I only go once in a while because it is a bit pricey for me to go often. When I do go (fall and…read morewinter season) I first do the bulgama, the ICE Room and then the Fire Sudatorium. Wow. It is HOT in the Sudatorium. I've been as long as about 12 minutes in there and man it is insanely hottttt.... Def recommend BUT please be safe. I've tried the soup once and a foot massage once also and it was good. They have movies playing all day long. Go and give your heart a nice workout! Be safe and hydrate.

First: do NOT eat there. The food is just meh. And it's expensive…read more Second: For the spa, it's nice and worth the price if you get a GroupOn, which they seem to regularly offer. When we went on a weekday night, it wasn't crowded, so it was good. The rooms are interesting and generally relaxing. The spa services are expensive. Like the foot reflexology is more than double the places I've been. My friend did really enjoy her scrub, so if you get a service, they are good. Look, I think it's important to pay people a good wage and I value spa services, but these just seemed high.

I decided to come try this spot since I was already familiar with the gym. Halfway through my set,…read moreI was rudely interrupted by a worker who told me I had to pay a $10 fee, even though I had signed up for a free workout online. Nothing on the website mentioned any kind of fee, so I was completely confused. I had never experienced anything like this. The way she approached the situation cut my workout short and honestly could have been handled much more respectfully and professionally.

I had such a great experience at HOTWORX in Milwaukee! It's definitely a different kind of workout,…read morewith a different variety of exercises and machines all in infrared saunas. I was a little nervous about the heat, but they keep them right around 125 and if that's too hot, you can always adjust accordingly to what would make you more comfortable. The best part is that you don't have to work out for as long. I did a bike workout for 12 minutes and after waiting 15 minutes for my Pilates, I had already burned off another 85 active calories just by standing there. The staff is so friendly and great at explaining things. Wade is super attentive and really walked us through the entire process. The best perk is that it's way cheaper than most places you would go for classes and it's unlimited with 24/7 access. I would definitely recommend giving it a try and your first class is free!

This company continuously spams my email for appointments after I have made numerous requests to…read moreremove my email from their databases. I have never been to Wisconsin in my life and never signed up for anything from them. BEWARE and AVOID this business.

This place is AWESOME! Extremely clean and sanitary. Deanna performed my colonic 3 times to get rid…read moreof the food poisoning that landed me in the hospital. She is beyond knowledgeable above the business. Highly skilled and patient. Gives you all the information you need. Makes you feel relaxed and comfortable. LOVE, LOVE, LOVE this place forever! Even got my husband to do a colonic. That's a miracle!!!

I have been a frequent patron of this spot for over fifteen years. For most of that time , I would…read morehave described this banya as heaven on earth. However, new ownership seems intent on slowly ruining this treasured institution. When I heard that the owner of Red Square had taken the Sweatlodge over, I braced myself. I no longer patronize that place due to experiencing a rapid decline in the quality of service and facilities. It turns out my apprehension was valid. In short order, Sweatlodge started going downhill ... - The satellite radio was the first to go. No more chill blues or jazz, but a local radio station that plays obnoxious commercials half of the time. - The wood in the saunas was replaced with much cheaper material. No more pleasant smell of cedar when you walk in. Also, there are exposed screw heads throughout the benches of the dry sauna, which have burnt me numerous times. - The zero gravity chairs that were perfect for a nap have been replaced with uncomfortable wooden chairs. Word is that the owner grew tired of fixing them. But somehow this wasn't an issue for the nearly 20 years they had previously been there. - The ice machine was taken out, and the water tank replaced with a fountain that is often lukewarm. - The sand filtering in the cold plunge was replaced with chlorine. The pool is often much warmer than it should be, especially in warm months. - The food portions are much smaller while meals grow more expensive. For example, I got the chicken soup most of my visits for a decade and a half. It was the best in the city. Now, it is a medium bowl of thin broth. featuring an anemic chicken leg and thigh with a few slices of carrot and potato thrown in - for $17. It was previously served with a small, fresh baked loaf of bread. Not anymore. - The cafe hours have been limited to save on payroll. It doesn't open until well into the afternoon. - Last time I was there, a sign proclaimed that you could request only one extra towel. (This was a classic Red Square tactic. Nickel and dime bullshit.) - 10% service charge added to all services. - One of the TVs had disappeared from the wall last time I visited. All of this while the admission price steadily climbs. I have still visited, but much less often than I used to. An unpleasant surprise has awaited me every time. I will probably pop in once in a while, as the heat is still good, and the plunge still satisfies (when it is cold). The staff is friendly and competent. This is the only reason for my second star. However, I am sure it won't be long before the penny pinching results in an underwhelming experience I refuse to pay for. Many men have been patronizing this joint for even longer than I have, but I would would imagine that they have their limits and will begin to drop off as well if this continues. Really disappointing and a true shame that new owner is ruining this magical place.

This place is relaxing and friendly with fantastic food. There are higher end and more modern…read moresaunas outside the city but this place always delivers. The service is great, pricing is very fair and the ambiance is extremely relaxing. The only minor complaint is that it could be remodeled a little bit as the facilities are starting to show their age. It's always like having a vacation at the Sweat Lodge

My friend and I went to this spa one Saturday afternoon. We arrived a few minutes after it opened…read more Everything was pretty clean. I loved that the women's locker room had a jacuzzi, sauna, and steam room, especially since there is a large population of men that attend. It was too many men for my liking, so I will probably not be back unless I go on a Wednesday during the only women's hours.

Not very family friendly as advertised. Would be nice to post your ladies only hours onlineread more

I was blown away with how clean everything was! This was my first float experience and the staff…read moremembers were so friendly and helpful! There are so many great devices under one roof. I loved that I could watch my favorite movie in the sauna -- it made the time go by super fast! I do wish the float tank was slightly warmer but I do know the purpose of it is to be around body temp. Overall I had a great experience and I'd recommend to try it out if you're curious!

Honestly I hate to give a negative review. But you can't rely solely on your products to create a…read moregreat guest experience and get a gold star for hospitality. The location was clean and everything functioned generally appropriately, but I was chilly the whole time while floating (full body goosebumps) so maybe it was just me, but could not really get the peace I was seeking. Additionally, the music in the tank never started/was broken so 3/4 way though the lights and music came on, which the staff said would indicate the session is over. I did think it was early so turned both off, but they started again so I got out. When I was shampooing my hair I got a knock on the door that I still had time left to float. I was already warmed up in the shower so opted not to go back inside. They gave me 10$ offer because they said the music and lights were malfunctioning. Not the worst thing ever - stuff happens. But , when I first got to the location for my appt, I arrived to the address that was on Apple Maps (the same place I clicked where I initially booked the apt) it took me to the "wrong place" they informed me upon calling. I had walked to the location initially but then was informed the correct location was 5 miles away. I almost cancelled because I didn't want to start a spa moment on a negative foot. But I rallied and managed to make my way there by borrowing a friend's car, and there was zero acknowledgement of the call when I arrived. Not looking for a discount but at least a normal conversation! I chalked it up to them being new and still working out the kinks, but pretty sure this location is over 7 years old. At least put the correct address in your initial confirmation message with a warning to use google maps vs Apple Maps since it was clear they've had that discussion many times before. Alternatively, offer a great product that no one can argue.

I started going to Grounded Wellness for infrared sauna recommended by my doctor for shoulder pain…read moreand all I can say is WOW! Rick has been very informative, patient and caring every step of the way! This facility has it all yoga, massages and this sauna! It's very clean and well run! The website for booking couldn't be easier and they have discount packages for the studio as well!! Your physical and mental health walks out stronger and clearer than when you walked in! They take care of you in every way!

Had the pleasure of participating in a few classes at GWC and was engaged to my practice. Grounded…read moreWellness offers a variety of Hathaway, vinyasa and Yin styles along with chair (good for professionals) and personal classes, if you like a challenge. I love grabbing a juice after class. Good gift selection and Wellness products. I hope to return again to the mat soon. #fitness #health

New Emporer at the Door - Steamworks is back to bad service!…read moreI've been visiting Steamworks Chicago regularly for years, but this visit was disappointing. I arrived in the early afternoon and was first left waiting at the entrance because no one was available to check people in. When an employee (Noxima) finally arrived, they insisted on charging me $10 because they mistakenly thought my drawstring bag violated their very own drawstring bag policy. After realizing it was just a drawstring bag with my workout gear, there was no apology. Instead, I was told I had "an attitude." And they tried to treat me worse - yes, I have more than 5 items in there cause 1 underwear brief, 2 socks, 2 shoes and 2 handwrists, 1 shirt, 1 short are more then 5 items... At that point, I decided not to entertain their abuse, enter and chose to spend my money elsewhere. What makes this frustrating is that this isn't representative of the entire staff. Over the years, I've met many friendly, professional employees at Steamworks. In fact, I had a similar negative experience about six years ago, but most visits in between have been great. Unfortunately, it only takes one rude, unhelpful employee to ruin an otherwise positive customer experience. Let's see if the General Manager will react - but yeah: don't go to Steamworks when this Diva is in charge!

The facilities are pretty nice. Unfortunately management blamed me for briefly misplacing my phone…read moreand wallet. A simple apology would have changed things.

I tried something new yesterday, an experience that came highly recommended. It turned out to be…read moresuch a remarkable experience that I think I need to share it. I spent an hour in a tank today. Huh? I stepped into a float tank where I experienced something called "flotation therapy." It's relaxation through sensory deprivation and believe me, it is relaxing. What is a float tank? Think of a shallow bathtub inside a phone booth. The tub is filled with water that is charged with Epsom salts. The salt content makes you buoyant so your body floats easily in ten inches of saltwater. I arrived early for my appointment because it was my first visit. There is paperwork to complete (electronically, welcome to the 21st Century) and I sat in the relaxation room to do so. The spa is a warm and welcoming atmosphere with friendly guides who explain everything you need to know about your service. I entered the therapy room and in a cozy area, I quickly undressed. I stepped into the shower and washed off the daily grind, then carefully stepped into the chamber. It is lit with soft, blue light and relaxing synthesized music plays softly. I switched off the light but since music is a major part of my life, I let it play. (If you prefer, you can shut it off or you can play your own music through your cell phone via cable connection.) The experience of floating in total darkness is weird at first, but it didn't take long before I could feel every muscle relax and let go. I could also clearly hear the music underwater when my ears slipped below the surface. (Optional earplugs are provided and no, my face was never near submersion.) I had no sense of time passing. In the dark, and it is very dark inside the chamber, I felt sensations of movement. The chamber is, of course, small so my fingers, toes and the top of my head sometimes contacted the edge of the tub but I felt a sensation of motion like I was floating in circles. If I had to compare it to something, I would say it felt the way I imagine it would feel to be an astronaut, floating around the International Space Station or a Gemini capsule. My mind was racing for about half of the session but in a good way. Eventually, I felt a sense of peace sweep over me. Others who have experienced floating say they actually fall asleep. I don't remember falling asleep, but I do remember being very relaxed and all sense of time was lost. When the time limit was reached, a white light gently illuminated the chamber, signaling that my time was up. I stepped into the shower and washed off the salt, then quickly dressed and returned to the lobby. For that 75 minutes, the world simply melted away and I was simply floating in space, in my own private universe. Afterward, I was totally relaxed and could understand how a strand of spaghetti feels. I look forward to my next session, too! If you feel like you want to try this unique relaxation therapy, send me a private message and I'll give you the pertinent details. It's a luxury you owe to yourself.