Unfortunately I can't give 0 stars. We had a driveway extension done last summer. We were originally satisfied with the work done, however over winter the concrete broke apart and continues to deteriorate. It's full of deep holes and is now the worst part of our driveway despite the rest being 25+ years old. After contacting Kent Home Services, we were told it was due to salt damage and would not be covered under the warranty. After explaining that we didn't salt, only shoveled, and rarely even parked on the extension, they declined to correct the problem. They claimed it was from our cars, even though we didn't park on it. They were lined up with excuse after excuse as to why it wasn't covered, ultimately claiming "Michigan Weather" as the result. Again, all other concrete work has lasted 25 years without issue. While we followed the recommendations listed under their warranty, they declined to honor it. I'd understand if there were a few chips or small cracks, but the entire extension is falling apart. It's absolute junk. Not even suitable for the kids to play on as we had hoped. It's clear this is poor quality work. I can't not recommend them enough. I'm incredibly disappointed that we've wasted thousands of dollars. If you're looking for a company with integrity, go elsewhere. read more

Kent Home Services - Masonry/Concrete Near Me - Wayland, Michigan

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Our request for the epoxy floor on our three-stall garage was performed flawlessly. These gentlemen worked tirelessly and gave us a product to proud of. From the bid to the finish, we are extremely pleased and feel we got the value for our dollars. read more

Great company! They extended my driveway and did excellent work! Very professional, timely, and cleaned up the job site well!

I have a cracked, stained concrete step at the front of my home. Kent Home Services was recommended to me by a builder who assured me they did fantastic work. KHS simply gave me a bid on the work but never actually talked with me about it. We signed the bid and they performed the work. That is where the problem started....they used off-white caulk on the crack (the concrete is red) which extends the entire width of the step and proceeded to punch two holes in the step to fill it with concrete to level the step out. They never stained the new holes that they created and the caulk looks like it was applied by a two year old. It looks glaringly awful. The builder who recommended them is astonished at how bad the step looks. I have told KHS repeatedly that no one should have competed this work knowing how terrible it was going to look. I have told them as an expert in this field and as a professional company, they simply should have notified me how awful their finished process was going to look and we could have come up with a more agreeable solution. They have told me they did not need to do that and it was my responsibility to look "on the internet" to find pictures of the work so I could be informed. I am absolutely livid!! This looks so terrible and we are going to need to readdress our entire front concrete entrance. KHS simply took my money and could care less about their extremely shoddy workmanship. I would never recommend them to perform any concrete work of any level. read more

Kent Home Services - Off-white caulk on stained concrete step. - Masonry/Concrete Near Me - Wayland, Michigan

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December 31, 2020 Another review of Kent Home Services. Please read my prior reviews. Of course the business is closed for the holidays but Melissa (accounting and scheduling work) made contact via email but I want a phone call from her. I want to hear the lame excuse regarding why she lied to me about receiving my check. I strongly suggest that you find an alternative company to meet your concrete needs! December 22, 2020 Please read my prior Reviews. Be very wary of using Kent Home Services for your concrete needs. The owner, Matt did refund an overpayment of $100.00 upon completion of a very pointed discussion. (Good for him)! This is the only positive action out of an extremely poor situation. The bottom line is that Melissa (accounting) lied to me about receiving my check. She told me via a telephone call the check was not in the envelope and the envelope had not been tampered with. I sent a check to replace that one and an additional check to pay the bill due in full. Then all three checks are cashed at the same time as per my bank. I questioned Matt regarding this, but he covered for her. I want a phone call from Melissa explaining to me why she LIED. 12/17/20 DO NOT CONDUCT ANY BUSINESS WITH KENT HOME SERVICES!!! Please read my prior negative review that was posted for Kent Home Services. This company is one of the WORST I have ever dealt with. Kent Home Service is dishonest with zero integrity. I owed the company $400.00. I sent them a check for $100.00 on November 30, 2020. The check was not cashed. I received a phone call from Melissa (I believe in Accounting) and she left a voice mail on December 10, 2020. It states" "Hi David Melissa with Kent Home Services just touching base with you I received your letter with the invoice however there was not a check in there for $100. (I had written that in the letter enclosed) I wanted to make sure you sent that with your invoice so we have not received that so just touching base with you I can be reached at 616-209-3608 thanks and have a good day..." So, I write her a new check for the 100.00 and an additional check for $300 which pays the bill. Guess what...Melissa LIED as on December 16, 2020; three checks hit my checking account for a total of $500.00 which is $100.00 more than I owed. I called twice and left a voice mail for Melissa and Matt (the owner) to call me back. No return phone call. Sent an email, no return email. Employees that lie should be immediately fired and further a company that allows employees to lie should not be in business. DO NOT USE THIS COMPANY FOR ANY REASON! Buyer beware!! Do not let this company or any employees ON YOUR PROPERTY. They are not worthy of your business. The Job Inspector/Estimator (Justin (Jason) I believe) is worthless. He thinks he is the guru of concrete but shows extraordinarily little knowledge and his customer relations are horrible. The workers that completed a $3500.00 void fill job on my concrete driveway worked hard and stayed on the job. Although, I told them not to inject too much material under one section as it will raise the concrete. Guess what, they inserted too much material and caused a section of the concrete to be lifted. Prior to their work I had sealed the joint with backing rod and Nova Link self-leveling concrete caulk which is the finest professional concrete caulk on the market. I contacted the company and behold who did they send out but the Estimator. While on my property he did not come to the doo! Go figure!!??. Several days later I receive a phone call from the owner Matt who proceeds to tell me the road is uneven where it meets the concrete, so I need to contact the Township/Municipality. What? That is BS! Matt does not have any customer relation skills. I did make payments to pay the bill (Total of 3500.00 and I did sign a contract). Then the owner sends a note that he is going to small claims court to get the final $400.00!! (A threat!) DO NOT HIRE THIS COMPANY! There are other reputable concrete companies. Do not use this company for any of your concrete needs! read more

Tom and Alex from Kent home services repaired my sidewalk and front step.. they did an excellent job, very helpful and courteous

I recently hired Kent Companies to fix the bowing block walls in my basement and had a great experience. Not only was their pricing very competitive, they were knowledgeable and courteous. The guys who came to my home to extra care when working in my finished basement and even stuck around to clean up afterwards. I would recommend Kent Companies to anyone with foundation issues or concerns. Great experience with a great company. read more

We recently purchased a house and the front sidewalk was very uneven. We hired Kent Company because it was a big safety concern. Kent Company came out and in a very short time they were able to affordably and efficiently fix the problem for us. They are very professional and left everything so neat and tidy. We are so happy with the results!! read more

I used Kent Home services to replace the front steps and walkway, rear steps and raise the concrete around our pool. Very professional company from Greg who quoted the job to Rachel who scheduled the work to the workers who did the work. The workers kept us aware of what they were doing, how long it would take plus taped off the area when they finished for the night as a safety measure. The workers even showed us the rough work, forms and plans before they poured the actual concrete. They even put a tube under the stairs to allow for underground sprinklers to be installed. Very good quality and price was pretty close to what others quoted. read more