If you're looking for a dangerous, negligent psychiatric practice, look no further than Elevate…read morePsychiatry. My experience here has been filled with administrative incompetence, medical negligence, and a blatant disregard for patient care. This practice appears to prioritize profits over patient well-being, leaving itself wide open to legal liability. The issues began immediately with billing errors. I was repeatedly overcharged for visits due to misinformation about my co-pay, which required me to fight for refunds. While frustrating, this was just the beginning compared to the negligence in my psychiatric care. Dr. Sused Hidalgo prescribed a medication for my diagnosis, but when my insurance didn't cover it, the pharmacy suggested an alternative. She issued a new prescription within minutes--without reviewing my chart or evaluating if it was appropriate for my condition. When I raised concerns, I found out Elevate had never even obtained my medical records from my previous psychiatrist. Despite completing a HIPAA form and requesting the transfer myself, they failed to follow through. Dr. Hidalgo prescribed medication without access to my medical history, and when I pointed this out, she dismissed my concerns, stating we could "discuss it during the next visit." There was no accountability or acknowledgment of the potential harm caused by this negligence. In search of better care, I was assigned to Dr. Dolores ("Doly"). Her approach was even worse. Despite providing her with genetic testing results showing which medications would likely work for me, she dismissed them as mere "suggestions." When I reported severe side effects from her prescribed medications--worsening anxiety, sedation, and erratic behavior--she refused to adjust the treatment plan. Dr. Doly also made bizarre and offensive comments, such as: "Depressed people don't wear makeup. I recommend some women wear makeup to feel better." "I don't believe in bipolar II. Depression is just a side effect of bipolar, and I think you're bipolar I." Her assessments were conducted entirely via Telehealth, which is not permitted for diagnosing and treating complex conditions like bipolar disorder. This is unethical and a violation of medical guidelines. On July 12, I sent a detailed email to the owner, Mr. Bhatia, outlining these issues. Despite following up with voicemails, I never received a response. My last appointment was on October 31, and as of December 10, no one from the practice has reached out. This lack of follow-up makes it clear they only care about money, not their patients' health. Elevate Psychiatry's negligence includes: * Medical malpractice: Prescribing medications without proper evaluation or access to my medical records. * HIPAA violations: Failing to request or obtain my previous medical documentation. * Insurance fraud: Overcharging me despite confirmed coverage. * Negligent Telehealth practices: Diagnosing and treating complex conditions remotely without required in-person evaluations. This practice is not just incompetent, but dangerous. If you value your health, avoid Elevate Psychiatry. I have documented proof of every interaction to support my claims. I feel so strongly about advising others to avoid this practice that I have written multiple reviews across platforms, filed a complaint with the Better Business Bureau (BBB), and made two separate reports to the Florida Department of Health (DOH) and HIPAA. I want to be very clear that this is not slander, libel, harassment, or defamation. This is my honest experience, and my only intention in sharing it is to warn others and hope that Elevate Psychiatry will make serious changes to avoid causing harm to more patients.

I had a very disappointing and frustrating experience with Elevated Psychiatry. Over the past two…read moreweeks, I had two therapy appointments scheduled, and in both cases, no one showed up. Last week, I waited in the virtual room for over an hour, but no one joined the session or reached out to explain why the appointment wasn't happening. Then, yesterday, I waited on the phone for half an hour for another pre-scheduled therapy session, and again, nobody joined. In August, I had an appointment with Carla and was informed that the cost would be $129, which I agreed to pay upfront. I joined the virtual meeting on time, but after waiting 15 minutes, the secretary finally joined just to collect the payment. Only after I paid did the doctor appear, and she informed me we had only 15 minutes left. That was barely enough time to even start discussing whether I needed any medication, and the session was rushed. Afterward, I received a bill for $428, which was clearly incorrect. I had to waste time calling them to get the error corrected, and they finally charged me $129. But even that felt unfair because I didn't receive the 30-minute evaluation I was eligible for. The appointment didn't result in any meaningful progress other than scheduling another session with a different therapist. To make matters worse, there's been no explanation or apology for the missed appointments, and it's almost impossible to get in touch with anyone to resolve these issues. It's incredibly discouraging to seek help for mental health only to be treated this poorly. Their unprofessionalism has only added more stress to my situation, and I wouldn't recommend their services to anyone.

5-stars. Came to do my pre-op medical clearance. Everyone was so nice and the gal that drew my…read moreblood was the best! Would definitely recommend to anyone in need of urgent care or medical testing.

Terrible experience…read more Today, Saturday, July 18, 2026, at around 1:00 PM, I visited the Miami Beach location because I injured my foot and was in significant pain. Since I don't have insurance, I was informed that the medical consultation would cost $140 and the X-rays $80. After the nurse took my X-rays, Dr. Luis Cabrera never brought me into an exam room, never asked about my symptoms, never looked at my foot, and never performed a physical examination. He simply looked at the X-rays, said he couldn't see anything, recommended that I see a foot specialist, and told me the radiologist wasn't available to interpret the X-rays. When I asked who was going to perform my medical examination, he replied that he didn't need to examine me because he already knew I had injured a toe. I explained that he had never even looked at my foot, but he insisted he didn't need to. When I asked how he could give a medical opinion without examining the patient, he dismissively told me to "find someone to explain it to you." I then asked, "If you're not going to examine me, why am I being charged $140 for a medical consultation?" At that point, Dr. Cabrera became angry, told me not to pay anything, and ordered me to leave the clinic. The entire incident happened in front of the nurse and the receptionist, making the experience humiliating and deeply unprofessional. I left the clinic without receiving a medical examination or treatment and without paying, because Dr. Cabrera told me to leave. I have never been treated with such disrespect by a physician. I cannot recommend this clinic based on my experience.

I love Dr. Gold-Schein and her staff! This is an office of all women and which as a woman, I truly…read morelove. As a person who has always had premium insurance coverage, I've never been mandated to have a Primary Care Physician or have a referral from one so I've just rotated through my list of specialists thinking I was getting the best medical care. After seeing Dr. Gold-Schein, I wonder what took me so long to finally get a PCP (Primary Care Physician), because having a great PCP in today's medical society is the key to longevity in life! Having a truly caring, educated, thorough PCP who can communicate effectively is the keystone in today's medical world because your PCP is basically your personal medical manager and I could not have a better person on my team than Dr. Gold-Schein! Now that I'm in my 30's, establishing a relationship with a PCP is a MUST since "everything goes downhill from here". Sadly, in today's medical world, most physicians (especially the specialists) tend to disregard your other physicians' notes, medical records, and then make these myopic diagnosis, prognosis, and write prescriptions based on their interactions with you in which had some of them taken the time to actually read your chart and history, would've prescribed something else since whatever they prescribed you actually cannot be taken with something else you are currently taking, and this is exactly why you MUST have an incredible PCP to manage all of these myopic docs out there. If you have an incredible PCP like myself, Dr. Gold-Schein, you would be able to experience how fantastic it is have a doctor catch the mistakes of the myopic specialists and make changes to your prognosis so that you are on the right plan customized to you in order to have a long and healthy life. Dr. Gold-Schein is part of the Mt. Sinai Medical Center network and which as a Miami Beach resident I love! God forbid something were to ever happen to me, the hospital I would be taken to is Mt. Sinai Medical Center (MSMC), and since I'm a patient in the MSMC network, not only is my chart available to all physicians in the MSMC network including the ER, but my PCP, Dr. Gold-Schein not only has hospital rights there to make decisions on my behalf but is a very well respected physician by others at MSMC. Another fantastic perk to Dr. Gold-Schein being apart of the MSMC network is that if you need additional testing, CT, X-ray, etc...You just walk downstairs and admit yourself to MSMC and have your tests done immediately instead of having to get them done at a third party outpatient facility a few days or weeks later. Also, because she is in the MSMC network she will have your results back in HOURS and same day which is incredible. No more waiting and no second appointments at a later date. This medical perk is priceless as I like to be as efficient as possible with medical issues. I do love Dr. Gold-Schein's straightforwardness which is not for everyone. She is very caring but not overly coddling which I also love about her as I am and adult, but again, that personality type in a PCP is not for everyone, some people need to be overly coddled. I also do like how thorough she is and will send you to specialists as she sees fit and then have you come back in after to make sure you did your homework and are staying on track. That is a sign of an excellent PCP and that is Dr. Gold-Schein. I also like how she is very comprehensive with your health and how she is a huge supporter of optimal mental health and work/life balance. Lizzie at the front desk of this office is wonderful and very easy to schedule appointments with. She will also call you and remind you about your appointments. She will also still give you and old school appointment card to keep in your wallet. The nurse/phlebotomist here is the best! She is very kind and courteous and fantastic at drawing blood effectively and efficiently. They even have a butterfly needle if you should request one to make you more comfortable. I highly recommend Dr. Gold-Schein and her office and if you were to be her patient, you would be so lucky to know that you have one of the best PCP's out there managing your path to living long and prospering. Best of the best.

I've worked in health care for a while, now, so I know when I'm being taken advantage of by a…read moredoctor. I have a prescription that I needed renewed but Dr. Gold Schein won't renew it unless I see her every 6 months, which is completely unnecessary for a healthy young adult. She lied to my face and told me that it was because it is a controlled med, which it is not. And I know it's not because I'm in health care, myself, but I just sucked it up and didn't fight her about it because I needed the refill. On top of that, she charges the visit as a follow-up rather than a wellness check because she can bill more for that and also collect a copay from me. Then we get to the extras. She tries to force a full set of labs and an ekg on me every time. And it's not just me, I've heard them talking to every single person in the waiting room about paying for their labs today. Every 6 months. Not necessary for a healthy 30year old. And on top of that I wait 45 minutes past my appointment time to even be brought back to the exam room. Which means I'm paying even more for parking by the time I leave. Oh and then there was the time she refused to give me a summary of care even though it's a government requirement. She also left my exam room door open the last time I was in the office which allowed me to hear her office staff obtaining at least 3 different authorizations for CTs while I was there. That is unusual in my opinion, and also, a violation of HIPPA since I heard it.

There is an annual fee, but you get concierge service for it. I had a UTI when I was traveling in…read moreTN, and within a half an hour, she had called in a RX to the CVS near my hotel, and an hour later, I was hiking again. It was miraculous. She genuinely cares about her patients. Takes time with each one. But the best thing is, when you have a (non-life-threatening) emergency, she will help you quickly.

She is the best! Highly attentive, responsive and smart! Great experience with the office and…read morestaff.

I returned to Miami from a 7 day cruise and searched for an Urgent Care in South Beach area. After…read morelooking at a few places, I settled in Miami Beach Urgent Care.. starting with the front desk, Usamah Hammad was friendly, professional and attentive. The check in process was quick and easy. I was seen by the Medical Technician, Jorge Leyva who promptly took my vitals and during my visit administered a couple Nebulizer treatments. He was very polished medical technician with great medical knowledge. He answered many questions and had good patient skills, listening, empathy and real concern for my well being. Lastly, I saw Dr. Joseph Ballarini who diagnosed my condition as Bronchitis and prescribed the nebulizer treatment as well as 2 prescriptions. Dr. Ballarini has over 20 years experience and is the owner operator of the Miami Beach Urgent Care. His approach to patient care is second to none. In my 69 years on Planet Earth have I ever experienced such outstanding patient care. Dr. Balerini was down to Earth, very knowledgeable and could relate to me at a patient level versus using a lot of medical terminology. His bedside manner is excellent. I highly recommend Miami Beach Urgent Care.

The staff and doctor were incredibly attentive and got me help right away. They listened to my…read moreconcerns and delivered great care. Highly recommend!

I'm not going to lie. This is one of the best experiences I have had with a doctor... not just in a…read morelong time, but possibly ever. First, she's very personable and knowledgeable. Her staff is friendly and helpful. Her office wait time was maybe 5-10 minutes. What the hell is going on here? How is this even possible? Well it is. And I'm impressed. She almost makes me sad that I'm not in Miami full-time. Almost. ;) Other awesome things: plenty of (free) parking, not in a big crappy complex of health stuff, can do blood draws and vaccines in house, send electronic prescriptions. Happy. Very happy.

I cannot recommend Dr. Keri Livingstone. She's way too happy to prescribe pills, like way too…read morehappy. She barely asked any questions and actually gave me an incorrect diagnosis...twice! No way am I going back to her! I WILL NEVER GO BACK!!

Courteous and professional urgent care. My wait as a walk-in was not very long…read more The usual stack of forms and insurance They carry some medications in the clinic, saving a trip to the pharmacy, but require a cash payment versus using insurance.

I was visiting from out of state and needed urgent care. I received excellent care by all the staff…read morethere. They were welcoming and efficient and saw to me immediately. Dr. Sanchez was very helpful and offered additional recommendations for me in addition to treating my problems and prescribing medication. I was even able to purchase prescription medication from in their office. I was very happy with how kind everyone was and how quickly they took care of me. I would highly recommend using this urgent care office.

Dr. Aquinin is a sole practitioner ( in 2021) When Dr…read moreAquinin " volunteers - " networks" his office is closed with no doctor avail for his patients" I was Dr Aquinin's patient , went to MSMC ER , ER kept me in MSMC overnight with a room by the Nurses station . Dr, Ronny Aquinin Never followed up or called me as his patient . Dr. Aquinin never entered the medical notes or Test results from my overnight stay @ MSMC. I consider this " Poor Medical Care " The office @ Mount Sinai hospital can be misleading . Dr Aquinin did not have access to Msmc test results or ER notes.

Superb Care! Great medical attention and skill from a highly qualified physician…read more Thank you. N