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    Tate Branch Artesia

    2.3 (15 reviews)
    Closed 8:00 am - 6:00 pm

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    Tate branch Xpress lobby
    Tyler T.

    To be clear, this review is for the servicing and lube departments, not the actual car dealers. I bought a brand new 2015 from tate branch for my fiancée and had her return there for its first oil change. We made an appointment over a week in advance and showed up promptly at 8am. The techs waited over half an hour before even pulling her car into the garage despite that at that point they had no other customers. When other customers finally did arrive, they were serviced first. Despite having an appointment and being there WELL before the other people, two other customers got their oil changes (one also got his tires rotated) and left before they were finished with my fiancée's car. She was there for over two hours and when the car was finally done, no one told her. They simply parked it out front and went on about their day. Apart from that, the service staff was rude and dismissive. The lobby was filthy. There was garbage all over the floor and the area around their coffee maker was COVERED in mouse droppings. I don't care what they tell you, or what price break they give you. Unless you want to spent an unreasonable amount of time waiting for a rude staff in a filthy lobby, do not get your vehicle serviced with these people. As a customer, it makes me feel like once they have sold you a vehicle and have your money they don't give a damn about you anymore.

    Isabel claiming that she will "replace" my piece missing. Never heard back from her. And claiming I went in person to pick up my plates

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    2 months ago

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    17 years ago

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    10 years ago

    Have had a very frustrating time with getting my Jeep licensed with them...wish they would have told me before I started!

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    7 years ago

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    Carlsbad Ford

    Carlsbad Ford

    (13 reviews)

    I have to say that when I walked onto the lot yesterday, I did not expect much. I had been in a…read morecouple of times since moving to Carlsbad 3 years ago. Both times, the staff had zero interest in selling us anything, even though we were ready to purchase. In those cases, we ended up buying elsewhere. Recently, we had been looking for another vehicle, and noticed that they had one in our price range like we were interested in. Walked up to the dealership, and there were a couple of salesmen sitting outside on a break. DJ (Donel) was very friendly, laid back, and not pushy at all. He showed us the vehicle, let us take it on a test drive, etc. We decided it was what we wanted, so we ran the numbers and came to an agreement. There had been a warning light come on in the car when we drove it. The guys in the shop could not get it fixed, and the manager was concerned about selling us the car with a problem. He and DJ noticed that one with less miles had just come in, but was still being checked in. They got it and pulled it around, and it was even better shape with about 1/4 of the miles on it we were looking at initially. They were able to sell it to us for about the same price! Very pleased with the dealership. They treated us well, and there was no pressure. Good job, Carlsbad Ford.

    Great clean environment with friendly staff, they are very attentive but not pushy. Definitely…read moregoing back for our next vehicle service or purchase.

    Tate Branch Artesia - car_dealers - Updated July 2026

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