Never had any issues with the doctor himself so maybe still go. If you can get around the attitude…read moreof the girl MAYRA who works the desk. Maybe she should consider not hanging up on patients when she doesn't have the correct answer, and maybe she shouldn't be racialand call them a Karen when they ask for her name because of her rudeness . I guess since I'm white I have to be a Karen to want information on someone who treated a patient horribly

I have been going to Dr. Mingrone for years. He is an excellent doctor, very attentive and…read morepersonable.

Been going there for 3 years. Very pleasant staff. Have been very happy with exams and glasses…read more Recomended highly.

I have been going to Veo Vision since 2014. Great team and great service. It is great to have…read morestrong local businesses.

Started tele-exam which was canceled and referred to an ophthalmologist…read more BUT overall staff was very friendly and they have a wide selection of frames.

I popped in here for an eyeglass repair (did not purchase glasses here) and the wonderful woman up…read morefront helped get me a new screw in less than 10 minutes. They also allowed me to use their restroom and when I came out to pay, there was no charge. They are so unbelievably kind when they did not have to. I'll be returning here and so should you!

I ordered glasses in April! It's May , I never got my 400 dollar eyeglasses and they refused to…read morerefund my money. To be fair, they are putting a rush on it now and I should get them soon hopefully.

Unprofessional stuff ! Order my contacts twice they have charged me but not placed the order…read more Receptionist are rude and disrespectful. Specially, the black skinny with big glasses with a disgusting attitude.

Dr Scanlon is the most amazing eye doctor ever!!! She provides 5-star service. She is kind,…read more patient, friendly, and very knowledgeable.. That is why i have been seeing her for about 9-10 years, maybe more... BUT to get to Dr Scanlon you have to get passed the trolls. The customer service in the front of the vision center is some of the worst I've ever experienced. I'm surprised these women still have jobs here with the way they treat and talk to people. Rude, short, snippy. They act as if you are bothering them. Whenever you walk in, most times you are made to wait a minute or so before you are acknowledged or helped, even when there is no one else there. Standing there is awkward. One of the trolls is worse then the others, but the others seem to follow suit when she is there. And on this last visit I noticed cleaning practices slacking. I watched the main troll put dirty glasses that people tried on right back on the display without cleaning them. How unsanitary... I decided to get glasses elsewhere. I'll be back in a year or two for Dr Scanlon, but if she wasn't so amazing I would never recommend this place. My advice, Just get your exam and then run far away from this place...

I saw Dr. Laura Scanlon for a severe issue with my left eye (after my 3 month old accidentally…read morescratched my eye!) My vision was severely impaired in my left eye and I was fearful that I was going to be blind in it. She was able to reverse the pain and vision loss that I had with proper medication and treatment. She is extremely professional and very kind, understanding and gives quality care. I feel like it's not that easy to find that these days everyone Dr. seems like they're in a rush and don't really give you the time of day. Thank you Dr. Scanlon!

the exam was great. getting fitted for the glasses was an aweful experience. I spent more money on…read moreframes than I usually do and I have been back 5 times because they kept ordering the wrong lenses. While ordering my glasses. The gentleman was talking to his family and not concentrating on patients. I have gone back five times , this last time it wasn't even fixed. The Manager never came out of the office and I ended up leaving without any correction to my bifocals. I would not recommend this office at all. I have always been at an office where they sit you down when glasses come in to make sure that they fit properly and that the new prescriptions are correct. I was handed them , I found the error at home and than after the 2nd and 3rd time in the office because I checked myself sitting at one of their desks. The manager did give me a credit and also found out they never used my 2nd insurance which saved me over 200$ after he found error. Very disappointed in this office, I would question whether to even use the company again. I definitely would not come back to this office.

My prescription eye glasses lost a nose piece so I had to bring them in for a repair…read more Fortunately I hit it right and there were no other customers there so I was able to have the glasses repaired immediately while I waited. I recently told a friend to check out myeyedr. because they have various locations with optometrists and a nice selection of frames. All in one spot.

The staff who work at the(Westville) New Haven CT location are incompetent. I scheduled an…read moreappointment 2 months out because thats what was available. I was told i would receive a confirmation call the day before with the cost for my eye exam. I called them the morning of since i hadn't received a call. I spoke to Ruth Ann who scheduled my appointment in person, she tells me "im sorry, i dont know what happened". I reschedule the appointment over the phone with Ruth Ann, I stated my concern about the appointment she didn't schedule correctly while I was in front of her. She asked if i wanted to schedule with someone else, and i said "i just want my appointment scheduled correctly". So here it is 2 days before the appointment and i get a confirmation call from Andrew confirming the date and time which was 9 a.m. Then i get a confirmation text saying my appointment is at 10 a.m. When i called and spoke to Andrew all he could say is "there is someone else who has been in the 9 o'clock time slot". No shit because you guys dont know how to do your jobs properly. I cant speak for the doctors there, but the front staff needs work on how to schedule properly. This complaint is not speaking about the tech who assits with the glasses, shes amazing.

If I could give them 1/1,000,000 of a star it would be generous. I have treated my glasses so…read morecarefully - always gentle, keep them in the case - and two frames from them broke in just over two years. Because the arm came loose from the frames in both pairs they can't be repaired. It's not that the screw fell out; there's not enough or strong enough glue to hold the arm to the frame (see photo). Fortunately, I bought the warrantee, but that was only good for the first pair. The second pair - well, too bad - comes out of my pocket. I have Husky insurance. Most of us on Husky are very poor. Like me, for instance. "Let's see.....do I eat and buy a bus ticket, or do I pay for new glasses?" STAY AWAY! /end rant

I recently gave Walmart vision center in Branford a bad review but then I got in touch with the…read moremanager Steven who did the right thing and made me a happy customer. He took into consideration my special circumstances and went against their "policy" and made an exception for my claim. Thank you Steven. It's good to see a big corp can still take care of you like a small company

Went to walmart optical to pick up my glasses today at 1:00pm and they were closed! So annoying…read morebecause I don't live in that area and the were supposed to be open! Terrible. I spent over $600.00 to fill my own frames here and I will NEVER do it again at Walmart!