I found this Dr. on the AVMED physician directory. I went in for my first visit yesterday and it…read morewas a very nice surprise. LOCATION- the office is located in a large intersection- the Regions Bank Building on 36th and Biscayne so its impossible to miss it! Parking is free and offices are tidy! STAFF- the reason why i chose this DR to begin with was the service i got over the phone- i went through a list of places and most places had really unprofessional and rude receptionists- at which case i hung up and tried a different number until BINGO! i hit this office. The receptionist is very polite and soft spoken. She is very professional and just a pleasure to speak to! Very nice and friendly -first PLUS! I did wait a little longer than usual but the front desk young lady told me that my insurance was having technical difficulties and she couldn't get in touch with them. They had a nice big flat screen TV in the reception which made my wait barely noticeable. DR- She is extremely nice and polite. So genuinely concerned and listened to all my crazy rants and medical history ups and downs. She was very receptive to all my comments and offered great advice and even helped me with recommendations on other specialists i should see. She even had the front desk girl make copies with specialist information and wrote referrals so i wouldn't have any problems with my insurance covering my services. She also took down the names of all my prescription meds and found cheaper alternatives and then sent them directly to my pharmacy so i wouldn't even have to bother dropping them off WOW! this place is really amazing and understands people and how to take care of them and their needs. I would most definitely recommend this place 100%

Dr. LURIE is the best Dr. anyone would ever want! Her…read moreoffice staff is the sweetest and you can actually feel the smiles from the moment you call! Lili and Natalia are always willing to answer any question we might have or concerns that might arrise. Emma is our go to nurse! And the kids LOVE HER! She always gives them a Bluey (or character du jur) bandaid of choice! All in all the best.

Hi, I hate to break some bad news to you folks out there, I'll rather run and avoid from very…read moreunprofessional office who works at front desk faculty staff, they wouldn't do anything for patients without doing any authority! Huge disappointment with how it turned out big disaster outcome by doctor office manners...... I loved Dr Susan J Lurie but her office has been making things hard for all patients included me...... be cautious and select someone who has overall five stars where it has all woth excellent patient care service without any trouble not even like those meanie women who works at front desk being lazy and stretchy!

This was one of the most disappointing experiences I have had with the healthcare system…read more I arrived for my mammogram, and upon checking in, I was asked to provide my prescription--even though I had already submitted it when scheduling the appointment (they won't even schedule the exam without it). Jackie, the lead at the front desk, immediately suggested that I reschedule. It is unbelievable that the office could lose the information they already had on file and then simply ask patients to reschedule instead of making any effort to find a solution or retrieve the documentation. The lack of accountability and willingness to help was extremely disappointing.

I have been coming here for many years and, in the past, have always been greeted by friendly,…read morehelpful, and courteous staff at the front desk. Unfortunately, my most recent visit in May was a very different experience. When I arrived, I struggled to get in because the buzzer was not working properly. Despite there being no other customers waiting, the front desk staff appeared to ignore me as I stood outside trying to gain entry. They were sitting at the desk on their phones and made no effort to assist until I was finally able to get their attention. Once inside, the experience did not improve. The staff seemed uninterested and inconvenienced by having to help me, and the interaction felt far from welcoming. To top it off, no one acknowledged me or even said goodbye as I left. Additionally the facilities are a bit weathered, the bathroom has broken items, and generally the place does not have the same feel it once did. The experience was disappointing, especially given the consistently positive experiences I have had here over the years. I hope this was simply an isolated incident and that the level of customer service returns. I don't know what has happened, if management has changed or if it's just a bad apple situation either way I hope it is corrected soon! PS - Also never got my results, and my doctors office didn't either, even though I filled out the paperwork to have results sent to my doctor....

check and staff were so kind. Doctor Shariar was very knowledgeable and explained everything so…read moreclearly. Good to know there are such generous and experienced doctors especially when it comes to kids.

Scammers. Not worth a visit…read more If you are looking for honest and fair individuals, this is not the place. Search for a different clinic.

The women at the front desk really do not understand customer service in any regard. It takes a lot…read morefor me to write a poor review. I called with an urgent question, waited 3 hours for a call back, called again and expressed the urgency. After this woman was finished speaking over me...she said I might just have to come in again. Meaning, I would need to spend another $300 instead of assisting the patient and getting the doctor on the phone for a 2-3 minute phone call (all doctors are busy....not just yours). The service in Miami as a whole is atrocious. But....when it comes to medical issues, I really expected more competent individuals to be in charge of the phone lines.

Extremely disappointing experience. My friend Kenzie came in because she has been having severe…read morechest pain for the past couple of days, and instead of showing any concern, the staff at the front desk were immediately dismissive and had an attitude from the moment we walked up. What made absolutely no sense was being told that because the chest pain had already been happening for a few days, it "wasn't urgent," but that if we had come in on the first day it would have been considered more urgent. Chest pain does not suddenly become unimportant just because someone has been dealing with it for more than a day. We weren't expecting anyone to diagnose her at the front desk--we were simply expecting basic compassion, professionalism, and for her symptoms to be taken seriously. When someone is already scared and in significant pain, the last thing they need is to feel like they're inconveniencing the staff by asking for medical help. The attitude and dismissiveness were completely unnecessary and made an already stressful situation worse.

If you are looking for a doctor in Miami, look no further. Dr. Shaffer is without a doubt the best…read moregeneral doctor in all of Miami-Dade. I've been seeing her for three years and now that I'm leaving Miami, I'm kind of traumatized thinking about having to find a doctor as good as Dr. Shaffer again! Dr. Shaffer is associated with Baptist and you can communicate with her office using Baptist's online portal as well as see all of your exam summaries and lab results. She was covered under my United Healthcare Insurance, and luckily still in-network when I switched to Cigna. She shares the office with one or two other doctors who I believe are both "concierge doctors" so needless to say the office is beautiful and spotless. They can do EKGs and x-rays in office, as well as all of your blood work right then and there. I've seen her for everything from yearly physicals and strep throat to more complicated issues. She is so kind and intelligent. I have never once felt any bit uncomfortable or awkward when talking to her. Her office staff is wonderful too, particularly Courtney, and many times I've been able to get an appointment same day. Her office is located off of Lincoln Road, but there is a huge parking garage right next door with very reasonable rates. I think at most I have ever paid $8 and that was for a fairly long physical with labs, followed by a stop at Shake Shack across the street (because what else do you do after getting a physical?) As far as any negatives, the wait time can at times be a bit long, but since the service is so good I really don't mind. They're usually good about submitting prescription refills as well, I've only had to call them once or twice to follow-up on a refill. Her old assistant, Minerva I believe, used to be a bit scattered, but her new one Courtney is totally on top of everything.

Excellent first experience at Miami Beach Wellness Center located on the corner of 17th & Michigan…read moreAve on the 5th floor. I came to see one of the MDs in the group, Dr. Cindy Shaffer, a primary care physician affiliated with Baptist Health. I had pleasant interactions with the entire medical staff. Also, this office is enormous, modern and equipped with state of the art diagnostics like ultrasound, x-ray, and they even do EKG and lab testing in office which is a HUGE time saver. The phlebotomist drawing my labs did a great job. The only drawback is finding parking near lincoln rd. so give yourself extra time.

I am a patient from Dr. Rian Maerks since 12 years and every probably 3 years I am returning to Dr…read more Maerks to catch up with my aging. In July 2023, after having another baby a total Mommy Makeover was necessary. Dr. Rian Maerks did a tummy tuck, micro facelift, upper eyelid and lower eyelid surgery on me. All in one! The first 3 days the recovery was challenging with 3 kids, but on the fourth day I was already able to function a little and started working in less than a week! I am a extreme perfectionist and it is very difficult to satisfy me. As a patient I can be pretty annoying and picky, especially if it is about my beauty, but Dr. Rian Maerks was so patient, friendly and professional and the results are fascinating! I LOVE my new me! I couldn't imagine a better outcome. Actually the results are better than expected. Also friends, neighbors and other people in my life came up to me and mentioned that I look so rested and 10 years younger. I would never go anywhere else! Dr. Rian Maerks is by far the best plastic surgeon here in South Florida.

Be very careful of the results and fake reviews. This guy doesn't care after he gets paid. Has huge…read morestaff turnover and inaccurate records. Dig deep and really ask to see his 1 year after results. Left me with fake eyelashes sewn under my skin. Told me I should high five him for my results. Neck is bulging. He stopped responding and kept 75k. Doesn't stand by his work.

Dr Shagalov is an excellent dermatologist. She is careful and explains exactly what she is doing…read more I have seen her for Moh's surgery and regular dermatology visits. Her office personnel are very professional and helpful. I highly recommend Biscayne Dermatology. .

very professional and qualified care, with amazing assistants and well staffed office. An added…read moretouch was a well stocked area providing snacks and drinks.