Subject: Request for Resolution Regarding Service Issue…read more Good evening, I visited your business today at approximately 4:45 PM. While in line, I spoke with an employee because your card service was not working. That issue was eventually resolved, and I explained that I primarily needed to use the vacuum. I was told I needed to purchase a car wash in order to access the vacuums, so I paid for the wash with that understanding. After completing the car wash, I discovered that the vacuums were not working. I notified one of your employees, who told me they needed to reboot and would be back on shortly. I waited patiently for about 10 minutes, but the vacuums never came back online. When I asked again, I was told to continue waiting. Eventually, another employee informed me that the vacuums would not be coming back on at all. At that point, I requested a voucher or some form of credit since I had paid for a service I did not need, solely to access the vacuums. I explained that I urgently needed the vacuum to clean a spill in my car upholstery to prevent staining. Instead of assistance, I was told to go to another location and "look it up" myself, despite not being familiar with the area. I was also told that the other location might already be closed. To make matters worse, I was later told that the vacuums are actually free, which directly contradicted the information I was given by your staff. When I pointed this out, I was told the employee who misinformed me was new and "doesn't matter." However, he represents your business, and the information he provided influenced my decision to pay for a car wash I did not need. This experience left me not only without the service I required but also feeling misled, disrespected, and out of money. Many other customers were also frustrated by the lack of transparency. I am simply asking for what is fair: a voucher or credit so I can return and receive the full service I paid for. Thank you for your time and attention. I look forward to your response and resolution.

I got the basic $7 car wash. There was no line. There was an employee out there to do my card for…read moreme. In and out quick. They had a lot of vacuums, but I didn't have time to use those. For $7 and a spot free rise it was just what I needed. I'll be back!

Attached to JiffyLube on 32nd St near the airport. This location is convenient especially for…read moretravelers removing dust from vehicles parked in airport long term parking. Prices are reasonable and service is great. We ordered a deluxe car wash. We were not disappointed. We will return.

Well the front and sides of truck are clean. I guess the "Ultimate " doesn't include the back.read more

We recently moved from Beaufort, South Carolina and after the move to Yuma, a few days in the fires…read morebegan deflating slowly so I figured we had a slow leak. Problem was we couldn't find the problem area. I wasn't sure if discount could work on an enclosed trailer tire and he said he could and to just bring it right over. We had some things to do at Best Buy and dropped the trailer off. The service was fairly quick and took about an hour or so. We picked it up at no charge. We also bought tires from the discount location in S.C. before we left so I'm not sure if that helped but regardless we will be back to this location and def recommend

Employee charged at me when I waited in the wrong area for air check…read more The sign only said to scan to check in. I waited at that sign for a while and started to think "the sign does not say 'wait here' or 'stop' so therefore I pulled behind the car getting the air checked. The employee made the automatic assumption that I was simply behind the other car because of some other reason than the sign not specifically saying "wait here". He told me very violently if I could wait behind the sign and because of the way he said it I told him the sign does NOT say "wait here" or "stop". He said "I can't have you blocking the bays" and I continued to say "the sign should say 'wait here' or 'stop' and he was just like "yeah okay". I was implying that I did not come behind the other car because im a rude bitch that can not wait. But he was treating me like that so I was explaining that there was no way in hell that I knew to wait there. All the sign says is "scan to check in" it does NOT SAY "WAIT HERE". IT does not say it I was there for a while assuming I wait there but when the while went for a long time I decided that maybe I am doing the wrong thing. The sign does not say "wait here" or "stop" customers do NOT specifically know to actually wait there, its only a GUESS to us. And when I told him this, his attitude and the way he spoke to me did NOT change. if your going to CHARGE AT customers that dont wait behind the ambiguous sign by making the correct guess then maybe you should have the sign say "wait here" or "stop" instead of expecting customers to read minds and then getting mad when they dont read minds correctly. He did not at all understand from anyone else's perspective than his own. And even if the sign said "wait here" or "stop" he STILL should not have CHARGED AT MY CAR and spoke to me in an aggressive manner that sounded like he was going to start a fight with me for making a mistake. Whomever was working there yesterday for the air check needs to not treat customers in such a way that is so rude the customer thinks the employee is trying to start a fight. If your employees are going to possibly take it so personally when customers do not wait in the correct area for an air check then this location definitely needs to add to the sign "wait here" or "stop" not just "check in" . Either fire the employee or put the correct words on the sign so that this guy doesn't try to start fights. He literally, his tone and body language was very aggressive and no one should be experiencing that just because of making a misunderstooding, yet its not my fault the sign is completely and totally missing what the aircheck employee is assuming the customer will just magically know. No one told me to wait there or stop, the sign did not specify it at all. Did I really make a mistake or is this location in need of proper communication skills training? Because after I drive to the wrong area, he tells me to go to the sign, I say "it did not say wait there" then he says "you can't block my bays" which is totally understandable and agreeable but I also informed him that "the sign should say "wait here" and he still did not make the connection. The connection he should have made is that after he said "I can't cars blocking the bay" thats even more validity to having the sign say "wait here" - you know so that customers are actually told in the first place to wait there instead of getting charged and yelled at when they dont. His body language was very AGRESSIVE when he CHARGED at my car like he was going to start a fight which clearly signifys he's operating from his amygdala not his pre-frontal cortex which could have been activated by the heat, so either theres something wrong with this employee or the management should not be having them do air checks like the other discount tire about 15 min from this one due to excussive heat. They should be in the shade and given proper hydration maybe to avoid this. Needless to say I left this location because of his attitude.

The bays are quite well kept, the equipment is in good repair, and it's good value for the money…read more It's one of the better wand carwashes in Yuma.

Took new Accord to Magic Mist after touchless wash. Noticed chips on hood. Spoke with manager he…read morestated did not happen at wash. There was no damage on hood before the wash. Something in the wash cycle damaged the hood. Manager was sarcastic with our son who was confused on how to deal with the situation. Go somewhere else. Do not trust the old equipment at this wash.

Oasis on 32nd by circle k is by far the best car wash I've ever been too. I got the top premier…read morewash package and it is unbelievably the best. I tried the car wash across the street and it doesn't compare. I don't know if it's the equipment but whatever it is it works great. People haven't discovered it yet so there is never a line.

Good car wash! So nice to have vacuum and fresh rags to dry the car. Next season we will subscribe…read moreagain for the winter.

I had a great experience with BMF Garage. Brent worked on my 2010 MINI Cooper S and took care of…read moreseveral major issues, including timing components, oil leaks, and other repairs. From start to finish, Brent was professional, honest, and easy to work with. He specializes in MINI Coopers, which really shows in the quality of his work and attention to detail. He took the time to properly diagnose the problem (including investigating a timing chain noise) and explained everything clearly before doing the work. The repairs were done right, and the car now runs smooth with no more issues. Pricing was fair, turnaround time was solid, and you can tell Brent really cares about doing quality work instead of just rushing through jobs. If you're looking for a reliable shop that knows what they're doing--especially with more complex repairs--I definitely recommend BMF Garage. 5 Stars!

​There should be a 10 star rating! Brent is amazing! I cant say enough about his knowledge and…read moreexperience. Brent's communication abilities were outstanding. He even sent a map and estimated time of arrival. He came to my rescue finding several things that needed correcting on my truck. (I wouldn't have had a clue) Especially the burnt wires under my truck. He accomplished everything proffessionally, with explanations so I knew what had happened and the fix. Brent made the most of his time working on my truck.​ Brent is an A+++ mechanic. My money was very well spent. Very fair pricing for the work he accomplished. I'm so grateful I called him. Thanks tons Brent!!

Literally the Best!!!…read more I had gotten a small nail in a tire while traveling through the desert and Yuma Tire saw me immediately and fixed it. Awesome service and awesome staff. Totally highly recommend.

This place looks a little shaky on the outside but don't let it fool you and judge a book by it's…read morecover here. They are reasonably priced, and do quality work quickly. CASH ONLY they don't take credit/debit cards. They deal in used tires but they will mount and balance a new tire if you bring it in

every single thing was repaired well and in good time. All employees and the owner, Laura are…read moreprofessional and attentive. I will definitely recommend them to anyone needing auto repair

We needed the back bumper replaced. My husband backed into a large rock and damaged it. We are so…read morepleased with Yuma Auto Rebuilders. Mireya was so helpful. She took very good care of us. She worked with our insurance company as well. We would recommend Yuma Auto Rebuilders.