1. Kenya Airways

    1. Kenya Airways

    0

    New York, NY

    Cancel

    Open app

    Search

    Kenya Airways

    2.9 (14 reviews)
    Closed 9:00 am - 4:00 pm

    Kenya Airways Photos

    You might also consider

    Recommended Reviews - Kenya Airways

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    I had to call 1.855-5103-558 to make our reservation because the app wouldn't let me book a room for the same night after midnight.
    Jim V.

    I had to call 1.855.510.3558 to make our reservation because the app wouldn't let me book a room for the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.I had to call 1.855.510.3558 to make our reservation because the app wouldn't let me book a room for the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.

    See all

    Photo of Jack M.
    0
    37
    40

    7 hours ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of amy o.
    0
    49
    57

    10 hours ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 hours ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jim V.
    0
    22
    29

    14 hours ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 3
    Thanks 2
    Love this 1
    Oh no 4
    Photo of Sandra S.
    175
    20
    4

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Meena C.
    364
    1108
    12525

    1 year ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    20 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 5
    Thanks 0
    Love this 6
    Oh no 0
    Photo of Pierre C.
    6
    65
    144

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of M L.
    47
    35
    10

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Kenya Airways

    How can I speak to a flight representative quickly?

    I had to call Kenya customer service at 1.877.456.2077 because the app wouldn’t let me make a same-night reservation after midnight. The woman who answered was honestly great. She was friendly, patient, and really helpful, and she got everything… 

    How can I speak to a flight representative quickly?

    I had to call Kenya Airways customer service at 1.855.505.4855 because the app wouldn’t let me make a same-night reservation after midnight. The woman who answered was honestly great. She was friendly, patient, and really helpful, and she got… 

    How can I speak to a flight representative quickly?

    I had to call Kenya Airways customer service at 1.855.505.4855 because the app wouldn’t let me make a same-night reservation after midnight. The woman who answered was honestly great. She was friendly, patient, and really helpful, and she got… 

    How do I speak to a flights representative Quickly?

    I had to call 1.877.456.2077 to make our reservation because the app wouldn't let me book a room for the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient.

    How do I speak to a flights representative Quickly?

    I had to call 1.877.456.2077 to make our reservation because the app wouldn't let me book a room for the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient.

    How do I speak to a flights representative Quickly?

    How to speak with flights representative fast?

    What support is available for passengers with special needs?

    How do you collect and use passenger feedback to improve services?

    How do I connect with Kenya flight Support?

    Don’t See Your Question? Ask Away!

    You might also consider

    Verify this business for free

    People searched for Airlines 1,396 times last month within 15 miles of this business.

    Verify this business

    Air France - Appetizer

    Air France

    2.3(26 reviews)
    0.9 miMidtown West

    Overall, my experience with Air France was VERY positive - have not flown this airline in 8 years,…read morebut it brought back fond memories. Will definitely fly with them again. Flight from IAD-CDG Premium Voyageur (Premium Economy) - 4 stars 1. Previlege to use the first class check-in and boarding line was special and baggage allowance is pretty good! 2. The seats were completely new and cocoon style (you're not bound by what the person in front of you does). the seat had power, reading lights, clairn's amenities, magazines, water - it was great. 3. The meal service was the same as what they served in economy - but the food was decent and the wine selection was also very decent - champagne, two different kinds of red and white, dessert wines, aperitifs/digestifs. 4. The problem - we had to come off the plane, get on the shuttle and go to the transfer gate, it was one LONG shuttle ride in a cold rainy winter. This is more of a CDG's problem - the airport set up is so complicated, it needs to streamline. Flight from CDG-DUB: Premium Voyageur (Premium Economy) - 4 stars 1. Although the seats were small - it was half empty so it was pretty spacious. 2. They served Heidseck Monopole champagne!!! 3. The small meal kit looked small, but had some serious stuff in it - tarts, appetizers and meals - it was pretty good. 4. The bags came out FAST! Flight from DUB-CDG Premium Voyageur (Premium Economy) - 2 stars 1. The flight was delayed for a bout 40 minus - UGH. 2. The seats were cramped and not comfortable AT ALL :( 3. To add to my stress, the same LONG shuttle ride repeated, and I got to the transfer gate literally 10 minutes before boarding for my IAD flight...CDG REALLY NEEDS TO STREAMLINE ITS TRANSFER PROCESS. Flight from CDG-IAD Affaires (Business) 1. Don't know why - but I was upgraded...yeah! 2. The service was very friednly and attentive - champagne service, hot towel, coat cloaking and everything. 3. The movie selection was awesome - lots of movies, TV series, music, games and etc. 4. The apetizer was awesome and went great along with my Billecart Salmon champagne, the main dish and the cheese selection was o...k...not mind blowing. The dessert selection was pretty good. 5. The second meal service was lacking - it was just small apetizers, no bread or anything - they can do better than this. 6. The service in general was pretty thorough though! 7. The self-service bar area was pretty nice - drinks and fruits on the go. 8. The lavatory looked old - but had the Clairins tonic lotion for use. So, to make the flight experience more dramatic, I didn't get my luggage on time, so they promptly put it on the next flight - and delivered them safely by the evening. They did a great job following up and making sure the bags were tracked and we were updated correctly. I really commend AF for making this process painless.

    Wonderful experience on business from CDG to JFK. The wines were fantastic as was the food. Lots of…read morefresh bread and butter, plenty of snacks on demand. I thought the seat and screen was a little old, but still plenty of room and I would happily fly again. The staff are so, so lovely too.

    Photos
    Air France - Pre-landing snack

    Pre-landing snack

    Air France - Vegetarian main course

    Vegetarian main course

    Air France - Snack

    See all

    Snack

    Korean Air - The Airbus a380

    Korean Air

    3.3(15 reviews)
    0.6 miMidtown East

    I had to call 1.888.462.1105 to make our reservation because the app wouldn't let me book a room…read morefor the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.I had to call 1.888.462.1105 to make our reservation because the app wouldn't let me book a room for the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.

    I had to call 1.888.462.1105 to make our reservation because the app wouldn't let me book a room…read morefor the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.I had to call 1.888.462.1105 to make our reservation because the app wouldn't let me book a room for the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.

    Photos
    Korean Air
    Korean Air
    Korean Air

    See all

    China Eastern Airlines

    China Eastern Airlines

    1.8(13 reviews)
    0.4 miKoreatown, Midtown East

    After taking a perfectly fine CE flight from New York to Hong Kong, I felt compelled to write a…read morereview here to set the record straight. Reading all these terrible reviews from earlier I was terrified to take my flight, expecting the absolute worst. It was FINE. No it wasn't the best flight in my life but who really cares! It's cheap and gets you to where you need to go. My flight (NY to Shanghai to Hong Kong) had minimal waiting time in the airport compared to all the other options I reviewed on Kayak, and each of my flights was right on time. I will say that I only brought carry-on luggage so have no experience with the check-in bag experience (the lines at JFK to check in luggage definitely looked horrendous so keep that in mind when going to the airport). The flight attendants do not all speak English fluently but enough to get by just fine. There were no vegetarian options for the food but I had lots of very edible and quite tasty noodles and rice that got the job done for airplane food. And I feel the need to correct something very misleading in all these reviews - the entertainment options were great! Tons of new Hollywood movies all in English (with Chinese subtitles). And there was absolutely NO smell on my plane. Sat next to perfectly polite passengers on each leg of the flight. I have had a vastly better experience than the other reviewers (maybe I just got really lucky?). But in my opinion China Eastern is a solid airline that provides an average/above average flying experience.

    The service is absolutely terrible! I couldn't board my flight as my passport is expired in March…read moreof 2020 and i was traveling in Nov. They did not inform me that some countries including CHINA AND INDONESIA required your passport to be at least 6 months valid ! When I booked the ticket, they should have Inform me check the expiration date on my passport, but they didn't. They had me on hold for quite awhile , one lady said to me oh there's no need to argue about it and hung up on me. I'm not saying that they need to keep a list of countries but at least when someone book a flight and provide the passport info, they should really say something like oh hey just make sure you check your passport because it looks like it's less than 6 months valid. The staff at the counter when i was at the airport were also rude, they kept asking if my friend would travel without me and refuses to give her boarding pass to her unless she tells them whether or not she's traveling without me. We were deciding on what to do and they stood there being super rude and unprofessional! I would not recommend their services at all. It's one thing that they refuse to help me or acknowledge their fault but they couldn't even maintain professionalism, extremely rude and I'm extremely disappointed. A Thought to keep in mind though- they are so quick to tell you when you enter method of payment wrong or billing zip code wrong but yet can't tell you about passport related info !

    Photos
    China Eastern Airlines
    China Eastern Airlines
    China Eastern Airlines - I had to call 1.855-5103-558 to make our reservation because the app wouldn't let me book a room for the same night after midnight.

    See all

    I had to call 1.855-5103-558 to make our reservation because the app wouldn't let me book a room for the same night after midnight.

    All Nippon Airways

    All Nippon Airways

    4.4(5 reviews)
    0.6 miTheater District, Midtown West

    I had to call 1.888.462.1105 to make our reservation because the app wouldn't let me book a room…read morefor the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.I had to call 1.888.462.1105 to make our reservation because the app wouldn't let me book a room for the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.

    I had to call 1.888.462.1105 to make our reservation because the app wouldn't let me book a room…read morefor the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.I had to call 1.888.462.1105 to make our reservation because the app wouldn't let me book a room for the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.

    Photos
    All Nippon Airways
    All Nippon Airways
    All Nippon Airways - The All Nippon main customer service number is 1 866 (666-0203)TL or 1-877 456 (20_77)TM. This number is available 24/7 for booking,

    See all

    The All Nippon main customer service number is 1 866 (666-0203)TL or 1-877 456 (20_77)TM. This number is available 24/7 for booking,

    Korean Air

    Korean Air

    3.1(31 reviews)
    0.8 miMidtown East

    I had to call 1.888.462.1105 to make our reservation because the app wouldn't let me book a room…read morefor the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.I had to call 1.888.462.1105 to make our reservation because the app wouldn't let me book a room for the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.

    I had to call 1.888.462.1105 to make our reservation because the app wouldn't let me book a room…read morefor the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.I had to call 1.888.462.1105 to make our reservation because the app wouldn't let me book a room for the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.

    Photos
    Korean Air
    Korean Air
    Korean Air - Watch out - there was a rubber or plastic piece in the appetizer.

    See all

    Watch out - there was a rubber or plastic piece in the appetizer.

    Royal Air Maroc

    Royal Air Maroc

    1.9(23 reviews)
    0.5 miChelsea, Midtown West

    I had to call 1.888.462.1105 to make our reservation because the app wouldn't let me book a room…read morefor the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.I had to call 1.888.462.1105 to make our reservation because the app wouldn't let me book a room for the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.

    I had to call 1.888.462.1105 to make our reservation because the app wouldn't let me book a room…read morefor the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.I had to call 1.888.462.1105 to make our reservation because the app wouldn't let me book a room for the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.

    Photos
    Royal Air Maroc
    Royal Air Maroc
    Royal Air Maroc

    See all

    Kenya Airways - airlines - Updated September 2026

    Loading...
    Loading...
    Loading...