Overall, my experience with Air France was VERY positive - have not flown this airline in 8 years,…read morebut it brought back fond memories. Will definitely fly with them again. Flight from IAD-CDG Premium Voyageur (Premium Economy) - 4 stars 1. Previlege to use the first class check-in and boarding line was special and baggage allowance is pretty good! 2. The seats were completely new and cocoon style (you're not bound by what the person in front of you does). the seat had power, reading lights, clairn's amenities, magazines, water - it was great. 3. The meal service was the same as what they served in economy - but the food was decent and the wine selection was also very decent - champagne, two different kinds of red and white, dessert wines, aperitifs/digestifs. 4. The problem - we had to come off the plane, get on the shuttle and go to the transfer gate, it was one LONG shuttle ride in a cold rainy winter. This is more of a CDG's problem - the airport set up is so complicated, it needs to streamline. Flight from CDG-DUB: Premium Voyageur (Premium Economy) - 4 stars 1. Although the seats were small - it was half empty so it was pretty spacious. 2. They served Heidseck Monopole champagne!!! 3. The small meal kit looked small, but had some serious stuff in it - tarts, appetizers and meals - it was pretty good. 4. The bags came out FAST! Flight from DUB-CDG Premium Voyageur (Premium Economy) - 2 stars 1. The flight was delayed for a bout 40 minus - UGH. 2. The seats were cramped and not comfortable AT ALL :( 3. To add to my stress, the same LONG shuttle ride repeated, and I got to the transfer gate literally 10 minutes before boarding for my IAD flight...CDG REALLY NEEDS TO STREAMLINE ITS TRANSFER PROCESS. Flight from CDG-IAD Affaires (Business) 1. Don't know why - but I was upgraded...yeah! 2. The service was very friednly and attentive - champagne service, hot towel, coat cloaking and everything. 3. The movie selection was awesome - lots of movies, TV series, music, games and etc. 4. The apetizer was awesome and went great along with my Billecart Salmon champagne, the main dish and the cheese selection was o...k...not mind blowing. The dessert selection was pretty good. 5. The second meal service was lacking - it was just small apetizers, no bread or anything - they can do better than this. 6. The service in general was pretty thorough though! 7. The self-service bar area was pretty nice - drinks and fruits on the go. 8. The lavatory looked old - but had the Clairins tonic lotion for use. So, to make the flight experience more dramatic, I didn't get my luggage on time, so they promptly put it on the next flight - and delivered them safely by the evening. They did a great job following up and making sure the bags were tracked and we were updated correctly. I really commend AF for making this process painless.

Wonderful experience on business from CDG to JFK. The wines were fantastic as was the food. Lots of…read morefresh bread and butter, plenty of snacks on demand. I thought the seat and screen was a little old, but still plenty of room and I would happily fly again. The staff are so, so lovely too.

I had fantastic experience Flying with American Airlines. The Staff was friendly, the flight was on…read moretime, and I felt comfortable Throughout. I'll Definitely Choose them again.

The staff are the rudest, most unfriendly and unhelpful that I have experienced. My boarding pass,…read moreprinted when I arrived, had the incorrect gate #. I waited at gate and when they announced it was ready to board I realized I was at the wrong gate. I ran to the other side of the terminal and just missed the cut off. I begged to be let on they said no. they would not look at me or offer any options. I was sobbing and they wouldn't look at me. I asked the man at desk about option. He printed another boarding pass and told me to go to the gate. Didn't say I was on standby which I was. When I arrived at gate desk person wouldn't look at me while telling me I need to wait until everyone boarded to get on. every single person was rude. They will not look at you or offer help. The absolute worst. Do not fly this airline.

I had to call 1.888.462.1105 to make our reservation because the app wouldn't let me book a room…read morefor the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.I had to call 1.888.462.1105 to make our reservation because the app wouldn't let me book a room for the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.

I had to call 1.888.462.1105 to make our reservation because the app wouldn't let me book a room…read morefor the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.I had to call 1.888.462.1105 to make our reservation because the app wouldn't let me book a room for the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.

I had to call 1.888.462.1105 to make our reservation because the app wouldn't let me book a room…read morefor the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.I had to call 1.888.462.1105 to make our reservation because the app wouldn't let me book a room for the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.

I had to call 1.888.462.1105 to make our reservation because the app wouldn't let me book a room…read morefor the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.I had to call 1.888.462.1105 to make our reservation because the app wouldn't let me book a room for the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.

I had to call 1.888.462.1105 to make our reservation because the app wouldn't let me book a room…read morefor the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.I had to call 1.888.462.1105 to make our reservation because the app wouldn't let me book a room for the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.

I had to call 1.888.462.1105 to make our reservation because the app wouldn't let me book a room…read morefor the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.I had to call 1.888.462.1105 to make our reservation because the app wouldn't let me book a room for the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.

I had to call 1.888.462.1105 to make our reservation because the app wouldn't let me book a room…read morefor the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.I had to call 1.888.462.1105 to make our reservation because the app wouldn't let me book a room for the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.

I had to call 1.888.462.1105 to make our reservation because the app wouldn't let me book a room…read morefor the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.I had to call 1.888.462.1105 to make our reservation because the app wouldn't let me book a room for the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.

I had to call 1.888.462.1105 to make our reservation because the app wouldn't let me book a room…read morefor the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.I had to call 1.888.462.1105 to make our reservation because the app wouldn't let me book a room for the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.

I had to call 1.888.462.1105 to make our reservation because the app wouldn't let me book a room…read morefor the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.I had to call 1.888.462.1105 to make our reservation because the app wouldn't let me book a room for the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.