buyer beware !!!!!…read more way- overpriced mis-diagnosis could cost you than needed my fix was 5% of what they told me never going back ****

There repairs do not get fixed on time. They are callous to the fact it's causing the customer loss…read moreof income without transportation. They are blatantly sexist, demeaning and discrimatory toward women as if they can't stand to explain things to you, will not make eye contact with you, and seem to have an utter disdain for you to be in their waiting room. Did not have the courtesy to tell me in person when I was paying them my car would not be ready that day as promised. Instead, when I left the building they called a relative and told them. I did not find out I did not have a car for the weekend until 3:30pm that afternoon when I called to make arrangements for pickup that my car would not be worked on until Monday. This left me without a way to work for 4 more days as it was a holiday weekend. Very, very inconsiderate and they gave or offered no explanation as to why the car was not repaired by the Thursday deadline. They people have no ethics.

I have always went to Terry for tires. He always takes care of me. I have had a couple of hiccups…read morealong the way with guys forgetting to do things like rotate tires when rebalancing them, or forget to reprogram the tire positions during the rotation. Other than that, I have always been treated fairly and have been satisfied with pricing and service.

I love Plaza Tire and Terry's way of doing business. He is fair and always trying to do the right…read morething. He loves his customers, at least the respectful ones that know how difficult it is dealing with customers and cars and trying to make unhappy people happy. Kudos to Terry and his team. He has my business for life!

I'm a Dobbs fan and customer, military background and appreciate good customer service. Ian, Ahmed…read moreand Ben were great! Justin needs to stay back in his office, not a good face for the company and needs some customer service coaching. This review was supposed to be for the Dobbs on Vogel road.

Went to get tire dismounted from cracked rim and remounted to new rim After road trip. After…read morewaiting for 20 minutes and the phone ringing back to back while I was waiting got told they couldn't mount my rim just by looking at tire didn't even bring it in the shop. Discount tire in Texas has done this exact service multiple times But my friend here in Arnold recommended them. The Other customers behind me were notably annoyed with the wait. They definitely need to add more employees to the front desk. The last sentence spoken to me was "sorry buddy we can't mount your tire to the rim" Haven't been called "buddy" in years. In my opinion there's better options like sir or mam.

I can't even get these people to answer their phone. Constantly going to voice mail. That would be…read morenice but no one returns the voice mails either. Tried setting the appointment online - also a big fail. How does a business stay operational when the staff running the place won't even call customers back? I found no issue locating a different tire company in the area that happily matched their price, set an appointment like it was childs play and just earned themselves a new long time client as I just can't justify ever giving Telle Tire any business in the future.

First time going and everyone was very helpful. I had a bit of an odd request as i just wanted to…read morerecover and evac A/C and then go back for an evac and recharge. Set me up two appts and the costs were reasonable and done quickly. Everything performed as requested and everyone was friendly.

My wife just took her Lexus, with multiple issues, to this location and even though the bill was…read more$1600, everything was fixed and she was very happy. That makes me very happy. The service was fast and the mechanic was knowledgeable. Let me say a few words to people who gave one star reviews: everyone has an off day, all issues vary, and if you have been a customer for years, should you not give them some credit? You have one bad experience and then you ruin their ratings with one star. Shame on you. I always give everyone enough chances to give me enough information to make my reviews accurate and fair. My advice is to calm down and think before you make a decision that can be potentially harmful to a business that is really trying to do a good job.

Fast quality service kind and very respectful I highly recommend this place Reasonably pricedread more

I had a very disappointing experience at Tire Choice on Richardson Road. The staff did not seem…read morehonest or straightforward with me, and I found their behavior to be rude and dismissive. On top of that, I felt the pricing was inflated and not transparent. I cannot recommend this place if you value honesty and fair treatment as a customer.

This place is a joke. My mom bought 2 tires here and they charged for the road warranty. She got a…read morenail in her tire and got stuck on the highway. We took the tire in ,they said they didn't have that tire in stock but would try to find 1. That was Saturday. We waited till Tuesday. They said they hadn't found one yet. We waited . They said they would call when they found 1. It was Friday I called the manager said they didn't find 1 and my Mom would be fine driving on the spare. She is 85, I don't think so. I have never been treated like that by a tire place. They usually either find a tire to replace it or give you money off another tire. We will never buy tires here again. I suggest you don't either. It was terrible.

So Todays event with Chad today on the phone who works in the Claims Department continues to curse…read morepeople out over the phone and do know how to talk to people refuses to listen to why the reviews keep coming up a service was done my water Pump went out in my 80k vehicle on top of your manager on duty who climbed in my sunroof to unlock my car door you left my vehicle outside you didnt do a diagnostic their no paperwork for it so why did it get towed back there? I have no idea this was targeted by the manager cars dont get broken into at firestone before they started putting every car inside and leaving the lights on to the building that was not procedure until now in 5yrs of service in this company not one of my car never been broken into but as Chad said over the phone we are not liable for the damages that happen in your company

Firestone in Arnold MO. took my car in for manitory emmissions test and when i got it back all my…read morebrake lights were on. either its a massive coincidence or they damaged my brakes. i brought it back and took zero accountability and charged me full price for the repairs and tried to up sell me tires yet again. it you break something be responsible and repair it. do not advise.

Had my car fixed days faster than expected. Didn't try to upsell anything even though I know it…read moreneeds more work. Seemed understanding about my budget and even removed the horrible tow sticker from my window!!!

Come to Telle over Dobs any day of the week…read more Came to Dobs with a replacement rim to replace my cracked rim from my road trip from Texas Was quoted $50 to transfer the tire.Was greeted with "buddy" instead of sir. And then they couldn't even mount my tire. The front desk was full of people waiting to get seen. Came to Telle and was greeted with a good afternoon sir and 2 people at the front desk. Super friendly and respectful and owned by same people for over 20 years. If I lived in Arnold I would come back here any day of the week. Cheers from Texas. -Michael