Our flight from Japan to New Jersey was great up until we were about to land in New Jersey. We had…read moreto circle around in the air for about an hour because there was a line of planes down below in the way of where we were supposed to land. This caused our 3 hour layover to our connecting flight to become a 30 minute layover. It was absolutely ridiculous...how are we supposed to go through immigration, grab our checked luggage, and recheck it in. All to take a train and then bus back to the front of the airport. To go through airport security all over again. Mind you we had to run to our gate since it was the last gate of course. This was just a crazy experience to go through. There should be more organization for individuals who are trying to get to a connecting flight. Maybe another line that specifically says connecting flight, in order for the process to be sped up. All of that to get to our gate and find out that boarding was delayed.... Once we got to FLL airport, we went to get our checked luggage to find out that my friend's duffle bag was as still in Newark. Mind you her bag was the first to be placed to get checked back in. Luckily they shipped it the next day to her house. But she should've received her bag right after deplaning just like the rest of us. I'm disappointed but relieved that my friend received her duffle bag in one piece.

I cannot say enough about the exceptional customer service I received. After a very difficult year…read morecaring for my son through ongoing medical challenges, my flight credit expired before I was able to use it. When I reached out to explain the circumstances, I was met with genuine compassion, understanding, and professionalism. Wendy took the time to review my situation, listen to my concerns, and offer a solution that truly helped my family during a stressful time. Despite my credit having expired, she treated me with kindness and empathy and worked to provide relief when I needed it most. In a world where customer service often feels transactional, this experience was a reminder that exceptional people still make a difference. I am incredibly grateful for the support, flexibility, and care that was shown to me and my family. Thank you, Wendy, for your compassion and outstanding customer service. Your kindness will not be forgotten.

Took this flight on a whim because it was the cheapest NY to Seoul for the day we needed. New plane…read more(we checked) which was clean and had good lighting. EXTREME leg room. Only downside was that entertainment was primarily in Korean, but we planned ahead so this wasn't an issue for us (we're a cat). Meals were decent (for airline meals - beef and veggies and pork and rice). Talked about how we wish we flew them on the way home. We don't really get the budget but professional service airline schtick but eh, it was pretty lux for economy for us.

I was on a flight YP131 from Incheon, Korea, to Newark on August 15th. I got sick a few days after…read moreI arrived in Newark because one flight attendant on this flight was ill; she was the only one wearing a face mask and coughing. I'm 100% sure I caught it from her because I didn't go anywhere during the weekend since I got back on Friday. If you work in the service industry, there's a simple rule: if you are sick, stay home. Obviously, this airline doesn't care about its passengers. They allowed an ill flight attendant to work a 15-hour flight. What a shame. A week later, I'm still not 100%

I had to call 1.866.514.0176 to make our reservation because the app wouldn't let me book a room…read morefor the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.I had to call 1.866.514.0176 to make our reservation because the app wouldn't let me book a room for the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.

Looking for flights from the New York City's Manhattan area (Financial district), there are a few…read moreairports nearby like JFK, EWR, LaGuardia. I decided to book a flight, recently, with JetBlue on a nonstop flight from Newark Liberty International Airport to Orlando International Airport, and it was a great experience! It was my first time flying out of Newark Liberty, and I booked the late night nonstop flight departing around 9:00 PM because I needed to get to Orlando for race day packet pickup for the RunDisney Springtime Surprise 2026 race. It worked out perfectly, but I did get to the hotel around 1:30 A.M though! There were a lot of open seats available on the flight! Having some extra space on a late night trip made the journey much more comfortable and relaxed! Boarding was smooth and fast! The service was also fantastic. The flight attendants were friendly, and attentive throughout the flight, even though it was a later departure! The flight itself was smooth, and before I knew it, I was arriving in Orlando Florida! This was an excellent JetBlue experience. Comfortable flight, plenty of open seats, great service, and the convenience of a nonstop route from Newark to Orlando. I would definitely book this route again in the future and look for potential flights into EWR from Las Vegas!

The experience was definitely worse than that on other airlines like Delta, but given how cheap the…read moreticket was, I guess I couldn't really complain. A few things to note if you're going for Spirit Airlines: - Even water cost money! Bring a water bottle with you and full it up before boarding. - Download a movie or bring a book to read. They don't provide any form of entertainment during the flight. - The seats do NOT recline. I regretted doing an overnight flight. I thought I could sleep on the plane, but it was so uncomfortable, I couldn't really sleep. I feel like I'd be fine on a daytime flight though. - Delays are pretty likely. Mine was initially delayed for 20 minutes and in the end, an hour. It could be troublesome if it's an connecting flight and you might miss the next one. If they have super cheap tickets again, I'd probably choose them, except for overnight flights.

Absolutely horrendous!! Service is awful, slow and always unprofessional. They just don't care…read moreabout customer service.

We booked Delta Airlines for an international trip (8+ hour flight). My husband is 6'4" and…read morestandard coach is way to small for him. The most positive aspect of this flight was the staff, hands down super nice & professional. We booked comfort + because of the extra leg space but there was nothing comfort about it except a little extra leg room. The seats were unbearable the lower back was completely con-caved & painful. Unfortunately the flight was full so we couldn't even switch seats. We stuffed pillows behind our back to help a little. The dinner was a spicy rice (ok if you like spicy) with what looked like chicken. Lufthansa does a much better job with meals comparatively. For breakfast we received an egg on English muffin. Only 4 bathrooms for such a huge plane is definitely not good... they said they would clean them throughout the flight, but every time I used it, it was a mess... disappointing for sure. Overall the expensive price for comfort + wasnt worth it at all.

Been awhile since I flew Delta Terminal A Newark airport…read more Well arrived 3 am for 6am flight to Japan and other airline check-ins are open.... Line already started and the Delta employees show up 415 am.... Unless it has changed I thought show time was 3 hours for international and 2 hour for domestic flights. We showed up early since the gov shutdown and issues with the air traffic controllers... so does that mean the check-in section can be even more lazy and who's up when they want? Please let me know if I am wrong about the show times for international and domestic flights.

Absolutely love AA... Don't always have the best experience, but I do fly weekly and have flown…read morenearly all domestic (and many int'l) brands throughout my many years and AA overall is my selection. Quite tired of all the negative reviews, mostly from inexperience, non-business travels who are very inflexible and/or have no clue how to schedule connecting flights or ow to properly pack or what to expect when utilizing air travel, which are 99% of the 1 or 2 star reviews for most any airline, especially the extremely large ones like AA. My experience isn't inline with these negative reviews and I use AA weekly. 95% of the experience is very positive, mostly ontime, comfy, and professional. Highly recommend AA!

American Airlines Newark check-in staff this morning around 4:15 AM were extremely rude and…read moreunprofessional. The entire customer service experience was nasty from the beginning. What really bothered me was seeing a Spanish-speaking passenger struggle because he didn't speak much English, and the staff showed little patience or professionalism. It honestly came across as dismissive and discriminatory instead of helpful. To make matters worse, the flight attendants were not pleasant either and carried attitude throughout the flight. I'm currently connecting in Dallas and hoping the next flight experience is completely different because so far this has been unacceptable customer service. Do better, American Airlines. Side note I wish I could give zero stars.

What a a great deal, great flight, and great staff…read more This flight was from LMM to EWR and it was 4 hours of smooth sailing. We purchased the seats three rows back from the entrance door where the middle seat can't be purchased so we could have all three seats to ourselves months in advance and got a great deal. The seats were pretty comfy and there was a lot of legroom compared to economy. The service was great and the pilots did a great job too. I've flown Frontier a couple times over the years but this was the best flight I've ever had with them, other than the flight from EWR to LMM. Thanks again for everything. Safe travels :)

Exhausting Experience - Missed Connections, Delays, and Zero Support…read more I missed both of my connecting flights with @FlyFrontier -- outbound and return. I booked Frontier for my NYC-LA trip from May 29 to June 5. They sold me a connecting itinerary with only 50-70 minutes between flights. That's not just tight -- it's impossible. I was supposed to fly Santa Ana Denver NYC (LGA) But my flight was delayed until I missed the connection again. So they rerouted me to Santa Ana Denver Atlanta NYC That's 3 flights with 22-hour overnight layover, just to reach the same coast. I couldn't believe No hotel. No help. No luggage. I had to: - Buy clothes - Spend on food - Pay $50+ for transport - Use 35,000 Marriott points for hotel And this happened across almost every flight I took -- delay after delay. The next day, I went to the Frontier counter at DEN to print my boarding pass and sort things out. To my shock -- I saw that a direct flight from Denver to NYC was available. I had asked for that exact flight the night before. The agent told me: "Unavailable." I begged for help. I was exhausted. The only answer I got was: "No. It's airline policy." They offered that same direct flight... for $400 more -- on top of the $495 I already paid. When I finally got to NYC, they told me to pick up my bag at LGA. At midnight I went. No staff. Just silence. Now I have to return to the airport again tomorrow, just to pick up a luggage that should've arrived with me. This isn't "low-cost" travel. It's high-cost chaos. @FlyFrontier #FrontierFail #FlyFrontier #Frontier #NeverAgain

I had to call 1.888.462.1105 to make our reservation because the app wouldn't let me book a room…read morefor the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.I had to call 1.888.462.1105 to make our reservation because the app wouldn't let me book a room for the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.

I had to call 1.888.462.1105 to make our reservation because the app wouldn't let me book a room…read morefor the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.I had to call 1.888.462.1105 to make our reservation because the app wouldn't let me book a room for the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.

I had to call 1.855.265.3023 to make our reservation because the app wouldn't let me book a room…read morefor the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.I had to call 1.855.265.3023 to make our reservation because the app wouldn't let me book a room for the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.

I had to call 1.855.265.3023 to make our reservation because the app wouldn't let me book a room…read morefor the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.I had to call 1.855.265.3023 to make our reservation because the app wouldn't let me book a room for the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.

I had to call 1.888.462.1105 to make our reservation because the app wouldn't let me book a room…read morefor the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.I had to call 1.888.462.1105 to make our reservation because the app wouldn't let me book a room for the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.

I had to call 1.855.497.1277 to make our reservation because the app wouldn't let me book a room…read morefor the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.I had to call 1.855.497.1277 to make our reservation because the app wouldn't let me book a room for the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.