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    Kennedy's Creative Awards

    4.5 (2 reviews)

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    2 years ago

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    Brogan's Awards & Sportswear

    Brogan's Awards & Sportswear

    2.2(13 reviews)
    1.6 mi

    If I could do negative stars... I would!…read more DO NOT DO BUSINESS HERE! I went in, they told me they were the #1 choice for letterman jackets. This is not the case! People avoid this guy like the plague because he's incredibly rude. They don't even have a way to do embroidering or sewing patches on the jackets! I found out the same day I bought them that they are not the choice provider anymore and returned the jackets less than 6 hours later. The poor kid who just started there took the jackets back and then I got a call from the owner... He was unnecessarily aggressive right off the bat, and said he would call the school then call me back. He never did. We followed up, still no return call. I finally catch the guy at the store and he's again, super aggressive right away. I proposed we use the money I spent on the track team so at least it's put to good use... he said NO! I told him I would be posting about this experience and he said "Go right ahead, makes no difference to me!" So as it stands he has my money and the jackets... DO NOT BUY FROM THIS GUY! UPDATE - I got the jackets, owner is still a jerk, will never use them again!

    I was looking to purchase a letterman's jacket and was told via an online group that they thought…read moreBrogan's sold them. I went into the store and they told me they sold the official WTHS jackets but they only had 3 left. My child and her friends were all seeking them so I bought all 3 of them for $716. When I got home I learned from the kids that this was NOT the WTHS jacket. I brought all 3 of them back to the store (unworn/still in plastic) the next morning. I had the jackets for approximately 10 hours. When I tried to return them, they told me all sales are final. I left the jackets there and asked the owner to give me a call. I called the school and they confirmed they don't use Brogan's anymore and they use Jostens now. I relayed that information to the owner who stood firm on his no return policy. I pleaded with him stating that I understood the policy but the items were misrepresented and I only purchased them because they confirmed at the time of purchase that they were the official letterman jacket and they were NOT. He still refused to return. I asked if I could use the $600 towards other merchandise in the store and he refused. He was rude the entire time and did not care that his staff gave me false information to persuade my purchase. At one point he said "I'm not returning them! These jackets are 20 years old!" Which is precisely my point - they're not the jacket that Warren uses anymore. Terrible customer service and experience with no ownership or solution offered. I have 3 letterman jackets I can't use and I am out $716. I even asked if I could use the money to buy the track team shirts and he refused. This is not a business who cares about our community or a positive customer experience.

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    Brogan's Awards & Sportswear
    Brogan's Awards & Sportswear - Custom Trophies

    Custom Trophies

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    Awards & Engraving

    Awards & Engraving

    3.4(9 reviews)
    7.6 mi

    Under New Ownership! Dont let the past reviews turn you around!…read more I came in with a very last-minute engraving request for my boyfriend's going-away paddle gift, and he absolutely came through for me. He didn't have to take it on, but he fit me in and got it done within an hour, which completely blew me away. The customer service was amazing -- kind, understanding, and you could tell he genuinely cared about helping me make the gift special. The engraving itself came out awesome! So grateful for the help. I'll definitely be coming back here for any future engravings highly recommend supporting this shop and the new owner!

    Terrible experience, take your business elsewhere…read more I arrived during business hours with the item to engrave and clear instructions. Discussed the project, agreed, and shook hands on a price ($60) to engrave the item. When I got home, I received a voice message stating owner forgot to include a $15 "set up fee". This was a red flag. I grew up that if you shake hands on an agreement, you honor it. This business owner was not raised that way. As I had already dropped off the item, I let it go. Two days later I received a call asking if I wanted metal plates mounted on the glass piece I requested engraved. I declined, and it seemed weird he would ask me that as we already outlined what I asked for. Received a call the following week the piece was ready for pickup. Upon inspection I immediately saw each engraving was visibly off center, anyone would notice this. I pointed it out to him and his response was "I will have to ask my employee about this, I did not even review it before you arrived" That is flat out lying or incompetence. I told him it was too late now as there was nothing that could be done to fix it (as it was engraved in glass, and the recipient declined the metal plate option). He said "let me get you a deal on this". He offered me a deal on his poor service, on a piece I brought in, that he ruined. I firmly refused, because at that moment I knew I was going to leave this review and I wanted nothing on my conscience. He asked me who the item was for and if they were a perfectionist?" The fact that a person who specializes in engraving, his SOLE JOB, asked me about whether or not the item recipient was a perfectionist after he provided visibly sub-par work is astonishing. It is clear to me now the metal plate option was a cover up for his blatantly obvious mistakes and that is not acceptable. He did not own up to the mistakes and should be embarrassed and ashamed as a business owner. After reading other reviews, it appears this is standard operating procedure for this individual. Save yourself the disappointment, frustration, and lies. Mistakes can be forgiven. Dishonesty, bad business practices, and poor ethics cannot.

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    Awards & Engraving
    Awards & Engraving
    Awards & Engraving

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    Kennedy's Creative Awards - trophyshops - Updated June 2026

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