I had new heels put on a pair of shoes and another pair of shoes; I had stretched just a bit. Both…read morepairs of shoes came out very nice. The couple that helped me were very warm and friendly. The service was fast and the prices were reasonable. I would go back again and again.

I am absolutely gobsmacked. Walked in with a purse - the…read morestrap was loose, she said they could do it right away. He already had the correct color thread, took a minute, brought it back. Great service. Then she rang it up. $28.69. Note to future self: ask first what it'll cost.

Really nice owner but I just can't believe I paid $70 for new heels on some well loved boots and…read morethat it looks so friggin terrible. I mean you tell me what you think. I'm blown away by how poorly done this looks.

I love Old Style Shoe Shine & Repair! Clayne is great, and does an excellent job. He used to run…read morethe shoe shine stand at the bottom of Rainier tower, if you remember that location, and brought the equipment over to this location. I love hopping into the high seats for a shine and some good conversation! They also perform all of the typical shoe enhancement and repair services (e.g. re-soles, cleaning, stretching, etc.). You can also get metal taps here! Some shops only do plastic nowadays. Overall, I highly recommend this business!

Ronnie did an amazing job with my shoes. He kept me up to date on the progress and was very…read moretransparent with the entire process. Shoes came back great.

Found this business on Yelp and it was a great find. I decided to get my high end luxury tennis…read moreshoes cleaned after an event I got them extremely dirty. Yelp to the rescue!! Ronnie did an amazing job with my shoes! He was very responsive and quick to offer service. He offers three levels of cleaning. I chose the too option that included pickup/delivery. I would highly recommend Ronnie to clean/restore any shoes.

Took my favorite rolling carryon to these folks with a broken zipper on its flap. I thought the…read moreprice a bit much, ~$40! But, I need this bag and it's part of a set that I love. Then they said they'd be "repairing" the zipper rather than replacing it and I was all, What??, but they said repairing the zipper was much less than trying to replace the whole thing. Surprise! When I came to get it a week or so later, it looked and worked like new. How they did it I'll never know, but everything looks great. Huh. Neat! If it doesn't hold up, I'll update, but, looks good!

I've been looking for a quality shoe repair business for the longest time, and at long last I have…read morefound it! I dropped off seven (yes, 7, I have a problem) pairs of shoes for repair and now I have them back. They re-stained a few of my leather shoes and repaired all of the broken heels. I'm most impressed by my leather boots which I dropped off for heel repair. They matched the existing leather color perfectly and covered all the small scuffs and signs of wear. My boots look brand new again. They have definitely earned my trust and business as a customer. TL;DR: Great shoe repair at a fair price.

Kathy, owner of Busy Shoes, goes the extra mile (opening up early on Saturday to accommodate my…read morecrazy travel schedule) and brings new life to my beloved Ecco shoes. I highly recommend Busy Shows without hesitation!

I brought in some new leather sandals. Some needed longer stretch straps for the buckle. Some need…read morereplacement straps that had worn out. Everything was done with her usual high quality for a good price. Very nice to work with and she will let you know what should and can be done.

Stoped in to have a quick repair on a pair of Frye Chukkas. I was on business visiting from Chicago…read moreand had the most annoying squeak in my heel EVERY step I took. I called in and asked if I could come in to get a quick fix. Cobbler said to come on in, he fixed it in about fifteen minutes! The fix was inexpensive considering the annoying squeak was gone!! I walked around in amazement at all the shoes being repaired and the cool machines used to fix them. Nice to see a business that gives items a new life. I purchased a very high quality shoe polish and wax for my boots. I would recommend Broadway shoe rapid to anyone in the area! Great people working wonders inside, super friendly and knowledgeable.

Brought multiple pairs of dress shoes in for stretching over the years. As always they've made my…read moreshoes great again. Upon entering I've always encountered a hello immediately and how can I help. Once I've explained my feet needs they often make some suggestions to improve the experience. And yes they made the comfort of my stretch better, so thanks. Pricing well was like $20 per pair of shoes so that's totally reasonable. And they had them completed as promised in 5 days. Broadway Shoe Repair makes coming up to Capitol Hill a worthwhile experience. And I'll be back with another pair of shoes soon.. Thanks for your service it's much appreciated.

Once we walk into the store, the employees were welcoming and professional. Both employees listen…read moreto what we wanted and more. I can't Thank them enough. Me and my husband walk out with a smile on our face. Had a great experience from the time we walk in until we walk out!

The customer service I had a boot voucher for work and the…read moreguy that helped be switched up and decided to be rude once he figured out I had a voucher Was not helpful at all after that Didn't even give the option to order a pair of boots

This family knows their stuff and they make sure you leave with a perfect fitting pair of shoes…read moreregardless of your issues The service provided for my mom who is in a wheel chair and with dementia, was so thoughtful and kind. I'll be forever grateful for the wonderful experience. .

I don't like to leave poor reviews, but this experience was so shocking I needed to put it out…read morethere. I stopped on a Friday morning to see about getting a new pair of boots stretched to feel better on my bunions (I've never had this done before so I'm not familiar with process or how long it takes). The man who assisted me - the younger of the two working - grabbed the boots and started taking my info. When I innocently asked if I could pick them up the next day I was met with snarkiness and sarcasm. "No, because we aren't open tomorrow and stretching takes a lot longer than that." When I asked for clarification on the process/timing he snidely said "It depends, so no, you won't have them in time for the rodeo. 1) I never mentioned a rodeo, and to assume that's the only occasion/event that warrants a new pair of boots is both ignorant and ridiculous 2) If you're not open on Saturdays it would be wise to update your hours of operation listed on Google - where it states you're open from 9:00 - 5:00 3) If you're at the point you hate your job/profession that much it's time for you to move on because, while people will pay for your services, I - and those like me - won't tolerate your misdirected frustration with life I left and went to Andre's, and my boots will be ready tomorrow. I initially went to Chick's because I was directed there by someone at The Grange, but Andre's has earned a repeat customer.