patient,…read moreknowledgeable, and flexible as we worked through multiple iterations of what we were looking for. Initially, we were looking for land to build a tiny home. After more research and discussions with Scott, we realized a small cottage on land would be a better fit. This entire process took 18 months of my husband and I evolving our thinking as we learned more. Scott was an integral resource throughout the process and very understanding. Ultimately, he flagged a property for us one Friday morning and it was a perfect fit from location to price to vibes! We had an offer in within days and Scott continued to be an excellent explainer and advocate for us. We also appreciated how organized and professional Scott was as the house buying process is such a blur of paperwork. We couldn't have done this without him and are so grateful to have him as our real estate agent! We would (and already have) recommended him to our family and friends!!

I'm glad I found Scott for my property manager. He is organized, attentive, friendly and…read moreprofessional.