What a gem in the middle of Lake Lawn Lodge Resort! During a winter stay a friend and I had…read morepedicures. Everything clean and lovely with scented pack of scrubs and lotions. You choose your pack of smart pods and enjoy the perfect pedicure. Cindi has provided winter service and again this July for a summer wedding at the Resort!! Also Cindi provided a wash and blowout. I received so many complements on my hair at the wedding and I was simply a guest. Prices are very reasonable. If you are staying at the lodge there are coupons for a discount. Make your reservations early.

I got a facial here today, and I got to say, what a wonderful experience! The spa is beautiful,…read morebig, and calming. My facial was amazingly relaxing. I will definitely be coming back!

Do not use if you have an above ground pool. They do not care about you at all. We bought a…read moreheater from them. When they closed the pool they didn't empty the water and blamed us that the heater needed to be replaced and so we ordered a new one. They said it was due to our chemicals, which were always balanced. They installed the new heater and cut the liner which caused a leak. They told us they didn't do it. They didn't have time to fix it as their son got hurt. The pool wasn't leaking before the large cut in the liner where they installed the liner. They decided to come out to repair the liner. It didn't work. It was a bunch of blue goop brushed on. Again, they told us it was our problem and the people that installed the pool. I had a pool leak rest of the summer. I didn't pay the second half of the heater as my pool was leaking. They refused to fix it. I had two companies out here to look at the damage. This leak was not due to the original installation. It was from the install of the new heater where the tear was and the repair didn't work. It was an obvious slice where they installed the heater. Also when these companies came and looked at the old heater and they could tell the water wasn't emptied out of the heater when they closed the pool. Communication is horrible, they don't respond. The one gentleman who helps with chemicals is phenomenal, but other than that, the emails they sent me were mean. I paid for the other half of the heater as I had no choice. It was costly for me to continue fighting for a liner. Find another source if you can. They do not care about their customers and they take no responsibility for their work. They only have time for their in ground customers.

Ever since I got my swim spa from a different company , I've had nothing but problems and…read moreSplashtime gave me an opportunity to try someone new and they have been amazing. The response time, the customer service, the resolution to any of my questions has been spot on, and you would not go wrong working with this company.

WOW! So much value for what you pay!! We chose Heavenly Night to stay in. The room was clean and…read moretidy upon entry. All instructions were clear and we had no problem with the fireplace or Jacuzzi tub. The turtle cheesecake is a MUST order. So delicious. The ambiance was so romantic for a winter get away!! Breakfast was delicious and nutritious. Cannot wait to stay again in another themed room during every season :) We ate at cafe calamari in town during our stay. Super close and delicious!

Very lovely quaint place! Stone Grotto room was perfect, everything I pre-ordered was here waiting!…read moreThe decorations were amazing and the jacuzzi tub was very cozy! The fireplace was an awesome warm touch! Couples swing chair on the patio with a nice view. Parking right in front with very little travel to bring things from the car. The room is worth the price, probably below market for a B & B. Only note it's not a true B & B, no live hot breakfast, maybe before Covid there used to be? But the refrigerated breakfast was ok, nothing filling or spectacular. Added the cheesecake and it was definitely worth the extra $$!

I've been doing business with Wolter Pools for over 20 years. They have always been responsive to…read moreany needs or problems and are genuinely kind people. I highly recommend this business for your pool and/or hot tub needs.

1 because the p'd me off. I messaged them many times with vivid details and most I got back after…read moregiving my address and pool type after a month of no contact was they don't service my pool. But it's a Hayward filter I needed help with. So better communication please. If you want customers, get back sooner with a time gap like that I wouldn't have used you anyway. You don't ignore a customer and get their business

i've never heard of such a ridiculous price to paint a pool slide. $5200 you could buy a new one.read more

My review of Lake Geneva Pool and Spas has spun to ground zero 3 years later on a 3 year old pool…read more This pool was not set true and level to begin with with and is noticeable when full of water. There is definitely a catastrophic failure that is likely caused by a very poor install and winterizing of the pool. It appears there is settlement around the pool due to improper installation and compaction of the surrounding soils. I went to open this pool this year and noticed it drained down. That is not a good sign. Of course they came to air test, seen it failed and left. As it was put it is not Lake Geneva Pools Problem anymore and left. First observation is skimmer box is busted up. Improper winterization and ice damage. That is a major repair if the epoxy coating does not work to seal up the box. That is all I can try. Second observation is the return lines to the pool. Cannot get air pressure on the system. There is either a poor winterization of the lines or major settlement snapped the lines. Time will tell once a leak detection service can get in and do their testing and maybe send a fiber optic camera thru it. Third is the water heater. Leaks out the bottom every year. Always needing some sort of attention. This should not be. Forth are the laminar jets. They just do not operate like they should with the lighting. Never have since the beginning. It is sad for the price they charge for these. One laminar jet and area surrounding it sunk a lot. Fifth is bubbler jets. One jet si surrounded with sand and sediment. This is troubling as we do not know where that is coming from. If those failed that shallow deck is poured with concrete under the fiberglass. Basically the pool becomes a total loss as there is no safe way to repair those. This is disappointing to say the least that a pool install has this many issues. My aunt's pool is 45 years old and still working fine. This repair will be costly to say the least. This is gut wrenching because I have to fill the pool and hope the two bubbler jets will heat it and not cause a drain down. Pool must hit the 80 degrees for leak detection services to work in it. A lot of sleepless nights now.

DO NOT RECOMMEND THIS HOTEL! Front Desk female staff member…read morewas not friendly at all. We called the day before our arrival requesting early check-in as we were coming from out of town for a wedding. We were told to arrive at 2 o'clock so we did and the front Desk person said sorry that was wrong and our room wouldn't be ready until 4 o'clock. The wedding was at 3:00. We got dressed in a gross tiny hot public bathroom and then waited in the waiting room for a little bit before leaving for the wedding ceremony. Three or four other groups of people came in after us. They said they were also told to arrive by 2 o'clock by a gentleman when they called the day before. Some also had to get dressed in the public bathrooms. All of a sudden, a woman that was told they had to wait to check in at 4 o'clock went up again to the front desk and the front desk receptionist told her her room was ready. She arrived 30 minutes after we did. She at least let us check in and get our key so when we came back later after the reception, could just go up to our room. The room was clean. But breakfast was disgusting! Watery eggs, some sketchy looking biscuits and gravy and waffles. Waffles were the only thing somewhat edible. The rule cost $239 for one night. We found out later, we could've stayed at the beautiful Lake Lawn resort where the wedding was and had a beautiful room with much more amenities and on the lake for about the same price. Not being allowed to check in early due to housekeeping, having to clean rooms is expected however, the person could've been a lot nicer about it and gave the exact same type of room to another person that arrived 30 minutes after we did requesting early check-in. And do better with your breakfast if you're going to charge that much for a basic hotel.

I reserved a room for out of town guests. I am mortified at the terrible experience they…read moreencountered. The bathroom in the first room they were assigned had not been cleaned - hair and whiskers in the sink, etc. They requested another room. The bedding was not Bern changed and dark stains on the bedding. A third room was even worse so they asked for clean blankets and went back to the first room. After the lack of cleanliness they chose not to even try the free breakfast. Terrible experience. I have since spoken to several local people who had visitors actually check out rather than stay in the filthy rooms.

My husband and I attended LLR's Halloween party and it was great! They did a great job with the…read moredecorations and the band. They were very interactive and super talented. My husband & I got to hit the dance floor and enjoy ourselves. This event is underrated (or not advertised much?). It wasn't full but it was still great. The event info didn't say anything about food, only cash bar. We wish we would have known as they had a great variety of appetizers. There was a good energy in the room, and we even won a prize for couples costumes!

If zero star were possible I would choose that. Apparently no one on this property dusts. The…read morefloors are gross every where, bathrooms disgusting. The lack of management and response is embarrassing for the amount they charge. The update makes zero sense, dirty white walls... everything is white no northwoods feel. Go spend your money at Geneva National!

We usually stay in Lake Geneva but this summer we decided to explore Lake Delavan instead. We got a…read moregreat deal on a little condo at this resort and we had a wonderful time! The staff was very friendly and attentive. We went the third week of September and luckily they still had their outdoor pool and activities going. Every other resort I been to, close their outdoor pool after Labor Day. The view was beautiful specially from their reception area. They didn't have any restaurants however their is a supper club restaurant within a 5mn walk and their sister property is within a 5mn drive and it has an amazing restaurant. They are lake front however is not for swimming but for fishing and boating, you can walk to the public beach entrance which is about a 7mn walk.

My wife and I recently enjoyed a wonderful weekend here. I spoke with Julia on the phone prior to…read moreour arrival and mentioned we would be celebrating our 10th anniversary. When we arrived she was at the front desk welcoming us. Julia had a lovely suite ready and on the door was a Happy Anniversary poster signed by all of the staff. I can't say enough about the kindness of Julia, Victoria and entire staff. What a clean comfy cozy and quiet gem of a place. We will surely be back!

The gym is definitely not worth the money! Many other gyms in the area have newer equipment and…read morebetter facilities for the same price. It regularly takes months for things that should be obviously noticed and prioritized to be fixed by management. I reported multiple complaints to the seemingly uncaring staff about having no lights in the parking lot when it's dark in the morning and broken equipment, which they didn't bother to respond to or even put a sign on the broken equipment for weeks. I come at varying times in the morning, and there are cars parked on both sides of the street and the lot is full due to their class times. I mentioned this to Jane at the front desk, who didn't seem to care when she rudely told me, "Well, it's the busiest time of the morning. There are only two classes." And then went right back to folding her towels. I asked again about why they don't split up the class--as they hold the most popular class at the most popular time for working people regularly just going to the gym--and she rudely dismissed my concern again. Don't come here if you want new and working equipment, not to have to plan your workout around that of retired people, and a staff that cares about its facilities and guests.

I've been a member here since 2009. Me and my family have used the daycare (excellent care), tennis…read moreand locker room amenities. We have even tried some personal training. I can say that this club has changed dramatically since the day I joined (for the better!) New equipment, remodels, new bathrooms, more fitness options, more tennis options, etc. Overall I've had a great experience at this club, thanks to the staff me and my family have always felt extremely welcome and taken care of. If we every have a question management is quick to respond and take the time to listen. Thank you FLAC!

Very clean and quiet hotel. Reasonable prices and located with 10 min from Lake Geneva.read more

The GM of this property is wonderful. Very nice person. We'll definitely be staying here again if…read morewe're in that area also FYI, they have a saltwater pool not chlorine so great on your eyes he told me.