Had a little mishap while road-tripping with my family and was staying in Carlsbad. Originally had…read morestopped at their ford but they were honest and said they wouldn't be able to get to us until 2 weeks. That was when they recommended us to the one in Artesia. I called and spoke to Gabe in their service department and he was super understanding and had their main guy help us out with our window. They had helped us out super fast and even got to talk to him about California and how everything has changed. I can't for the life of me remember the name of their mechanic but super friendly and overall amazing staff.

I tried to rent a car for this weekend, Saturday and Sunday and had some questions. You know,…read morethings like dropoff/pickup times and locations, supplementary insurance, vehicle types, and prices. Well, Robert, the individual who runs the rental office goes ahead and tells me that I'm too much trouble for him and that I don't seem like the kind of person who he wants to rent to. Mind you, I had not used profanity, condescension, and our conversation was over the phone. I know that it's within reason for him to rent to whomever he wants, but being incredibly rude to someone who did nothing but show genuine interest in your product and respect when speaking to you is beyond unprofessional. I've since heard that I'm not the first to have been treated this way. So far this is a first in a town that is known to be friendly and welcoming. I went ahead and called up Tate Dodge and rented from them. Less expensive and their rep, Amber, is very friendly. (575)748-8899. Save your money and dignity and avoid Artesia Ford.

Two days into a 14 day road trip, Kenneth from Fairway rescued me, my wife and dog with his tow…read moretruck from the middle of no where and even carted us to a car rental outfit. The rental car proved unnecessary because Audra and her team got our car, and us, back on the road in a few hours. Many thanks!

While traveling through Carlsbad I got a flat tire. My insurance company sent a driver from fairway…read moreauto to put on my spare. Not only was he friendly and quick, he also suggested a tire shop that got me back on the road. Thank you so much!!!!

They took a month and a half to fix my car. And also, is it common for them to siphon the gas out…read moreof your car and not replace it? I've been to other repair shops and NEVER got my car back with a completely empty tank that couldn't even register the miles left to empty because it was so low. Keep in mind it was full when I put it in their custody. I was charged for a balance and alignment, but of course my car didn't get that. They have the worst customer service and are very poorly managed and it's very obvious. If you have State Farm and have the misfortune of wrecking in Carlsbad, do yourself the favor and pay to have your car hauled to literally anywhere else in the world. I've NEVER had to deal with so much bull.

This is the only tow service in Carlsbad that answered first ring of their 24/7 emergency line for…read more1. And in top of that everyone else would NOT perform the roadside service I needed. I guess they are too good for it now that all the money is in the fields w the big trucks maybe. This includes that locksmith service that advertises itself all over town. They never answered until 4 hours later! Don't underestimate this company. I found them to be above and beyond compassionate.

They were so helpful and friendly. They gave me a fair quote for fixing all four of my tires…read moresensors. They even gave a discount from the previous quote. They had a really nice waiting room with lots of magazines and clean bathrooms. Plus coffee and cold water. Would definitely go back for my tire needs!

I bought 4 tires (1800 bucks) for my Chevy High Country, I told them to put old tires in the bed of…read moretruck they did I have and aluminum roll up bed cover which they had to have noticed bent my cover down this is a 1300 hundred dollar cover they took pictures said they'd look into it and call me back never called back, left off two valve caps just fast sloppy work and when they mess up your shit don't care wouldn't recommend,

Gunner saved our bacon! We had just purchased a used motorhome from El Paso and broke down in…read moreCarlsbad. He had us up and running in no time and gave us some good advice on taking care of our new to us toy. Price was reasonable. Thanks again Gunner!

My daughter had a tire issue between Carlsbad and Hobbs on her drive back to school. Andrew was…read moreextremely helpful, took care of her tire and made my daughter feel safe during a very stressful situation. These folks are amazing and I will refer them to anyone and everyone willing to listen. Thank you so much for your help!!

we were on a road trip and our spark plugs started misfiring -- kind of on a time crunch, and the…read moreshop got us in and out super quickly, did the job well, and our car performed well for the rest of the trip! literally lifesavers over here. and the price was pretty reasonable for spark plug replacement. thank you guys.

My truck was towed here by Fleming's auto after they mis-diagnosed the problem! They were fast,…read moreprofessional and most importantly fixed my truck correctly! Price was fair and responsible, can't thank them enough! If I would have known they existed I would have gone here in the first place, happy customer : )

My car was the grimiest, been using it to deliver for work, Was brand new when I started and just…read moregot trashed, I never had time and could not afford to get a detail, then I called Top Notch after seeing a car they did online that was equally as bad as mine. It looks like it just came out the show room, so happy to have my new car back to when it was when I bought it, Funny how a clean car can make you feel like a million bucks, affordable and easy to schedule, I plan on coming back, highly recommend them. Thanks for the clean car Jarrord.