Beware, I was supposed to receive a $100 gift card for opening up a credit card account when I…read morebought new tires and never received it. I will be cancelling the credit card. Service was fine. The $100 credit to apply for a credit card is a scam. I won't be back.

Customer service was not great. I went in for a (not free) quote on my car and when I got it back…read morethe mechanic never explained what was wrong with my car. Instead handed me a paper and charged me. No small talk was even given. Absolutely awful customer service will not be going back.

I had to get my check engine light checked here, and Vince was absolutely wonderful! He was very…read morekind, personable and helpful. He was with a customer and the only employee when I arrived, and I observed him being very patient with them, despite having another customer in the store. He checked the code for me as soon as he was able, and helped me talk through and troubleshoot what the cause may be. Vince was a great help, and this store is always clean, well-organized, and helpful!

I returned a part and asked if they could order me the correct one, with which they seemed quite…read morehelpful, and I paid the difference in the cost. Two days later, I came in to ask about the part I ordered only to be told they never ordered it because they had one in stock, and I told them no you don't we looked on two days ago. They looked around for a bit and could not find it. They then told me they could even find any record of my special order. I explained what had happened two days ago and who had helped me, but the employee did not really seem interested. Why would they choose to argue with a customer about whether or not special order took place? I don't think I will shop again at any O'Reilly's picked a fight cheap car part.

Avoid the service department here if you value your car's interior. I took my Sienna in for a minor…read moreoil leak, and they returned it with grease all over the driver's side carpet and door sill. They tried to 'fix' it by shampooing the mat, but it's permanently stained. Zero respect for customer property.

They are trained to lie - which isn't news. but gd it's…read moreobnoxious and gross. Went for a regular oil change came out with 2 damaged skid plate sub-frame captive nuts (threads completely stripped out) Skid plate front came loose and was hanging under the truck when driving out of the parking lot - I just happened to hear it and stopped. Full story: After lots of back and forth they admitted to having a bucket they toss bolts into and just grab from - so not your own bolts, could be damaged, cross threaded cracked etc. They also have a quick change oil lane they push reg customers through if they get too busy which are not Toyota techs just off the street hires. The mgr tried to tell me "its a wear item" I called BS hard on that then he back tracked, and said theyd look at it again - and claime dit was just bad bolts.. so they used an impact to drive in different ones I stood and watched and could hear it spin, and the tech try to throttle the impact to act like it bottomed. I called that out and made him hand me the bolt .. it was destroyed again. go back to the mgr and he says they will look at it one more time. He said its fixed now, and i get a free oil change (for catching them in multiple lies essentially). I get it home and check ,and they just impacted a larger bolt into it completely destroying what threads were left, as soo as I took it out it wouldn't go back in. fkn clown shoes. over priced half a55ed services

Sales men located here we're very nice and helpful to get the deal. I wanted at the financial…read moremanager lady here was really nice in person. Then after that I called and had a question and she was just over the top mean and snarky and nobody seems to actually know when all the paperwork were filled out and they made a mistake and didn't write my $500 deposit in the first time so we had to sign paperwork twice

Bought a used car and not even a week later it had to be jumped. When it was checked, the battery…read morehad almost no juice. There is no way that it got that bad that quickly so it was definitely never checked. We were told they perform over 100 points of inspection on their used vehicles, but I guess the battery life is not one of their points. Dealership wouldn't help us at all. I get the "as is" statement but also it's terrible customer service retention. It's ok, I went and bought a brand new Ford Escape a few weeks later at a competitor. Will never return and will not recommend to anyone I know

I've been a loyal Kenny Kent buyer since 2014. I had the pleasure of working with Brandon Skaggs on…read moreThursday and Friday to Lease my new Equinox. He was so affable and wonderful to work with! I super appreciated that he walked me through all of the new features I was not familiar with. The process was quick, the finance dept was awesome and yet again, I will keep being a loyal Chevy person in the future.

We purchased a brand new 2025 Chevrolet Equinox from Kenny Kent Chevrolet on February 3, 2026. The…read morevery night we purchased the vehicle, the OnStar system would not connect. The salesperson attempted to activate it before we left the dealership and could not get it to work. We were told to contact OnStar support once we got home, which we did multiple times without resolution. We even drove the vehicle back to the dealership on a Saturday (an hour and a half away) to try to resolve the issue, but nothing was fixed. That same night after returning home, the vehicle battery died and had to be jump started. On March 2 the vehicle was taken to another dealership for service and it has now been out of our possession for weeks with no diagnosis or timeline for repair. We have also been completely without transportation during this time. We currently have an open case with GM Customer Assistance and have filed a complaint with the Better Business Bureau. We are simply hoping dealership management or Chevrolet corporate can help get this situation resolved as quickly as possible.

This is by far the BEST place for exhaust work in Evansville. Very friendly. They don't try to sell…read moreyou something you don't need. Their prices at very reasonable. This is the only place I go for mufflers and exhaust work.

Went in to get new mufflers on my Challenger to get a better sound. I had some Flowmaster Super…read more40s in mind, but the shop owner gave me a pretty good rundown on mufflers and suggested 50 Delta Flows. I agreed that I wanted a good sound, but not loud. He was right. Car sound is perfect. If I went with the 40s I would still have too much cabin noise and that's what I was there to eliminate. Dave is an exhaust master, he'll get you right. He even painted my pipes black! Price is reasonable and it's quality work.

An Out-of-State Purchase Done Perfectly -- Ask for Matt and Luke…read more Buying a used car sight-unseen from across the country is one of those things that sounds like a great way to get burned. The horror stories are real -- cars that look nothing like the photos, hidden mechanical issues glossed over in the listing, bait-and-switch pricing when you show up, and last-minute fees magically appearing at the signing table. I knew all of this going in. I did it anyway, and I'm genuinely glad I did. I found a used car at Hyundai of Evansville and worked with Matt and Luke from start to finish. From the very first conversation, these guys were different. No pressure, no games, no manufactured urgency. We negotiated the price honestly and efficiently over the phone -- they were straightforward, reasonable, and never made me feel like I was being managed. All the paperwork was handled ahead of time so there were no surprises waiting for me when I arrived. I flew in specifically to pick up the car. Matt and Luke walked me through the vehicle thoroughly, answered every question, and had me on the road in about 10 minutes. Everything was exactly as represented -- not a single thing had been hidden, minimized, or oversold. The whole experience was cleaner and easier than buying a car locally has ever been for me. If you're hesitant about buying long-distance, let this review be your sign. Hyundai of Evansville -- and specifically Matt and Luke -- are the real deal. They earned my trust before I ever stepped off the plane, and they delivered on every bit of it. I'd do it again without hesitation.

Always a great experience! Greeted with a smile, never a long wait to be attended to! My Hyundai…read moreservice team are knowledgeable, and very honest! It's a very clean establishment and the coffee is great too! I've been working with this dealership and service team for about 15 years now.