We were looking for a truck for my 17 year old daughter, thought we were going to have to go to…read moreDallas/Ft Worth area, not having much luck here. We stopped at Permian Motors just to check it out. God was looking out for us, the nicest people you will ever meet and deal with. Eli Pando, Keith and Christy King, were awesome, not pushy at all, very genuine people. They gave us a great deal on our daughters 2013 truck. Fixed and checked everything out before we picked it up. Highly recommend this dealership. Gabriel, Monica and Brianna Payan

I've bought three vehicles from Premium Motors over the past 6 years and each experience was…read moreincredibly easy. They helped get me financed and got me in and out the door each time with a ton of help. The best local business in West Texas to buy a car from bar none. Can't recommend enough!

Traveling through Carlsbad, we had emissions failure on our Silverado diesel truck. We called…read moremultiple repair shops that told us it would be 2weeks to 2months to get in/repair work done. After calling Guy Chevrolet, they gave us an appointment the next day. It was diagnosed and repaired the same day. We were so thankful for the help! Everyone at this dealership was so kind and helpful. Special shout out to Eddie Guy! Thanks again for getting us back on the road.

From the owner: Guy Chevrolet Company is a highly rated Chevrolet & GMC dealer with a wide selection of new and…read morequality used cars, trucks, and SUVs. We have been in the automotive business since 1925, providing a hassle-free experience and a helpful team of associates to help you find the best car or truck for you. With upfront, fair pricing you know you're getting the best price available. The full service Chevrolet Service & Parts departments have been serving the Artesia, New Mexico community for over 99 years. We service all makes and models and have convenient hours that are sure to fit your schedule. Stop by when you are searching for your next vehicle or need your next service repair.

Sales team was good, but they sold me a truck maintenance issues. They had the truck in the shop…read morefor about 1 month out of the 4 months I owned it. A warning light kept coming on, and they kept returning the truck to me saying there's no issues. I had a blow out in under 1000 miles and had to replace all 4 rear tires, and then to top of all that, the caliper had a catastrophic failure and I almost wrecked before my first oil change. For a little more context, this was a dually they charged $48000 for. I never hauled anything with it, I drove it less than 2000 miles, it wasn't even due for its first oil change. And it was all light driving. I told the sales manager about the issues and he had the audacity to say that I was probably breaking too hard because the inspection was done correctly. He told me repeatedly to consult my warranty even though I told him it was clearly a maintenance issue. They had fired a Mechanic during this period for stealing and failing to do his job correctly. And he still wiped his hands clean and said they already "bent over backwards for me" because they picked up and dropped off the truck twice completely ignoring the fact they never fixed any issues. Like it's my fault their maintenance department is worthless. But the worthless manager in used cars sales explains a lot. Take your money to Lubbock. More honest, better service, better prices. I'm not even that mad over the $3000 I spent fixing stuff that shouldn't have needed fixing that soon. I'm pissed their gross negligence put a truck on the road in such bad shape it had the potential to kill me or someone else and failed to take any responsibility. Absolutely terrible. Never buy here.

***ZERO STARS*** I contacted this dealership through CarGurus.com. I received an email from Hunter…read moreEmfinger at 4:44pm on June 30th saying they had the vehicle I was interested in "available and on sale." Hunter Emfinger with Stanley Ford Andrews followed up immediately at 4:45pm. Hunter Emfinger confirmed with me that they still had the vehicle for sale and set up an appointment with me for 3:00pm on July 1st. I told him I had to drive 94 miles and that's why I was confirming the vehicle's availability. He said yes, and he would see me at 3:00pm on Saturday. I have looked online at hundreds of vehicles over the last few months. I would NOT have driven to Andrews TX from Lubbock TX had I not had a VERY strong interest in this vehicle. We have many more vehicles to choose from in Lubbock. This vehicle happened to be exactly what I was looking for. Me, my son and my 3-year old granddaughter loaded up in the car at 12:30 and headed to Andrews. We stopped for lunch and arrived about five minutes early for my appointment. I walked into Stanley Ford Andrews and told them that I was there for my 3:00pm appointment with Hunter Emfinger. They all looked very puzzled and a girl that works there went to get someone. A man came out (did not give me his name) and said Hunter had left early, was there something he could help me with. I told him about the vehicle I was there to see. He looked confused and told me they sold that vehicle and delivered it to another customer at 7:00pm the previous evening. Okay, it doesn't take rocket science to realize that if they delivered this car at 7:00pm, they already had someone making a deal for this car at 4:45pm the same day. I made it very clear I was not happy about this situation and told them that this is not the way to conduct business. It's not even about them selling the car to someone else. It's that Hunter Emfinger couldn't make time for a 10-second phone call to let me know that he made a mistake and the vehicle was sold. When you are in the customer service business, you better know customer service. This place definitely does not. They stammered and stuttered and brought the manager, Jesus, over and he said....Um. Um. Um. We can....we can...we can.... I said "You can't do anything," and walked out and drove all the way back to Lubbock. I don't care if they have good prices. Their selling practices are sub-par. I wouldn't give them a dime of my money now. I would rather pay a little more somewhere else. I'd buy from Reagor Dykes here before I'd buy from these people. And, that's not saying much. Just one more example of "typical" car salesman mentality...short on integrity and long on lies. I researched and researched for months to make sure it was the car I want because I can't stand dealing with car dealerships/salesmen. I always want to give the benefit of the doubt, and once again, I was not disappointed {sarcasm}. A simple, quick phone call would have avoided this ZERO STAR review. I could have been relaxing by the pool all afternoon instead of traveling four hours on the road FOR NOTHING. To top things off, I tried to leave a review on CarGurus.com for this dealership. It said I had already left a review for this dealership. Ummm, no. So, I'll leave this review on every social media platform I can find instead. Half a tank of gas later, four hours wasted, nothing to show for it and a very tired grand baby. DON'T GO TO THIS PLACE.

Everything went great they did everything they could to get me in a car and it was on my end I…read moredidn't get it but had it been in my favor on my end I'd have driven home in a new car!

We had a dashboard light come on while on a trip. Stopped to see if they could help or give any…read moreadvice. They were so nice and helpful. Ran diagnostics and had a tech come out and talk to us. Within 10 minutes we were back on the road. Great customer service!

Back in August we bought a used ford expedition here. Had a great experience really enjoyed Daniel…read more Until he made the sale and quit answering us. He told us we had warranty on the car which needed up being untrue. I was having issues with the car so I text him and called him, he ignored me. I took the car back in because my air conditioner wasn't blowing cold air, they said I just needed a coolant refill so they did that. Here I am again with no air conditioner. I would not purchase another vehicle here and I feel that ignoring the customer with an issue is unacceptable.

Permian Ford. I bought a 2022 Ford-F250 Black Widow, on November 13, they promised to install the…read morefront camera by November 16, today is December 14 and I'm still waiting for the camera, very bad attention after receiving my $ 101,000 dollars. the worst Ford in NM, Today 14-12-21 they answered me (Marcella Mungia) if you don't like it, put a lawyer Permian Ford. Compré una Ford-F250 Black Widow 2022, el 13 de noviembre prometieron instalar la cámara frontal para el 16 de noviembre, hoy es 14 de diciembre y sigo esperando la cámara, muy mala atención luego de recibir mis $ 101,000 dólares. el peor Ford en NM, Hoy 12-14-21 me respondieron (Marcella Mungia) si no te gusta pone un abogado

Talk about persistence, these guys have it! Thank you for staying late and dealing with issues the…read moresame day! Very good buying experience! It was worth the long drive from out of state! The manager Kenny and salesman Junior did a great job!

You dirtbags! Send out flyers that have a game leading people to believe they've won money simply…read moreto get them in your showroom. Even when we called with the "confirmation code," your sales staff led us to believe that we had won $5,000, which I've subsequently learned is not factual. I'll be moving on to Yelp to post this review there and following up on the Chevrolet website. I've already filed my complaint with the Better Business Bureau.

Complete lack of communication. I would never deal with this dealership due to the unprofessional…read moreemployees that are working here. I was one of the first ones to call about the new Dodge Demon 170. They were so enthusiastic to help me out considering I was the only one that had called. They told me they would sell me the car at MSRP and send me the paperwork to make a deposit and finalize. Days go by and I hear nothing from sales guy besides " we are waiting for GM " I had told the guy that I stopped calling other dealers because of this word that he had secured me the car. Finally, the salesperson gets back to me " Tony" and tells me oh they have been getting more interest on the allocation and now they will be doing 25k over MSRP. I still agreed and wanted paperwork to be sent to finalize the deal. Same thing occurs, no communication, no call back, no paperwork sent. I text the guy, no reply. Finally call the sales guy after he keeps ignoring my communication and he ends up picking up and hanging up knowing it's me calling. Dealers like this need to go out of business. This market has completely changed how dealers treat people. Disgusting.

I purchased a 2021 vehicle in the end of October last year- one week after having my vehicle the…read moreexcitement that clouded my eyes faded away. I had two sensors go out, there was water in my taillight, I had three completely bald tires & my window wipers were useless. These are all issues that the dealership should have taken care of prior to having the vehicle on the lot. I shouldn't have to pay a thousand dollars for faulty sensors that gave out only a few weeks into having a new car- yet that's what ram country wanted. I have called about 10 times for an appointment here it is in March and they have still yet to reach back out. I even dropped my car off for service and he didn't do anything at all just had it sit there. I was told they had parts to fix my car and upon picking up they told me "I didn't have time for a diagnostics" (after already receiving two and knowing what was wrong) So I pick my car up I call back the next day and bro tells me to make another diagnostics appointment. The woman who answers the auto desk laughed in my face when I told her it's absurd I'm expected to pay for this after putting less than 800 miles on a vehicle I just bought. Don't go here these people are idiots. You will be treated with little respect and you'll be paying thousands for repairs.

I was traveling home from my vacation and my car broke down on a Friday night (of course). On…read moreSaturday morning the owner called in an off duty technician to come in and help us get going. He was so nice and came to the hotel to get us going.

At first they did great. I called about my trucks problem and they knew what it was. Then I had to…read morecall three times to get the estimate, each time she said she'd call me back that day! Then I said let's do it. When can you schedule me. She said she'd call me back. A week later I called to schedule again and again "I'll call you right back ". Two weeks later same. Now it's been a month after the last call. I mean how hard is it to put me on a schedule?!? Even if it's a two week wait, at least I'm on the schedule. But to just never call me or even try to schedule it! That's sad! I'm really frustrated and now I have to look for someone else and I would not say to go here for anything! I mean, seriously! I just wanted an appointment!!

Each time I've been with a friend or by myself Liz has always treated me like I was part of a…read morefamily! She goes above and beyond what I expect of a sales person. Also Susan in the finance office works so hard to get you a great deal. I will be a customer for life!

I went to get my vehicle serviced here and each time they found "another" issue but never fixed the…read moremain problem. I took my car in 5 times but the manger informed me they only had 2 in their system when I reached out about these reoccurring issues. Each time they stated they "fixed" the problem but my engine light came back on every 2 weeks on the dot for the same exact thing I caught on that that were just clearing my engine code. They even went as far to replaced my battery because they said it was triggering my engine light to come back on. I will never get my car serviced here again. I would also like to add the manager tried to make it right by asking for another chance ( number 5 mind you) he informed me they would pay for all repairs then when they did another diagnosis. I got a call it was going to coast me another $1000 that he agreed to pay for but backed out of his word. I told him that was ridiculous because they keep clearing my engine code he became very upset and he told me to get it serviced somewhere els because he would never say he would pay for the parts or that his staff would clear any engine codes just that he would pay for only the diagnosis. $2,500 dollars later and 5 times my car was in there shops care, I finally took it somewhere els that fixed it for $200.